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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250512
DTEND;VALUE=DATE:20250515
DTSTAMP:20260415T145013
CREATED:20250124T151546Z
LAST-MODIFIED:20250124T151546Z
UID:10000105-1747008000-1747267199@issip.org
SUMMARY:2025 Spring Servitization Conference and Doctoral Symposium
DESCRIPTION:The University of Liverpool Management School is thrilled to host the 2025 Spring Servitization Conference (SSC2025)\, the biggest and longest-running research conference on servitization established in 2010. \nWith the overall theme\, ‘Evidencing Productivity and Sustainability through Servitization: The Role of Suppliers\, Intermediaries\, Customers and Competitors‘\, SSC2025 will bring together the world’s leading researchers\, practitioners and doctoral students to debate and engage with the theory and practice of servitization. \nSSC2025 will comprise the Servitization Doctoral Symposium (Monday 12th May) and the main Spring Servitization Conference (Tues 13th and Weds 14th May 2025). \nOn Monday 12th May\, we will host our doctoral symposium for PhD students whose research focuses on topics related to servitization (including Product-Service Systems\, services-centric business models\, and service-dominant logic\, etc.). \nOn Tuesday 13th and Wednesday 14th May\, we will follow the established format of a single stream where contributors have an opportunity to present to the whole conference audience and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage extensive debate and bridge research theory and industrial practice. The conference will also feature keynotes from senior executives from leading manufacturing businesses. We will also dedicate some sessions to the early stage research which comprise interactive keynotes by leading academics in the field\, debates around emergent research themes\, and poster reviews of proposed projects and doctoral research. A certificate of attendance will be provided on request after the conference by email to the conference organising team.
URL:https://issip.org/event/2025-spring-servitization-conference-and-doctoral-symposium/
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/01/Spring-servitization.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250513T070000
DTEND;TZID=America/Los_Angeles:20250513T080000
DTSTAMP:20260415T145013
CREATED:20250325T141718Z
LAST-MODIFIED:20250508T194925Z
UID:10000109-1747119600-1747123200@issip.org
SUMMARY:Which service systems are changing with globalization/deglobalization?
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nChairs:  David Ing and Gary Metcalf. ISSIP Ambassadors to Creative Systemic Research Platform Institute (CSRP Institute)  \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16070″ alignment=”center”][vc_column_text]\nDiscussant:\nGary Metcalf\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”16062″ alignment=”center”][vc_column_text]\nDiscussant:\nDavid Ing \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”17567″ alignment=”center”][vc_column_text]\nDiscussant:\nMike Wing\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”17505″ alignment=”center”][vc_column_text]\nModerator:\nZaid Khan\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The KOF Economic Institute at ETH Zurich charted globalization with rapid growth through the 1990s\, that now appears to have slowed.  The slope of KOF Globalization Index has flattened through the 2008 Financial Crisis\, the 2020-2021 COVID-19 pandemic\, and responses to the invasion of Ukraine in 2022.  They pose the question:  “Is Globalization at its end?” \n| Year | Index |\n| 1991 | 43.56 |\n| 2001 | 49.58 |\n| 2011 | 55.32 |\n| 2022 | 57.01 | \nThe service economy employed 35.2% of the world in 1991\, and 49.7% of the world in 2022 (International Labour Organization 2025).  Has globalization reached its peak?  Which service systems are likely most impacted by deglobalization?  What is the impact on enterprises and workers? \nJoin this Roundtable on Systems in Services to share perspectives and gain insight collectively.  The Roundtable operates much like a call-in radio show in the analog age.  Discussion is sparked by a few discussants providing a systems lens on services.  A moderator monitors online chat\, and draws participants in to voice their comments.  The session concludes with reflections in key insights surfaced. \nSlideshows and manifestos are discouraged.  An open systems approach may generate new connections\, both conceptually and socially\, across ISSIP members.  Recordings of each session will be posted on ISSIP video channels. \nReferences: \n\nKOF Swiss Economic Institute (2025) “Is Globalization at its end?” https://kof.ethz.ch/en/forecasts-and-indicators/indicators/kof-globalisation-index.html\nInternational Labour Organization (2025) – processed by Our World in Data https://ourworldindata.org/grapher/share-employment-agriculture-industry-services?tab=table\n\n[/vc_column_text][vc_empty_space][vc_btn title=”REGISTER FOR THIS EVENT” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSdpq_AXmOgEH_Zb_wizaYF4ji5byEfiZuG0ayK5Q1nnF5M9Nw%2Fviewform%3Fusp%3Dheader|target:_blank”][/vc_column][/vc_row]
URL:https://issip.org/event/which-service-systems-are-changing-with-globalization-deglobalization/
LOCATION:Virtual
CATEGORIES:Ambassador Panels
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/02/Globalization-Event-RT.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250522T051000
DTEND;TZID=America/Los_Angeles:20250522T054500
DTSTAMP:20260415T145013
CREATED:20250521T163428Z
LAST-MODIFIED:20250522T165615Z
UID:10000113-1747890600-1747892700@issip.org
SUMMARY:Bridging Service Futures: SDN Community Voices nº038
DESCRIPTION:[vc_row][vc_column][vc_column_text]This week\, we welcome Jim Spohrer\, Founder & Board Member at the International Society of Service Innovation Professionals (ISSIP) and Birgit Mager\, our Co-Founder & President of the Service Design Network\, for a unique cross-community conversation. \nIn this exchange\, we’ll explore the overlap between service design and service innovation\, two practices driving value creation in increasingly complex systems. What shared challenges do we face? What opportunities can we unlock by joining forces? \nAs part of our Membership Month programming\, this episode is also a warm invitation to both communities to engage ahead of SDGC25. \n🎟 Interested in joining us live? RSVP now!\n📅 Date: Thursday\, May 22nd\n⏰ Time: 8:15 AM (EDT) / 14:15 (CEST) / 20:15 (AWST)[/vc_column_text][vc_empty_space][vc_btn title=”RSVP NOW” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fwww.linkedin.com%2Fevents%2F7330612308382998528%2Fabout%2F|target:_blank”][/vc_column][/vc_row]
URL:https://issip.org/event/bridging-service-futures-sdn-community-voices-no038/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2025/05/bridging-service-futures.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250624T200000
DTEND;TZID=America/New_York:20250624T210000
DTSTAMP:20260415T145013
CREATED:20250623T131536Z
LAST-MODIFIED:20250623T131908Z
UID:10000115-1750795200-1750798800@issip.org
SUMMARY:Jochen Wirtz Tuesday night at 8 PM ET for ISSIP
DESCRIPTION:ISSIP Welcomes Dr. Jochen Wirtz  Tuesday 24 June at 8 PM ET / 5pm Pacific\, as the coauthor of Generative AI Meets Service Robotics \nThis session will take place on ISSIP Zoom \nJoin Zoom Meeting\nhttps://us02web.zoom.us/j/82742714529?pwd=MhQvfaDOrFYj0ELesC8FzYH6Y53RsI.1 \nMeeting ID: 827 4271 4529\nPasscode: 690677 \nThis session will be moderated by ISSIP Ambassador Kevin Clark who contributed to this paper and includes citations from his book Collective Intelligence in the Age of AI \n  \nJochen Wirtz makes his academic home at the National University of Singapore and is vice dean of the business school – here are additional links to his background and credentials: Jochen Wirtz | About | National University of Singapore | ‪Jochen Wirtz – ‪Google Scholar \nJoin us! \nWirtz and Stock-Homburg\, 2025\, GenAI Meets Service Robots
URL:https://issip.org/event/jochen-wirtz-tuesday-night-at-8-pm-et-for-issip/
CATEGORIES:Ambassador Panels,ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/06/AI-and-Service-Robotics.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250625T120000
DTEND;TZID=America/Los_Angeles:20250625T130000
DTSTAMP:20260415T145013
CREATED:20250418T155455Z
LAST-MODIFIED:20250418T155455Z
UID:10000110-1750852800-1750856400@issip.org
SUMMARY:Semi-Annual ISSIP Progress Call
DESCRIPTION:Semi-Annual ISSIP Progress Call Moves to JUNE\nAll global participants welcome – New Format!\nIn response to feedback from our global community about the difficulty of scheduling in July\, and a desire for more interactive exchange\, ISSIP is adjusting both timing and format of our semiannual Progress Calls with the ISSIP board of directors. \nOur goal: a more interactive conversation amongst ISSIP global community\, recognizing our people and their work. \n\nSlides and information on key metrics\, program updates (AI Collab\, Ambassadors\, MyT-me\, Give Get Grow\, Publishing and overall operations) will be shared weeks before the call\n2025 Excellence in Service Innovation Award winners and distinguished recognition recipients are invited to briefly share synopses of their work\nISSIP Board members\, executive and operations leaders are invited to share perspective and priorities\n‘Front-end’ presentation will be BRIEF\, with a majority of time dedicated to conversation and live exchange.\n\nJOIN IN! \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, June 25\, 2025\nTime: 12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend. \nRegister Here
URL:https://issip.org/event/semi-annual-issip-progress-call/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/04/Screenshot-2025-04-18-at-11.54.03 AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250709T050000
DTEND;TZID=America/Los_Angeles:20250709T170000
DTSTAMP:20260415T145013
CREATED:20250701T153640Z
LAST-MODIFIED:20250701T153640Z
UID:10000116-1752037200-1752080400@issip.org
SUMMARY:ISSIP Quarterly Welcome - Give\, Get\, Grow
DESCRIPTION:Everyone is welcome to the quarterly welcome facilitated by Vaishali Mane\, to share why you connect in ISSIP global Community – and share why you give\, what you’d like to get and how you’d like to grow\, whether it is to GIVE in a volunteer service role\, GET new skills or knowledge\, GROW a larger network of colleagues\, your owned published portfolio or something else?\nWhen: Wednesday\, July 9th\, 2025\nREPEATS EVERY QUARTER – Dates forthcoming \nTime A: 5am PT\, 7am CT\, 8am ET\, 14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day Singapore
URL:https://issip.org/event/issip-quarterly-welcome-give-get-grow/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250715T070000
DTEND;TZID=America/Los_Angeles:20250715T080000
DTSTAMP:20260415T145013
CREATED:20250621T153529Z
LAST-MODIFIED:20250717T152103Z
UID:10000114-1752562800-1752566400@issip.org
SUMMARY:Roundtable on Systems in Services  (led by ISSIP Ambassadors)
DESCRIPTION:[vc_row css=”.vc_custom_1752765647937{padding-top: 20px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f4f4f4 !important;}”][vc_column][vc_column_text]Many thanks to the organizers\, panelists\, and participants for a lively discussion on the topic of AI augmentation and automation across service systems. \nRecording: https://youtu.be/KmkfRxWwDgk \nSummary & Chat: https://www.slideshare.net/slideshow/20250715-roundtable-on-systems-in-service-series-ai-augmentation-and-automation-docx/281643335[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]\nTopic:  Where can service systems benefit more from Intelligence Augmentation (IA)\, over AI Automation? \nRegister here. \nIntelligence Augmentation (IA) enhances and elevates human’s ability\, intelligence\, and performance with the help of information technology. IA stresses human-machine collaboration or human-machine symbiosis where machines perform what they do best (e.g.\, computing\, recording\, and doing routine\, repetitive work) to aid humans in doing what humans do best (e.g.\, abstract reasoning\, creating\, and making in-depth discoveries about people and the world). Don Norman (2014\, p. 225) says: “the automation works best when conditions are normal. When conditions become difficult…then the automation is also likely to fail. In other words\, the automation takes over when it is least needed\, gives up when it is most needed”. \nA 2020 ICIS panel (Zhou\, Paul\, et al. 2021) listed some research area for IA: \n* Education (learning)\n* Medicine\n* Business\n* Disaster Management\n* Environmental and urban studies\n* Human cognition\n* Regulation \nA 2022 HICSS panel (Zhou\, Rudin\, et. al. 2023) identified some risks with IA: \n* User privacy\n* IA misuse\n* Deskilling\n* Emotional Attachment and Detachment \nService systems apply resources (e.g. knowledge\, goods\, technology) for the benefit of others. \nMuch of the attention on AI (more specifically\, Generative AI) has been on automating work.  Where can service systems make a positive difference with IA?  Which risks might make IA a bad bet? Join this Roundtable on Systems in Services to share perspectives and gain insight collectively.  The Roundtable operates much like a call-in radio shows in the analog age.  Discussion is sparked by a few discussants providing a systems lens on services.  A moderator monitors online chat\, and draws participants in to voice their comments.  The session concludes with reflections in key insights surfaced. Slideshows and manifestos are discouraged.  An open systems approach may generate new connections\, both conceptually and socially\, across ISSIP members.  Recordings of each session will be posted on ISSIP video channels. This Roundtable series is supported by members of the Creative Systemic Research Platform Institute\, as ambassadors for ISSIP. \nReferences: \n* Norman\, D. (2014). Things that make us smart: Defending human attributes in the age of the machine. New York\, NY: Diversion Books. \n* Zhou\, L.\, Paul\, S.\, Demirkan\, H.\, Yuan\, L.\, Spohrer\, J.\, Zhou\, M.\, & Basu\, J. (2021). Intelligence Augmentation: Towards Building Human-Machine Symbiotic Relationship. AIS Transactions on Human-Computer Interaction\, 13(2)\, 243-264. https://doi.org/10.17705/1thci.00149 \n* Zhou\, L.\, Rudin\, C.\, Gombolay\, M.\, Spohrer\, J.\, Zhou\, M.\, & Paul\, S. (2023). From Artificial Intelligence (AI) to Intelligence Augmentation (IA): Design Principles\, Potential Risks\, and Emerging Issues. AIS Transactions on Human-Computer Interaction\, 15(1)\, 111-135. https://doi.org/10.17705/1thci.00185 \nRoundtable Series Chairs:  David Ing and Gary Metcalf. ISSIP Ambassadors to Creative Systemic Research Platform Institute (CSRP Institute) \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSe96M-t9EX6F2z4WdXlT-JJXKCXdtL54PGHOEbhXgWECRNdYg%2Fviewform%3Fusp%3Dheader|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”16087″ alignment=”center”][vc_column_text]\nMichelle Zhou\nDISCUSSANT \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”16070″ alignment=”center”][vc_column_text]\nGary Metcalf\nDISCUSSANT \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”16062″ alignment=”center”][vc_column_text]\nDavid Ing\nDISCUSSANT \n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”17505″ alignment=”center”][vc_column_text]\nZaid Khan\nMODERATOR \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”REGISTER HERE” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSe96M-t9EX6F2z4WdXlT-JJXKCXdtL54PGHOEbhXgWECRNdYg%2Fviewform%3Fusp%3Dheader|target:_blank”][/vc_column][/vc_row][vc_row remove_bottom_col_margin=”true”][vc_column][vc_column_text]AI Image Prompt: Create a monochromatic image of threads weaving into fabric in a grid to convey a world of overlapping service systems.[/vc_column_text][/vc_column][/vc_row]
URL:https://issip.org/event/roundtable-on-systems-in-services-led-by-issip-ambassadors/
LOCATION:Virtual
CATEGORIES:Ambassador Panels
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/06/July15-Event.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250726
DTEND;VALUE=DATE:20250731
DTSTAMP:20260415T145013
CREATED:20241217T211752Z
LAST-MODIFIED:20250717T144159Z
UID:10000103-1753488000-1753919999@issip.org
SUMMARY:AHFE 2025 International Conference in Orlando
DESCRIPTION:[vc_row][vc_column][vc_column_text]The 16th International Conference on Applied Human Factors and Ergonomics  (AHFE 2025) and the Affiliated Conferences will be in Orlando July 2025! The conference objective is to provide an international forum for the dissemination and exchange of scientific information on theoretical\, generic\, and applied areas of human factors and ergonomics. This will be accomplished through the following six modes of communication: keynote presentation\, parallel sessions\, demonstration and poster sessions\, tutorials\, exhibitions\, and meetings of special interest groups. The five-day conference will start with tutorials. Tutorials will be offered at introductory\, intermediate\, and advanced levels covering the entire spectrum of the conference. \n\n\n\n\nSummary of Submission Requirements & Deadlines\n\n\n\n\n  JW Marriott Orlando\, Florida\n  July 26-30\, 2025[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nISSIP/HSSE Provide Complimentary Link for Global Community to Access Live Session \nMichele Carroll\, Deb Satterfield\, Christine Leitner to Co-Chair and present with Jim Spohrer\, Vittal Prabhu\, Kazuyoshi Shimada and Lou Freund in 90 min session \nSession Title: ISSIP: Advancing Service Innovation to Benefit People\, Business and Society\nDate and Time: Day 1 Sun. July 27\, 15:00-16:30 (EDT)\nPresentation: ISSIP – Advancing service innovation to benefit people\, business and society[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nSession Co-chairs/Presenters:\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”17857″ alignment=”center”][vc_column_text]\nDebra Satterfield\n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15714″ alignment=”center”][vc_column_text]\nMichele Carroll\n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”16059″ alignment=”center”][vc_column_text]\nChristine Leitner\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nAuthors/Presenters\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”17269″ alignment=”center”][vc_column_text]\nJames Clinton Spohrer\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”16015″ alignment=”center”][vc_column_text]\nVittal Prabhu\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”16088″ alignment=”center”][vc_column_text]\nLou Freund\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”17426″ alignment=”center”][vc_column_text]\nKazuyoshi Shimada\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″][vc_btn title=”JOIN HERE” style=”flat” shape=”square” color=”turquoise” align=”center” button_block=”true” link=”url:https%3A%2F%2Fmeet.goto.com%2F408751341|title:Complimentary%20Session%20Access%20Link%20(for%20ISSIP%20community)|target:_blank”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row]
URL:https://issip.org/event/ahfe-2025-international-conference-in-orlando/
LOCATION:JW Marriott Orlando\, Florida
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/12/ahfe.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250924T090000
DTEND;TZID=America/Los_Angeles:20250924T100000
DTSTAMP:20260415T145013
CREATED:20250519T163043Z
LAST-MODIFIED:20250728T155632Z
UID:10000111-1758704400-1758708000@issip.org
SUMMARY:Lunch and Learn – Responsible Generative AI Framework
DESCRIPTION:[vc_row][vc_column][vc_column_text]As a member on the Technical Steering Committee for the Responsible AI Workstream under the Generative AI Commons at the Linux Foundation for Data & AI\, Professor Haluk Demirkan led the publication of the Responsible Generative AI Framework (RGAF)\, released on March 19\, 2025. He will give an overview of RGAF which is designed to guide implementers and consumers of open-source generative AI projects through the complexities of responsible AI. \nSee Paper: https://lfaidata.foundation/blog/2025/03/19/responsible-generative-ai-framework-rgaf-version-0-9-now-available/[/vc_column_text][vc_empty_space][vc_btn title=”REGISTER FOR EVENT” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeqDPUjotROB14vLGQjVOBScT2ORvfD8PPjHFM5GphsERNGQg%2Fviewform|target:_blank”][/vc_column][/vc_row]
URL:https://issip.org/event/lunch-and-learn-responsible-generative-ai-framework/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/05/ChatGPT-Image-May-19-2025-09_30_23-AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251008
DTEND;VALUE=DATE:20251009
DTSTAMP:20260415T145013
CREATED:20251008T194722Z
LAST-MODIFIED:20251013T195018Z
UID:10000117-1759881600-1759967999@issip.org
SUMMARY:ISSIP Quarterly Welcome (Give-Get-Grow) - New Participant Introductions (Q4 2025)
DESCRIPTION:Thank you for attending and/or registering for the ISSIP Quarterly Welcome event on October 8. \nSessionA_Recording: https://youtu.be/7xDjqniFhrE\nSessionA_Slides: https://www.slideshare.net/slideshow/20251008-quarterly_welcome-sessiona-pptx/283745349 \nSessionB_Recording: https://youtu.be/SAlmIClIJiY\nSessionB_Slides: https://www.slideshare.net/slideshow/20251008-quarterly_welcome-sessionb-pptx/283745429 \nCongratulations Dinesh\, Michael and Hemant on sharing knowledge!\nMy Career Journey – Service Design & Strategy (shard with DYPU School Of Architecture):\nURL: https://www.linkedin.com/posts/hiteshbagai_marchud-on-instagram-design-thinking-innovation-activity-7247665352644395010-UA6r \nEmpowering Rural America – A New Model Emerges\nBy Michael Sotire (August 2\, 2010)\nURL: https://www.govtech.com/dc/articles/empowering-rural-america—a-new.html \nFive Game-Changing Digital Twin Applications Every CTO Should Know\nBy Hemant Soni (September 26\, 2025)\nURL: https://www.forbes.com/councils/forbestechcouncil/2025/09/26/five-game-changing-digital-twin-applications-every-cto-should-know/ \nIntelligent Interactions: Transforming Customer Experience Through DICE Framework\nBy Hemant Soni (September 19\, 2025)\nURL: https://insights.scrs.in/news/100 \nCongratulations Vaishali on sharing knowledge!\nBusiness Expert Press Book: The Power of Community: Give-Get-Grow\nURL:  https://www.amazon.com/Power-Community-Give-Get-Grow/dp/1637428383 \n\nOn Wednesday October 8th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \nWhen: Wednesday\, October 8th\, 2025\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore
URL:https://issip.org/event/issip-quarterly-welcome-give-get-grow-new-participant-introductions-q4-2025/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/08/quarterly-welcome.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251015T090000
DTEND;TZID=America/Los_Angeles:20251017T170000
DTSTAMP:20260415T145013
CREATED:20250519T163547Z
LAST-MODIFIED:20250915T205118Z
UID:10000112-1760518800-1760720400@issip.org
SUMMARY:Service Design Global Conference
DESCRIPTION:[vc_row][vc_column]Special discount for ISSIP community participants!Use code: ISSIPSDGC \n[vc_empty_space][vc_btn title=”REGISTER FOR THE EVENT” style=”flat” shape=”square” color=”turquoise” link=”url:https%3A%2F%2Fwww.servicedesignglobalconference.com%2Fevent-details%2Fservice-design-global-conference-2025-2|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]SDGC25 takes place over 3 days\, with workshops on Oct 15 and the main conference program on Oct 16-17. \nOn sale: Early Bird tickets! Register by May 31 to receive a €200 (≈ $225) discount on the regular in-person ticket\, and a €50 (≈ $55) discount on the regular virtual ticket. \nConference Workshops (Wednesday\, Oct 15):  Workshop registration will be released at a later stage\, as an optional program with additional registration fee. Please note that the conference ticket doesn’t include access to the workshops. \nConference Program (Thursday\, Oct 16 – Friday\, Oct 17): Registration for the conference ticket grants access to all talks\, keynotes and sessions during Thursday and Friday. \nClosing Event (Friday\, Oct 17): A closing party will be held on Friday evening. When registering for in-person attendance\, please select the appropriate ticket option if you wish to attend the closing event.[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text]\nSpecial discount for ISSIP community participants!\nGet 10% off the early bird rate through May 31\, or 10% off the regular rate starting June 1. \nUse code: ISSIPSDGC[/vc_column_text][/vc_column][/vc_row]
URL:https://issip.org/event/service-design-global-conference/
LOCATION:The Pavilion\, 316 W Las Colinas Blvd\, Irving\, TX\, 75039\, United States
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/05/Service-Design-Conference.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251125T080000
DTEND;TZID=America/Los_Angeles:20251125T170000
DTSTAMP:20260415T145013
CREATED:20251104T154915Z
LAST-MODIFIED:20251104T154915Z
UID:10000118-1764057600-1764090000@issip.org
SUMMARY:Computer History Museum Lunch and Tour
DESCRIPTION:In person event! \nAsk Jim Spohrer < spohrer@gmail.com> to be added to the calendar invitation for lunch and guided tour.
URL:https://issip.org/event/computer-history-museum-lunch-and-tour/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260106
DTEND;VALUE=DATE:20260110
DTSTAMP:20260415T145013
CREATED:20251104T160116Z
LAST-MODIFIED:20251104T160116Z
UID:10000125-1767657600-1768003199@issip.org
SUMMARY:Hawaii International Conference on System Sciences (HICSS)
DESCRIPTION:HICSS-59\nThe 59th Hawaii International Conference on System Sciences (HICSS) will take place at Hyatt Regency Maui on January 6-9\, 2026. The conference hotel is about a 40-50 minute drive from Kahului Airport (OGG). \nCall for Participation\nThe Hawaii International Conference on System Sciences (HICSS) invites submission of: \n\nPapers\nApplication for Pre-Conference Doctoral Consortium\nApplication for Pre-Conference Junior Faculty Consortium\n\nImportant Dates for Paper Submission \nJune 15\, 2025 | 11:59 pm HST:           Paper Submission Deadline\nAugust 17\, 2025 | 11:59 pm HST:        Notification of Acceptance/Rejection\nSeptember 22\, 2025|11:59 pm HST:  Deadline for Authors to Submit Final Manuscript for Publication\nOctober 1\, 2025 | 11:59 pm HST:        Conference registration deadline for at least one author of each paper \nImportant Dates for Pre-Conference Doctoral Consortium Application \nAugust 31\, 2025 | 11:59 pm HST:          Application Deadline\nSeptember 30\, 2025 | 11:59 pm HST:   Notification of Acceptance/Rejection \nImportant Dates for Pre-Conference Junior Faculty Consortium Application \nAugust 31\, 2025 | 11:59 pm HST:           Application Deadline\nSeptember 30\, 2025 | 11:59 pm HST:    Notification of Acceptance/Rejection \nImportant Dates for Ignite Talk Proposals \nDecember 1\, 2025 | 11:59 pm HST:             Proposal Deadline\nDecember 9\, 2025 | 11:59 pm HST:            Notification of Acceptance/Rejection\nDecember 30\, 2025 | 11:59 pm HST:          Deadline for presentation slides\, if proposal is accepted\nJanuary 7\, 2026 | 8:00 am – 9:30 am HST  Ignite Talks \n  \nRegister here >
URL:https://issip.org/event/hawaii-international-conference-on-system-sciences-hicss/
LOCATION:Hyatt Regency – Maui
CATEGORIES:Conferences
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260114T050000
DTEND;TZID=America/Los_Angeles:20260114T053000
DTSTAMP:20260415T145013
CREATED:20251104T155544Z
LAST-MODIFIED:20260106T144939Z
UID:10000121-1768366800-1768368600@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday January 14th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, January 14\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-2/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260128T120000
DTEND;TZID=America/Los_Angeles:20260128T123000
DTSTAMP:20260415T145013
CREATED:20251104T155026Z
LAST-MODIFIED:20260224T210407Z
UID:10000119-1769601600-1769603400@issip.org
SUMMARY:ISSIP Progress Update with Board: All Welcome!
DESCRIPTION:ISSIP Progress Update – Jan 28 Event – Final Event Materials \nPresentation (ISSIP Slideshare): https://www.slideshare.net/slideshow/20260128-progress-update-with-board-presentation-pptx/285723377 \nRecording (ISSIP YouTube): https://youtu.be/RXxw414wMFQ \nMinutes: https://www.slideshare.net/slideshow/20260128-progress-update-with-board-minutes-docx/285723514 \nPresentation with embedded videos (ISSIP Google Drive): https://docs.google.com/presentation/d/1T6fGCaep_MR0Xd0vPqalGZG2QaMXbAAb/edit?usp=sharing&ouid=105937985217136001453&rtpof=true&sd=true \n\nThe final Wednesday of  the month of January and June are always reserved for the twice annual ISSIP Presidents’ Progress Update with Board of Directors: Everyone Welcome! update zoom meeting.  All ISSIP participants are welcome to join in\, and Board members provide their perspectives and priorities at the end of the one hour online meeting. \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, January 28\, 2026\nTime:  12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend. \nRegister here >
URL:https://issip.org/event/issip-progress-update-with-board-all-welcome/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2025/04/Screenshot-2025-04-18-at-11.54.03 AM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260320T093000
DTEND;TZID=America/Los_Angeles:20260320T153000
DTSTAMP:20260415T145013
CREATED:20260131T181858Z
LAST-MODIFIED:20260131T182255Z
UID:10000131-1773999000-1774020600@issip.org
SUMMARY:Rethinking Work in an Unbounded World: Challenges and Opportunities for Individuals and Teams
DESCRIPTION:On behalf of Professors Sumita Raghuram and Elisa Mattarelli\, we are pleased to invite you to attend an LCOB School of Management and U.S. National Science Foundation sponsored one-day academic workshop: \nRethinking Work in an Unbounded World: Challenges and Opportunities for Individuals and Teams \nThis one-day academic workshop brings together leading scholars and practitioners to examine contemporary changes in work and collaboration\, with particular attention to the role of technology and AI in shaping individual and team experiences. \nSpeakers & Panelists:\nEllen E. Kossek – Purdue University & Stanford University\nPetros Chamakiotis – ESCP Business School\, Spain\nJennifer Gibbs – University of California\, Santa Barbara\nTerri Grifth – Simon Fraser University\, Canada\nElisa Mattarelli – San José State University\nBhavna Hariharan – San José State University\nSara Winterstorm – LinkedIn\nPrachee Jain – Denso \nPlease sign up by March 10th here:  \nREGISTER NOW >
URL:https://issip.org/event/rethinking-work-in-an-unbounded-world-challenges-and-opportunities-for-individuals-and-teams/
CATEGORIES:Workshops
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2026/01/Rethinking-Work-in-an-Unbounded-World-Challenges-and-Opportunities-for-Individuals-and-Teams-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T050000
DTEND;TZID=America/Los_Angeles:20260408T053000
DTSTAMP:20260415T145013
CREATED:20251104T155655Z
LAST-MODIFIED:20251104T155655Z
UID:10000122-1775624400-1775626200@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday April 8th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, April 8\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-3/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260423
DTEND;VALUE=DATE:20260426
DTSTAMP:20260415T145013
CREATED:20260203T190954Z
LAST-MODIFIED:20260203T191246Z
UID:10000132-1776902400-1777161599@issip.org
SUMMARY:IHIET-AI 2026 Conference - Valencia\, Spain
DESCRIPTION:You are cordially invited to submit an abstract for paper presentation or poster demonstration at the 16th International Conference on Human Interaction and Emerging Technologies: Future Applications (IHIET-AI 2026) which will be held at the Universitat Politecnica de Valencia\, Valencia\, Spain\, April 23-25\, 2026. (https://www.ihiet-ai.org). \nThe scientific and technical program looking great and available online: https://www.ihiet-ai.org/program.html \nIHIET-AI 2026 will be attended by more than 300 researcher and professional from 22 countries. \n\nAbstract Submissions Extended Deadline (500 words): 6 February 2026 [11:00pm PST] \nSubmission System: (New Users? Sign up): https://www.ihiet-ai.org/submission.html \n\nThere is still time to submit late-breaking reseaerch progress. The submission deadline is approaching quickly!    \nThe conference aims to provide a global forum for presenting and discussing novel human-computer and system interaction approaches\, and emerging technologies\, methodologies and solutions for interaction between people and systems. \nPeer-review accepted full papers will be published as chapters in the IHIET Open Access edited proceedings books and approved for SCOPUS and Google Scholar indexing. \nWe are looking forward welcoming you to IHIET-AI in Valencia\, Spain! 
URL:https://issip.org/event/ihiet-ai-2026-conference-valencia-spain/
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2026/02/IHIET.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260518
DTEND;VALUE=DATE:20260521
DTSTAMP:20260415T145013
CREATED:20251104T160255Z
LAST-MODIFIED:20251104T160255Z
UID:10000126-1779062400-1779321599@issip.org
SUMMARY:The Spring Servitization Conference & Doctoral Symposium
DESCRIPTION:SSC2026 | Servitization as a Multilevel Transformation: Business Models\, People\, Organisations\, and Ecosystems\n\nThe Spring Servitization Conference (SSC2026) is dedicated to understanding how organisations develop and adapt their business models through servitization and advanced services. The 2026 conference will be held in Bochum\, Germany\, with the overall theme of ‘Servitization as a Multilevel Transformation: Business Models\, People\, Organisations\, and Ecosystems’. The conference will bring together the world’s leading researchers\, practitioners and doctoral students to debate and engage with the theory and practice of servitization. \nSSC2026 will comprise the Servitization Doctoral Symposium (Monday 18 May) and the main Spring Servitization Conference (Tuesday 19 and Wednesday 20 May). On Monday 18 May\, we will host our doctoral symposium for PhD students whose research focuses on topics related to servitization (including Product-Service Systems\, services-centric business models\, and service-dominant logic\, etc.). \nOn Tuesday 19 and Wednesday 20 May\, we will follow the established format of a single stream where contributors have an opportunity to present to the whole conference audience and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage extensive debate and bridge research theory and industrial practice. The conference will also feature keynote addresses from senior executives of leading manufacturing businesses. We will also dedicate some sessions to the early-stage research\, which comprises interactive keynotes by leading academics in the field\, debates around emergent research themes\, and poster reviews of proposed projects and doctoral research. A certificate of attendance will be provided on request after the conference by email to the conference organising team. \n\nRegister here >
URL:https://issip.org/event/the-spring-servitization-conference-doctoral-symposium/
LOCATION:Bochum\, Germany
CATEGORIES:Conferences
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260624T120000
DTEND;TZID=America/Los_Angeles:20260624T123000
DTSTAMP:20260415T145013
CREATED:20251104T155453Z
LAST-MODIFIED:20251104T155453Z
UID:10000120-1782302400-1782304200@issip.org
SUMMARY:ISSIP Progress Update with Board: All Welcome!
DESCRIPTION:The final Wednesday of  the month of January and June are always reserved for the twice annual ISSIP Presidents’ Progress Update with Board of Directors: Everyone Welcome! update zoom meeting.  All ISSIP participants are welcome to join in\, and Board members provide their perspectives and priorities at the end of the one hour online meeting. \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, June 24\, 2026\nTime:  12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend.\nRegister here >
URL:https://issip.org/event/issip-progress-update-with-board-all-welcome-2/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260629
DTEND;VALUE=DATE:20260703
DTSTAMP:20260415T145013
CREATED:20251104T160441Z
LAST-MODIFIED:20251104T160441Z
UID:10000127-1782691200-1783036799@issip.org
SUMMARY:2026 Frontiers In Service
DESCRIPTION:The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026\, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2\, bringing together top scholars and thought leaders to explore the future of service.\n\n\n\n\n\nFrontiers in Service – Helsinki\n\nThe Frontiers in Service Conference is widely regarded as the world’s premier international gathering for advancing service research and innovation. Since its founding in 1992 by Roland Rust—a Distinguished University Professor and David Bruce Smith Chair in Marketing at the University of Maryland—the conference has grown into a vibrant\, multidisciplinary forum that attracts scholars\, practitioners\, and industry leaders from over 40 countries. \nIt provides a dynamic platform for sharing cutting-edge insights and fostering collaboration across a broad spectrum of service-related fields\, including technology-enabled service\, customer experience\, service management\, and sustainability. The event emphasizes both academic rigor and practical relevance\, encouraging the exchange of ideas that drive innovation and enhance the impact of service research on business and society. In addition to its extensive program of presentations and discussions\, the conference offers specialized workshops and doctoral consortia designed to support emerging researchers\, nurturing the next generation of thought leaders in service science. \nThe Frontiers in Service Conference is proudly sponsored by INFORMS\, the American Marketing Association’s Service Special Interest Group (SERVSIG)\, and the Center for Excellence in Service at the University of Maryland\, reflecting its strong institutional foundations and global reach. \nConference theme\n\nThe 2026 conference theme will be “Serving with SISU: Sustainability\, Inclusion\, and Societal Uplift” \nSISU is the Finnish ethos of steady determination\, resilient spirit\, and the courage to move forward with heart in the face of complex challenges and uncertainty. It invites attendees to reflect on how service can meet the challenges of our time — and shape more sustainable\, inclusive\, and human-centered futures. \nKey dates\n\n\nPaper submission opens: November 1\, 2025\nSubmission deadline: December 1\, 2025\nNotification of acceptance: TBC\nEarly-bird registration deadline: TBC\nConference dates: June 29 – July 2\nDoctoral Consortium June 28 – 29
URL:https://issip.org/event/2026-frontiers-in-service/
LOCATION:Helsinki\, Finland
CATEGORIES:Conferences
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260708T050000
DTEND;TZID=America/Los_Angeles:20260708T053000
DTSTAMP:20260415T145013
CREATED:20251104T155751Z
LAST-MODIFIED:20251104T155751Z
UID:10000123-1783486800-1783488600@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday July 8th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, July 8\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-4/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260720
DTEND;VALUE=DATE:20260725
DTSTAMP:20260415T145013
CREATED:20251104T160543Z
LAST-MODIFIED:20251104T160543Z
UID:10000128-1784505600-1784937599@issip.org
SUMMARY:AHFE 2026 International Conference
DESCRIPTION:The Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conference  on Applied Human Factors and Ergonomics (AHFE) as an Affiliated Conference. \nIIf there is any one element to the engineering of service systems that is unique\, it is the extent to which the suitability of the system for human use\, human service\, and excellent human experience has been and must always be considered. \nHSSE explores the wide range of ways in which Human Factors Engineering\, Ergonomics\, Human Computer Interaction (HCI)\, Usability Testing\, Attitude and Opinion Assessment\, Servicescape Designs and Evaluations\, Cognitive Engineering\, Psychometrics\, Training for Service Delivery\, Co-Production and Co-Creation of Value\, Service Levels and Cost Effectiveness\, Call Center Engineering\, Customer Support Engineering\, and many other possible areas relate to and impact the Engineering and Management of Service Organizations. \nIn 2023\, sessions relating to AI & Digital Transformation\, Health Care & Education\, Culture & Innovation\, Transportation & Communications\, Infrastructure & Energy\, Banking & Finance\, Retail & Hospitality\, Economics & Legal\, and Government & Public Policy\, Sustainability & Quality of Life at all levels\, along with many other fields will be included. \nAreas of Interest include\, but are not limited to those listed here: \n\nMulti-disciplinary approaches in service research\nCognitive Systems modeling of Service Systems (Digital Twins)\nCo-production\, Co-creation of Value\, Social Impact & Engagement\nUX Research Methods for HSSE\nKnowledge Sciences & Service Science in the Age of Artificial Intelligence\nArtificial Intelligence & Smarter\, Wiser Service Systems\nBig Data and Artificial Intelligence for Service Innovation\nAugmenting\, Virtual & Metaverse Reality as Service Systems\nFuture of Work & Digital Transformation of Service Systems\nTalent\, Skills\, T-Shaped Professionals and Life-Long Learning\nAdoption of Health Information Technology (HIT)\nDigital Transformation in Human-Centered Service Systems\nSustainability\, Resilience & Quality of Life\nEmpowering Citizens & Digital Governance Transformation\nDiversity\, Equity & Inclusion in Service System\nEthics\, Privacy & Trust in the Era of Big Data and AI\nAnthropology in Service Science\nContext-related Service: The Human Aspect of Service Systems\nGovernance of Service Systems\nHuman Aspects of Change When Applying Agile and Lean Six Sigma Methods and Tools\nHuman-Centered Intelligence Systems\nHuman Side of Service-Dominant Logic\nService Design & Innovation\nService design in the AI\, AR/VR & Metaverse\nService Management\, Operations & Marketing\nSocial Media\, Gamification and Service Strategy & Marketing\nService System Standards\nOpen Service Communities: Open Source\, Open Innovation\, Online Communities (e.g.\, GitHub\, Wikipedia)\, & Social Sector Innovation
URL:https://issip.org/event/ahfe-2026-international-conference/
LOCATION:Istanbul\, Turkey
CATEGORIES:Conferences
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20261014T050000
DTEND;TZID=America/Los_Angeles:20261014T053000
DTSTAMP:20260415T145013
CREATED:20251104T155855Z
LAST-MODIFIED:20251104T155855Z
UID:10000124-1791954000-1791955800@issip.org
SUMMARY:Quarterly Welcome of New Participants
DESCRIPTION:On Wednesday October 14th\, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants.  Everyone is welcome to share their give-get-grow professional development plans\, whether its to give as a volunteer service role\, get new skills or knowledge\, or grow a larger network of colleagues.  The host will be Vaishali Mane\, ISSIP Quarterly Welcome Event Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Director and Michele Carroll\, ISSIP Executive Director. \n\nWhen: Wednesday\, October 14\, 2026\n\nTime A: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime B: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore\n\n\nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\n\nRegister here >
URL:https://issip.org/event/quarterly-welcome-of-new-participants-5/
CATEGORIES:ISSIP Community
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261106
DTEND;VALUE=DATE:20261109
DTSTAMP:20260415T145013
CREATED:20251104T160637Z
LAST-MODIFIED:20251104T160637Z
UID:10000129-1793923200-1794182399@issip.org
SUMMARY:AAAI Fall Symposia
DESCRIPTION:The AAAI Fall Symposium series is usually held on the east coast during late October or early November. The series affords participants a smaller\, more intimate setting where they can share ideas and learn from each other’s artificial intelligence research. \nTopics for the symposia change each year\, and the limited seating capacity and relaxed atmosphere allow for workshop like interaction. The Fall Symposium series is usually held on the east coast during late October or early November.
URL:https://issip.org/event/aaai-fall-symposia/
LOCATION:Arlington\, VA
CATEGORIES:Conferences
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261110
DTEND;VALUE=DATE:20261115
DTSTAMP:20260415T145013
CREATED:20251104T160732Z
LAST-MODIFIED:20251104T160732Z
UID:10000130-1794268800-1794700799@issip.org
SUMMARY:International Conference on Industry of the Future and Smart Manufacturing
DESCRIPTION:About The Event\n\n\n\n\n\n\n\n\n\nThe International Conference on Industry of the Future and Smart Manufacturing (ISM) is a yearly open forum fostering the smart culture and exploring the transformative impact of digital technologies characterizing the 4th industrial revolution across the full breadth of economic sectors. \nThe manufacturing community is leading a series of world-class breakthroughs driven by the convergence of physical and digital spaces\, operational excellence and human-automation symbiosis that are intimately changing the profile and behavior of socio-technical ecosystems at all levels of public and private sectors. \nTo support this transition\, ISM promotes the cross-fertilization of multidisciplinary knowledge bringing together a global community of eminent academics\, research innovators\, professionals\, leaders and policy makers committed to build more efficient\, agile\, safe\, sustainable and ethical systems; encourages the dissemination of the latest scientific advances\, research results and industrial stories to strengthen the theoretical base of Industry 4.0/5.0; and provides a stimulating ground for business-to-science cooperation opportunities.
URL:https://issip.org/event/international-conference-on-industry-of-the-future-and-smart-manufacturing/
LOCATION:Venice\, Italy
CATEGORIES:Conferences
END:VEVENT
END:VCALENDAR