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ISSIP Appoints Carlotta Arthur to Strategy Council

DBASSE Director of the National Academies of Sciences, Engineering and Medicine (NASEM) Brings NGO Perspective to Topic Prioritization

SANTA CLARA, CA, UNITED STATES, Jan 25, 2024  The International Society of Service Innovation Professionals (ISSIP), advancing innovation to better serve business and society, today announced that Carlotta Arthur of the National Academies of Sciences, Engineering and Medicine (NASEM) will serve on the ISSIP Strategy Council.

“Last year, Carlotta’s keynote address was a highlight of our Discovery Summit on Technology for Good.  She brings a wealth of expertise and valued NGO perspective to the Strategy Council’s work to identify and prioritize relevant topics for ISSIP community focus.” said Deborah Stokes of Dell Technologies, and ISSIP President 2024.

ISSIP’s Strategy Council meets twice yearly to discuss trends and identify recommended topics for ISSIP focus, with particular emphasis on the annual Discovery Summit. 

Executive Director of United States NASEM’s Division of Behavioral and Social Sciences and Education (DBASSE), Carlotta Arthur focuses the knowledge, analytical tools, and methods of the behavioral and social sciences on some of the most pressing issues facing the nation. NASEM interdisciplinary research has shown that advances in science and engineering increasingly require collaboration to cut across traditional disciplines to address complex problems. However, collaborative approaches to innovation, that importantly include deep social and behavioral science expertise from the beginning, seem relatively rare. Inclusion of social and behavioral science professionals on diverse, multidisciplinary teams at the outset can have significant positive implications at all steps of the innovation process, as well as for equity. Arthur’s keynote will explore this challenge and opportunity in an address titled: “Multidisciplinary by Design: Leveraging diverse teams to advance innovation and equity.”

Carlotta M. Arthur brings remarkably broad expertise to DBASSE and the National Academies, including experience in the private sector/industry, philanthropy, and academia, as well as a passion for a wide range of issues at the intersection of people and technology. A thought leader and collaborator with a systems, multidisciplinary team, and equity mindset, Arthur is known for developing national and global relationships, building partnerships, and bringing a strong strategic focus to change management initiatives.

A psychologist and an engineer by training, Arthur came to the National Academies from the Henry Luce Foundation, where she directed the Clare Boothe Luce Program for Women in STEM and developed the STEM Convergence grant portfolio. Previously, she directed the Mellon Mays Undergraduate Fellowship and diversity initiatives programs at the Andrew W. Mellon Foundation; served as an assistant professor at Meharry Medical College (an HBCU) and as an adjunct assistant professor at the Dartmouth Geisel School of Medicine; and held various engineering roles in the aerospace and automotive industries.

A New York State Licensed Psychologist, Arthur is a member of the Smithsonian National Museum of American History’s Lemelson Center for the Study of Invention and Innovation Advisory Board, the Society of Women Engineers Research Advisory Committee; the Jacobs Technion-Cornell Institute Steering Committee; and Trinity Washington University’s Board of Trustees. Previously, she was a working group member for the Council on Competitiveness National Commission on Innovation & Competitiveness Frontiers.

Arthur was the first African American woman to earn a B.S. in metallurgical engineering from Purdue University. She later earned an M.A. in Psychology, and a Ph.D. in Clinical Psychology (health/psychophysiology emphasis) from the State University of New York at Stony Brook. Arthur is a 2023 recipient of Purdue University’s Distinguished Engineering Alumnae Award, a 2020 recipient of the STEMconnector Million Women Mentors Trailblazer Award, and a recipient of a W.K. Kellogg Scholars in Health Disparities Fellowship (inaugural cohort) at the Harvard School of Public Health.

About the International Society of Service Innovation Professionals (ISSIP)
A diverse, inclusive and growing community of innovators, founded in 2012 by major IT companies and respected university partners, ISSIP – pronounced ‘I Zip’) is a 501(C)(3) nonprofit membership association on a mission to advance innovation to benefit people, business, and society. The thousands of individuals and institutions that comprise the ISSIP community represent more than 600 companies and organizations, from startups to global leaders, and more than 200 universities in 70 countries. ISSIP is recognized for the power of its regular Discovery Summits, Ambassador collaborations and the prestigious ISSIP Excellence and Distinguished Service Awards in Service Innovation. For more, please go to www.issip.org.

Michele Carroll
ISSIP, Executive Director
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ISSIP is a diverse global community advancing service innovation to benefit people, business and society. Membership is free for individuals. Our programs are funded by donor companies and institutions from industry, NGO, government and academia.

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