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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T050000
DTEND;TZID=America/Los_Angeles:20260408T053000
DTSTAMP:20260528T133852
CREATED:20251104T155655Z
LAST-MODIFIED:20251104T155655Z
UID:10000122-1775624400-1775626200@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday April 8th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, April 8\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-3/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260128T120000
DTEND;TZID=America/Los_Angeles:20260128T123000
DTSTAMP:20260528T133852
CREATED:20251104T155026Z
LAST-MODIFIED:20260224T210407Z
UID:10000119-1769601600-1769603400@issip.org
SUMMARY:ISSIP Progress Update with Board: All Welcome!
DESCRIPTION:ISSIP Progress Update – Jan 28 Event – Final Event Materials \nPresentation (ISSIP Slideshare): https://www.slideshare.net/slideshow/20260128-progress-update-with-board-presentation-pptx/285723377 \nRecording (ISSIP YouTube): https://youtu.be/RXxw414wMFQ \nMinutes: https://www.slideshare.net/slideshow/20260128-progress-update-with-board-minutes-docx/285723514 \nPresentation with embedded videos (ISSIP Google Drive): https://docs.google.com/presentation/d/1T6fGCaep_MR0Xd0vPqalGZG2QaMXbAAb/edit?usp=sharing&ouid=105937985217136001453&rtpof=true&sd=true \n\nThe final Wednesday of  the month of January and June are always reserved for the twice annual ISSIP Presidents’ Progress Update with Board of Directors: Everyone Welcome! update zoom meeting.  All ISSIP participants are welcome to join in\, and Board members provide their perspectives and priorities at the end of the one hour online meeting. \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, January 28\, 2026\nTime:  12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend. \nRegister here >
URL:https://issip.org/event/issip-progress-update-with-board-all-welcome/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/04/Screenshot-2025-04-18-at-11.54.03 AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260114T050000
DTEND;TZID=America/Los_Angeles:20260114T053000
DTSTAMP:20260528T133852
CREATED:20251104T155544Z
LAST-MODIFIED:20260106T144939Z
UID:10000121-1768366800-1768368600@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday January 14th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, January 14\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-2/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251125T080000
DTEND;TZID=America/Los_Angeles:20251125T170000
DTSTAMP:20260528T133852
CREATED:20251104T154915Z
LAST-MODIFIED:20251104T154915Z
UID:10000118-1764057600-1764090000@issip.org
SUMMARY:Computer History Museum Lunch and Tour
DESCRIPTION:In person event! \nAsk Jim Spohrer < spohrer@gmail.com> to be added to the calendar invitation for lunch and guided tour.
URL:https://issip.org/event/computer-history-museum-lunch-and-tour/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251008
DTEND;VALUE=DATE:20251009
DTSTAMP:20260528T133852
CREATED:20251008T194722Z
LAST-MODIFIED:20251013T195018Z
UID:10000117-1759881600-1759967999@issip.org
SUMMARY:ISSIP Quarterly Welcome (Give-Get-Grow) - New Participant Introductions (Q4 2025)
DESCRIPTION:Thank you for attending and/or registering for the ISSIP Quarterly Welcome event on October 8. \nSessionA_Recording: https://youtu.be/7xDjqniFhrE\nSessionA_Slides: https://www.slideshare.net/slideshow/20251008-quarterly_welcome-sessiona-pptx/283745349 \nSessionB_Recording: https://youtu.be/SAlmIClIJiY\nSessionB_Slides: https://www.slideshare.net/slideshow/20251008-quarterly_welcome-sessionb-pptx/283745429 \nCongratulations Dinesh\, Michael and Hemant on sharing knowledge!\nMy Career Journey – Service Design & Strategy (shard with DYPU School Of Architecture):\nURL: https://www.linkedin.com/posts/hiteshbagai_marchud-on-instagram-design-thinking-innovation-activity-7247665352644395010-UA6r \nEmpowering Rural America – A New Model Emerges\nBy Michael Sotire (August 2\, 2010)\nURL: https://www.govtech.com/dc/articles/empowering-rural-america—a-new.html \nFive Game-Changing Digital Twin Applications Every CTO Should Know\nBy Hemant Soni (September 26\, 2025)\nURL: https://www.forbes.com/councils/forbestechcouncil/2025/09/26/five-game-changing-digital-twin-applications-every-cto-should-know/ \nIntelligent Interactions: Transforming Customer Experience Through DICE Framework\nBy Hemant Soni (September 19\, 2025)\nURL: https://insights.scrs.in/news/100 \nCongratulations Vaishali on sharing knowledge!\nBusiness Expert Press Book: The Power of Community: Give-Get-Grow\nURL:  https://www.amazon.com/Power-Community-Give-Get-Grow/dp/1637428383 \n\nOn Wednesday October 8th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \nWhen: Wednesday\, October 8th\, 2025\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore
URL:https://issip.org/event/issip-quarterly-welcome-give-get-grow-new-participant-introductions-q4-2025/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/08/quarterly-welcome.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250924T090000
DTEND;TZID=America/Los_Angeles:20250924T100000
DTSTAMP:20260528T133852
CREATED:20250519T163043Z
LAST-MODIFIED:20250728T155632Z
UID:10000111-1758704400-1758708000@issip.org
SUMMARY:Lunch and Learn – Responsible Generative AI Framework
DESCRIPTION:[vc_row][vc_column][vc_column_text]As a member on the Technical Steering Committee for the Responsible AI Workstream under the Generative AI Commons at the Linux Foundation for Data & AI\, Professor Haluk Demirkan led the publication of the Responsible Generative AI Framework (RGAF)\, released on March 19\, 2025. He will give an overview of RGAF which is designed to guide implementers and consumers of open-source generative AI projects through the complexities of responsible AI. \nSee Paper: https://lfaidata.foundation/blog/2025/03/19/responsible-generative-ai-framework-rgaf-version-0-9-now-available/[/vc_column_text][vc_empty_space][vc_btn title=”REGISTER FOR EVENT” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeqDPUjotROB14vLGQjVOBScT2ORvfD8PPjHFM5GphsERNGQg%2Fviewform|target:_blank”][/vc_column][/vc_row]
URL:https://issip.org/event/lunch-and-learn-responsible-generative-ai-framework/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/05/ChatGPT-Image-May-19-2025-09_30_23-AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250709T050000
DTEND;TZID=America/Los_Angeles:20250709T170000
DTSTAMP:20260528T133852
CREATED:20250701T153640Z
LAST-MODIFIED:20250701T153640Z
UID:10000116-1752037200-1752080400@issip.org
SUMMARY:ISSIP Quarterly Welcome - Give\, Get\, Grow
DESCRIPTION:Everyone is welcome to the quarterly welcome facilitated by Vaishali Mane\, to share why you connect in ISSIP global Community – and share why you give\, what you’d like to get and how you’d like to grow\, whether it is to GIVE in a volunteer service role\, GET new skills or knowledge\, GROW a larger network of colleagues\, your owned published portfolio or something else?\nWhen: Wednesday\, July 9th\, 2025\nREPEATS EVERY QUARTER – Dates forthcoming \nTime A: 5am PT\, 7am CT\, 8am ET\, 14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day Singapore
URL:https://issip.org/event/issip-quarterly-welcome-give-get-grow/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250625T120000
DTEND;TZID=America/Los_Angeles:20250625T130000
DTSTAMP:20260528T133852
CREATED:20250418T155455Z
LAST-MODIFIED:20250418T155455Z
UID:10000110-1750852800-1750856400@issip.org
SUMMARY:Semi-Annual ISSIP Progress Call
DESCRIPTION:Semi-Annual ISSIP Progress Call Moves to JUNE\nAll global participants welcome – New Format!\nIn response to feedback from our global community about the difficulty of scheduling in July\, and a desire for more interactive exchange\, ISSIP is adjusting both timing and format of our semiannual Progress Calls with the ISSIP board of directors. \nOur goal: a more interactive conversation amongst ISSIP global community\, recognizing our people and their work. \n\nSlides and information on key metrics\, program updates (AI Collab\, Ambassadors\, MyT-me\, Give Get Grow\, Publishing and overall operations) will be shared weeks before the call\n2025 Excellence in Service Innovation Award winners and distinguished recognition recipients are invited to briefly share synopses of their work\nISSIP Board members\, executive and operations leaders are invited to share perspective and priorities\n‘Front-end’ presentation will be BRIEF\, with a majority of time dedicated to conversation and live exchange.\n\nJOIN IN! \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, June 25\, 2025\nTime: 12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend. \nRegister Here
URL:https://issip.org/event/semi-annual-issip-progress-call/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/04/Screenshot-2025-04-18-at-11.54.03 AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250624T200000
DTEND;TZID=America/New_York:20250624T210000
DTSTAMP:20260528T133852
CREATED:20250623T131536Z
LAST-MODIFIED:20250623T131908Z
UID:10000115-1750795200-1750798800@issip.org
SUMMARY:Jochen Wirtz Tuesday night at 8 PM ET for ISSIP
DESCRIPTION:ISSIP Welcomes Dr. Jochen Wirtz  Tuesday 24 June at 8 PM ET / 5pm Pacific\, as the coauthor of Generative AI Meets Service Robotics \nThis session will take place on ISSIP Zoom \nJoin Zoom Meeting\nhttps://us02web.zoom.us/j/82742714529?pwd=MhQvfaDOrFYj0ELesC8FzYH6Y53RsI.1 \nMeeting ID: 827 4271 4529\nPasscode: 690677 \nThis session will be moderated by ISSIP Ambassador Kevin Clark who contributed to this paper and includes citations from his book Collective Intelligence in the Age of AI \n  \nJochen Wirtz makes his academic home at the National University of Singapore and is vice dean of the business school – here are additional links to his background and credentials: Jochen Wirtz | About | National University of Singapore | ‪Jochen Wirtz – ‪Google Scholar \nJoin us! \nWirtz and Stock-Homburg\, 2025\, GenAI Meets Service Robots
URL:https://issip.org/event/jochen-wirtz-tuesday-night-at-8-pm-et-for-issip/
CATEGORIES:Ambassador Panels,ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/06/AI-and-Service-Robotics.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250522T051000
DTEND;TZID=America/Los_Angeles:20250522T054500
DTSTAMP:20260528T133852
CREATED:20250521T163428Z
LAST-MODIFIED:20250522T165615Z
UID:10000113-1747890600-1747892700@issip.org
SUMMARY:Bridging Service Futures: SDN Community Voices nº038
DESCRIPTION:[vc_row][vc_column][vc_column_text]This week\, we welcome Jim Spohrer\, Founder & Board Member at the International Society of Service Innovation Professionals (ISSIP) and Birgit Mager\, our Co-Founder & President of the Service Design Network\, for a unique cross-community conversation. \nIn this exchange\, we’ll explore the overlap between service design and service innovation\, two practices driving value creation in increasingly complex systems. What shared challenges do we face? What opportunities can we unlock by joining forces? \nAs part of our Membership Month programming\, this episode is also a warm invitation to both communities to engage ahead of SDGC25. \n🎟 Interested in joining us live? RSVP now!\n📅 Date: Thursday\, May 22nd\n⏰ Time: 8:15 AM (EDT) / 14:15 (CEST) / 20:15 (AWST)[/vc_column_text][vc_empty_space][vc_btn title=”RSVP NOW” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fwww.linkedin.com%2Fevents%2F7330612308382998528%2Fabout%2F|target:_blank”][/vc_column][/vc_row]
URL:https://issip.org/event/bridging-service-futures-sdn-community-voices-no038/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2025/05/bridging-service-futures.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250129T120000
DTEND;TZID=America/Los_Angeles:20250129T123000
DTSTAMP:20260528T133852
CREATED:20241217T211251Z
LAST-MODIFIED:20250124T150912Z
UID:10000101-1738152000-1738153800@issip.org
SUMMARY:Semi Annual Progress Call\, Plans & Vision for 2025
DESCRIPTION:Invitation to Progress Call Jan 29\, 2025\nBy Deborah Stokes\, ISSIP 2024 President\, Dell TechnologiesLooking back on the accomplishments of 2024\, I want to express my pride in ISSIP\, and gratitude for the generous contributions of the many individuals that shape and power this global community. It is my privilege to serve as president of ISSIP\, to work with our outstanding leadership team and to collaborate with all of you. \nPlease join me and ISSIP’s executive and operations leadership for the Progress Call Wednesday\, January 29\, 2025 (noon pacific) at which we will: \n\nRecognize and celebrate our outstanding volunteers\nHighlight 2024 programs and outcomes\, and\nShare our vision and calls to action for 2025.\n\nALL ACTIVE ISSIP PARTICIPANTS ARE encouraged to participate! Zoom link to be sent prior to meeting. All registrants receive slides and recording afterward. (link to register is here!)  \n  \n\nDeb Stokes\n2024 President of ISSIP
URL:https://issip.org/event/2024-in-review-accelerating-issip-growth-while-strengthening-connections-in-community/
LOCATION:Virtual
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/12/GGG-2025-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250108T050000
DTEND;TZID=America/Los_Angeles:20250108T173000
DTSTAMP:20260528T133852
CREATED:20241217T211522Z
LAST-MODIFIED:20250105T135907Z
UID:10000102-1736312400-1736357400@issip.org
SUMMARY:2025 Quarterly Welcome - Give\, Get\, Grow!
DESCRIPTION:On Wednesday January 8th\, new ISSIP participants are invited to join our zoom meeting to introduce themselves to each other. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether it is to GIVE in a volunteer service role\, GET new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \nWhen: Wednesday\, January 8th\, 2025\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore \nRegistration Link: [2025 Q1] Quarterly Welcome of New Participants
URL:https://issip.org/event/2025-quarterly-welcome-give-get-grow/
LOCATION:Virtual
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/12/issip-2025-quarterly.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241211T110000
DTEND;TZID=America/Los_Angeles:20241211T120000
DTSTAMP:20260528T133852
CREATED:20241205T040752Z
LAST-MODIFIED:20241205T040752Z
UID:10000100-1733914800-1733918400@issip.org
SUMMARY:PSU Industry Transformation Series - Energy & IT
DESCRIPTION:As industry sector transformations accelerate\,  industrial and systems engineering departments and as well as all academic disciplines should prepare a next generation of T-shaped adaptive innovators\, with depth of problem-solving skills and breadth of communication skills. \nWe look forward to exploring the transformation underway across industry sectors as we engineer our 21st century service economy. In this final virtual event of 2024\, our panel of experts from industry\, government\, NGO and academia will explore trends\, tools\, challenges and how to define excellence and measure progress in the Energy & IT Sectors.  \nSee also Gartner Predicts Power Shortages Will Restrict 40% of AI Data Centers By 2027.  And see the six pillars of decarbonization here.  Fortune reports OpenAI wants to build 5-gigawatt data centers.  \nCo-hosts: \nJim Spohrer (ISSIP) \nVittal Prabhu (Penn State University\, Industrial & Manufacturing Engineering\, Service Systems Engineering) \nPanelists: \nMeghana Puvvadi\, NVidia\, Director AI Platforms and Products  \nMary Ann Piette\, Associate Lab Director of the Energy Technologies Area (ETA) at Lawrence Berkeley National Laboratory  \nTroy Helming\, CEO & Founder of EarthGrid\, A Public Benefit Corporation  \nDinesh Verma\, IBM Fellow\, Interview: https://youtu.be/w9Frkh9x4Ss \n  \nDate: Wednesday December 11\, 2024 \nTime: 11am PST/2pm ET/20:00 CET/03:00 Tokyo \nWhere: online (zoom link will be emailed 30 minutes before event starts to all who register) \nRegister Here
URL:https://issip.org/event/psu-industry-transformation-series-energy-it/
CATEGORIES:AI Collab,ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/12/energy-IT-robot-and-human-hands.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240710T151500
DTEND;TZID=America/Los_Angeles:20240710T163000
DTSTAMP:20260528T133852
CREATED:20240704T175553Z
LAST-MODIFIED:20240704T175553Z
UID:10000090-1720624500-1720629000@issip.org
SUMMARY:Give. Get. Grow. In ISSIP Community!
DESCRIPTION:ALL ISSIP Members INVITED  \n\nJuly 10th\, all ISSIP members are invited to join one or both of two zoom meetings to introduce themselves to each other.  The host will be Vashali Mane\, ISSIP Community Engagement  Leader.  You’ll also meet Jim Spohrer ISSIP Co-founding Board Member and ISSIP Executive Director Michele Carroll. \n“As an individual\, you can only go so far\, but with a community\, you can go farther than the farthest. Join us to Give\, Get\, and Grow with the ISSIP Community.” – Vaishali Mane\n\nRegister Here 
URL:https://issip.org/event/give-get-grow-in-issip-community/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/07/Give-Get-Grow.png
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