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Excellence in Service Series – Virginia Mason Franciscan Health

Recording

Virginia Mason Franciscan Health, “Mission Control Center”, for Excellence in Service Innovation with Impact to Society. Mary Ragsdale, Matthew Metsker (B), Jessica Schlicher (B), Ian Worden (B), David Weiss, Micheal Anderson (B).

The VMHF team spoke about their Mission Control Center, which utilizes augmented intelligence and advanced analytics to synchronize all elements of a patient’s hospital experience. It empowers VMFH care teams to enhance patient safety, seamlessly manage patient flow, schedule procedures and ultimately, get patients home sooner. Thanks to all who joined us from 3-4pm ET/12-1pm PT on Thursday November 18th after registering here.

On Thursday November 18th – the ISSIP Excellence in Service Innovation Series continued with Virginia Mason Franciscan Health (VMFH).   Thanks to Heather Yurko for hosting this ISSIP speaker series. (Like/share tweet).

Learn more about the 2021 awardees here.

#issip #ai4good #healthcareinnovation #serviceinnovation #servicedesign #servicemanagement

Jim Spohrer

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ISSIP is a diverse global community advancing service innovation to benefit people, business and society. Membership is free for individuals. Our programs are funded by donor companies and institutions from industry, NGO, government and academia.

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