On May 3, 2023, the ISSIP Ambassador Panel entitled Improving Service System Sustainability: Issues and…
Hult-ISSIP-IBM Student Mentorship Pilot May 2013 – August 2013
Jeff Saperstein, Professor and Marjan Mohsenin, Executive Director, Corporate Relations North America, Hult International Business School, San Francisco collaborated ISSIP, and ISSIP corporate institutional member, IBM to launch our first ISSIP Open Innovation Coaching Program (OICP). The Pilot consisted of two phases: 1) MBA students received coaching working on ISSIP specific, ISSIP and IBM reviewed, project, 2) Students received coaching working with IBM, and ISSIP as part of their learning in a new Service Thinking Course offered by Professors Jeff Saperstein, and Hunter Hastings. In both phases, students were selected based on academic performance.
Pilot Phase I
Duration: 10 weeks,
Team – Guy Larkin, Kenneth Liu, Mark Regis,
Results presented in the following slide sets:
- Application of Gamification for Community Engagement
- Benchmark of Service Science, Management, and Engineering Academic Programs
- Innovation Models and Service Innovation
Pilot Phase II
Duration: 4 weeks
One team worked with Jim Spohrer, IBM Innovations Champion, and ISSIP Co-Founder who has posted the results here.
Another team – Guy Larkin, Vanessa Romero, Juliana Maciel, worked with me to apply Service Thinking Principles to recommend more ways ISSIP could co-create value for its members and increase members engagement and participation.
The slides outlining results of this project are posted to slideshare: http://www.slideshare.net/slideshow/embed_code/25824442.
And slides with voice-over are posted to YouTube:
[youtube]http://www.youtube.com/watch?v=dM99o6pLyH8[/youtube]