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DTSTART;TZID=America/Los_Angeles:20260619T070000
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SUMMARY:ISSIP Live!
DESCRIPTION:ISSIP Live! is where service science comes alive.\nCreator & Host: Kevin Clark\nSponsor Content Evolution / Platform UX \nThe International Society of Service Innovation Professionals (ISSIP) is pleased to announce that Don Norman\, CEO of Don Norman Design Award (DNDA)\, which earlier this year won ISSIP’s Excellence in Service Innovation for Impact to Society\, will be the featured guest on ISSIP Live! June 19th\, at 10am EST. Click here to register for the Don Norman event. \nA bit about Don Norman:\nDon Norman is now busily engaged in his 5th retirement\, busy helping run his charity\, the Don Norman Design Award and Summit (@DNDA). The goal of DNDA is to promote Humanity-Centered Design (HCD+) among early career professionals\, educational groups\, and the world. See https://dnda.design. Don was the founding Director of The Design Lab at the University of California\, San Diego\, is co-founder of the Nielsen Norman Group\, retired but an active board member\, a member of the National Academy of Engineering\, and former VP of Apple. His latest work expands the notion of being human centered to consider the impact upon the environment\, upon all cultures\, and upon quality of life: Humanity centered. This is explained in his latest book “Design for a Better world: Meaningful\, sustainable\, humanity centered.” https://jnd.org/books/design-for-a-better-world/ \nEvery month\, the International Society of Service Innovation Professionals\, or ISSIP as it is known\, brings together leading practitioners\, authors\, innovators\, and thought leaders for a live\, interactive conversation focused on service science and the future of service innovation. The first half of each session features expert guests sharing insights and real-world experience; the second half opens the floor to questions and discussion from the ISSIP community itself. \nWhether you’re a researcher\, practitioner\, executive\, entrepreneur\, or student\, ISSIP Live! offers a unique opportunity to learn from the people shaping the field\, engage directly with experts\, and stay current on emerging ideas and next practices in service science. \nEven if you can’t attend live\, the episode replays on the ISSIP You Tube channel to provide an ongoing library of thought leadership and practical insight you can access anytime. \nFor organizations and patrons\, sponsoring ISSIP Live! is an opportunity to align your brand with a global community of innovators\, demonstrate leadership in service science\, and gain visibility among professionals who are actively shaping the future of services\, technology\, and human-centered interaction innovation. ISSIP Live! isn’t just a livecast—it’s a growing knowledge exchange and community platform for advancing the discipline of service innovation. \nREGISTER HERE > \nUPCOMING EVENTS\nJune 19:  Don Norman – Don Norman Design Award (2026 ISSIP Impact to Society Awardee)\nJuly 17\, 2026: Tentative\, Markus Warg – Translational Service Research and Design Methodology (TSRDM)\nAugust: Break\nSeptember: Haluk Demirkan Perspectives TBD (2026 ISSIP Inaugural Founders Mentoring Medal Awardee)\nOctober: TBD\nNovember: Yassi Moghaddam TBD\nDecember: Break \nPAST EVENTS\nMay 29: Jim Spohrer  (recording) (presentation) \nREGISTER HERE >
URL:https://issip.org/event/issip-live-2/
CATEGORIES:ISSIP Live!
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DTSTART;TZID=America/Los_Angeles:20260624T120000
DTEND;TZID=America/Los_Angeles:20260624T123000
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SUMMARY:ISSIP Progress Update with Board: All Welcome!
DESCRIPTION:The final Wednesday of  the month of January and June are always reserved for the twice annual ISSIP Presidents’ Progress Update with Board of Directors: Everyone Welcome! update zoom meeting.  All ISSIP participants are welcome to join in\, and Board members provide their perspectives and priorities at the end of the one hour online meeting. \nWhat: ISSIP Progress & Board of Directors Update\nDate: Wednesday\, June 24\, 2026\nTime:  12noon PT\, 3pm ET\, 20:00 CET\, 04:00 Tokyo\nWho can attend: All ISSIP community participants are welcome to attend. \nRegister here >
URL:https://issip.org/event/issip-progress-update-with-board-all-welcome-2/
CATEGORIES:Governance
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DTSTART;VALUE=DATE:20260629
DTEND;VALUE=DATE:20260703
DTSTAMP:20260619T082735
CREATED:20251104T160441Z
LAST-MODIFIED:20260512T220023Z
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SUMMARY:2026 Frontiers In Service
DESCRIPTION:The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026\, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2\, bringing together top scholars and thought leaders to explore the future of service. \nFrontiers in Service – Helsinki\n\nThe Frontiers in Service Conference is widely regarded as the world’s premier international gathering for advancing service research and innovation. Since its founding in 1992 by Roland Rust—a Distinguished University Professor and David Bruce Smith Chair in Marketing at the University of Maryland—the conference has grown into a vibrant\, multidisciplinary forum that attracts scholars\, practitioners\, and industry leaders from over 40 countries. \nIt provides a dynamic platform for sharing cutting-edge insights and fostering collaboration across a broad spectrum of service-related fields\, including technology-enabled service\, customer experience\, service management\, and sustainability. The event emphasizes both academic rigor and practical relevance\, encouraging the exchange of ideas that drive innovation and enhance the impact of service research on business and society. In addition to its extensive program of presentations and discussions\, the conference offers specialized workshops and doctoral consortia designed to support emerging researchers\, nurturing the next generation of thought leaders in service science. \nThe Frontiers in Service Conference is proudly sponsored by INFORMS\, the American Marketing Association’s Service Special Interest Group (SERVSIG)\, and the Center for Excellence in Service at the University of Maryland\, reflecting its strong institutional foundations and global reach. \nConference theme\n\nThe 2026 conference theme will be “Serving with SISU: Sustainability\, Inclusion\, and Societal Uplift” \nSISU is the Finnish ethos of steady determination\, resilient spirit\, and the courage to move forward with heart in the face of complex challenges and uncertainty. It invites attendees to reflect on how service can meet the challenges of our time — and shape more sustainable\, inclusive\, and human-centered futures. \nKey dates\n\n\nPaper submission opens: November 1\, 2025\nSubmission deadline: December 1\, 2025\nNotification of acceptance: TBC\nEarly-bird registration deadline: TBC\nConference dates: June 29 – July 2\nDoctoral Consortium June 28 – 29
URL:https://issip.org/event/2026-frontiers-in-service/
LOCATION:Helsinki\, Finland
CATEGORIES:Conferences
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