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DTSTART;TZID=America/Los_Angeles:20240918T073000
DTEND;TZID=America/Los_Angeles:20240918T083000
DTSTAMP:20260415T163208
CREATED:20240920T174022Z
LAST-MODIFIED:20260320T125349Z
UID:10000096-1726644600-1726648200@issip.org
SUMMARY:MyT-Me T-Shaped Score - Free ISSIP Webinar
DESCRIPTION:Recording: https://youtu.be/I_9CFlSv4FY \nSlides: https://www.slideshare.net/slideshow/20240918-myt-me-t-shaped-skills-in-ai-era-meeting-3-pptx/271884074 \n\nLogin with LinkedIn to try the MyTShape platform now – free to ISSIP community participants. \nTo explore T-shaped skills and T-scores for the AI era [1] [2] [3] \, please join ISSIP Fellow Lou Freund with Jim Spohrer\,  and Pavel Savva as they describe progress on the MyT-Me platform.  Please include your email address below and submit the form. The zoom link will be emailed to you before the meeting begins. \nRegister below by including your email address and submitting the form.  All who register will be sent a link to the event recording and slides after the event\, even if you cannot attend the online event\, and we would value your feedback on this topic. \n[1] Forbes Article: The Shrinking Half-life Of Skills – McKendrick (2024)\n[2] Why T-Shaped Skills Matter More Than Ever in the Era of Generative AI – Boymal (2023)\n[3] AHFE HSSE paper: T-shaped Professionals: The Past\, Present\, and Future of MyT-Me Development – Freund et al (2024)
URL:https://issip.org/event/t-shaped-score-free-issip-webinar/
CATEGORIES:Conferences,Discovery Summits,MyT-Me
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/05/myt-me-banner.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240828T140000
DTEND;TZID=America/Los_Angeles:20240828T153000
DTSTAMP:20260415T163208
CREATED:20240428T181853Z
LAST-MODIFIED:20240909T230629Z
UID:10000083-1724853600-1724859000@issip.org
SUMMARY:2024 Industry Transformation Series: Education Sector
DESCRIPTION:Please watch the recordings from this event: \n[1] Recording: https://youtu.be/X5aOian4chE\n[2] Presentation: https://www.slideshare.net/slideshow/20240828-education-transformation-psu-event-series-v6-pptx/271417649 \n\nEngineering the 21st Century Service Economy\, a PSU/ISSIP Series \nPlease register and join us for the third in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here\, all who register will receive a link to the recording\, even if you cannot attend the online session live). \nHow will we measure business and societal progress across industry sectors over the next two decades? Through a survey and series of events with industry sector subject-matter-experts\, ISSIP & PSU have partnered to explore the transformation of industry sectors and how to measure progress. \nEducation (August 28th)\nPlease feel free to contribute by taking the survey and keep an eye on the evolving whitepaper.
URL:https://issip.org/event/2024-industry-transformation-series-education-sector-2/
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/04/Education-Sector-Industry-Transformation-Series-e1714328289743.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240821T080000
DTEND;TZID=America/Los_Angeles:20240821T093000
DTSTAMP:20260415T163208
CREATED:20240519T003048Z
LAST-MODIFIED:20240920T165535Z
UID:10000087-1724227200-1724232600@issip.org
SUMMARY:Exploring the Democratic Opportunity:  Inclusion in the AI Age
DESCRIPTION:[vc_row full_width=”stretch_row_content” remove_bottom_col_margin=”true”][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_btn title=”REGISTER HERE” style=”flat” shape=”square” color=”turquoise” align=”center” button_block=”true” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSfl222iSrkmLu-uQwBic9nSE08Jtie2f-oJU_DPzZorJuveTw%2Fviewform%3Fusp%3Dsf_link|target:_blank”][/vc_column][vc_column width=”1/4″][vc_btn title=”SHARE YOUR THOUGHTS ON THE TOPIC” style=”flat” shape=”square” color=”turquoise” align=”center” button_block=”true” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSfaLlW5sqTjrQ7jXq8BjUeNQmzHZ260mbNEuGWpBv1NpRXQgg%2Fviewform%3Fusp%3Dsf_link|target:_blank”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row remove_bottom_col_margin=”true”][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″][vc_column_text]\n\nKeynote Speaker:\nGiselle Mota\n\nChief of Product Inclusion at ADP | Creator of NFTY Collective \n[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\nKeynote Address\nAI: Paving the Way to Humanity and Freedom\nGiselle Mota of Versd (ISSIP’s 2024 Excellence in Service Innovation Award winner for Impact to Society)\, will highlight the ways in which AI\, and specifically generative AI\, is paving the way toward global considerations of humanity and their freedoms by design. She will address how people highlighting risks are leading to opportunities to create good: from bias to ethics and inclusion\, from lack of transparency to explainability and democratization\, and from concerns of security and privacy to data governance and data agency. \nPanel Discussion:\nIn our kickoff event\, conducted in June 2024\, our presenters and panelists captured the rough bird’s eye view map of the benefits and risks for of AI for global democracy. In this session\, we will explore key points raised\, in more detail. Our panelists and moderators\, representing the perspectives of academia\, industry/NGO and government roles in Japan\, Europe (Spain\, Austria and the UK) and the US will share\, from their professional experience\, current efforts to limit risks and maximize benefits of future AI for our democracy. Together we will discuss the major issues we will face using AI toward future democracy. \nPanelists:\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text] \nTakayuki Ito\nProfessor\, Department of Social Informatics\, School of Informatics\, Kyoto University\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text] \nIgnacio Criado\nSenior Lecturer / Associate Professor (with tenure). Director\, ITGesPub Lab Research Group. Universidad Autónoma de Madrid\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text] \nLee Rainie\nDirector\, Imagining the Digital Future Center\, Elon University\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text] \nJeffrey Borek\nWW Program Director\, Open Technology & Supply Chain Security\, Office of the CISO at IBM\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/5″][/vc_column][vc_column width=”1/5″][vc_column_text] \nLead / Moderator:\nKazuyoshi Shimada – JST\n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text] \nLead / Moderator: \nChristine Leitner – CEPA\n[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_column_text] \nEvent Contact: \nMichele Carroll – ISSIP\n[/vc_column_text][/vc_column][vc_column width=”1/5″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Representing insights and perspectives from Asia\, Europe and the Americas\, industry\, government/NGO and academia.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” remove_bottom_col_margin=”true”][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][vc_btn title=”REGISTER HERE” style=”flat” shape=”square” color=”turquoise” align=”center” button_block=”true” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSfl222iSrkmLu-uQwBic9nSE08Jtie2f-oJU_DPzZorJuveTw%2Fviewform%3Fusp%3Dsf_link|target:_blank”][/vc_column][vc_column width=”1/4″][vc_btn title=”SHARE YOUR THOUGHTS ON THE TOPIC” style=”flat” shape=”square” color=”turquoise” align=”center” button_block=”true” link=”url:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSfaLlW5sqTjrQ7jXq8BjUeNQmzHZ260mbNEuGWpBv1NpRXQgg%2Fviewform%3Fusp%3Dsf_link|target:_blank”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]
URL:https://issip.org/event/exploring-the-democratic-opportunity-inclusion-in-the-ai-age/
CATEGORIES:Ambassador Panels,Conferences
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/05/Opp.-towads-progress-Inclusion-Democracy-Series-Event-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240804
DTEND;VALUE=DATE:20240809
DTSTAMP:20260415T163208
CREATED:20240131T040136Z
LAST-MODIFIED:20240131T040136Z
UID:10000075-1722729600-1723161599@issip.org
SUMMARY:Portland International Center for Management of Engineering & Technology 2024 Conference
DESCRIPTION:PICMET (Portland International Conference on Management of Engineering and Technology) was established in 1989 as a non-profit organization to disseminate information on technology management through an international conference. It is governed by a Board of Directors and an Executive Committee. The Advisory Council provides advice and counsel on the global issues and critical dimensions of technology management and assists the president in the selection of key speakers. Advisory Council members deliver plenary speeches at the Conference.
URL:https://issip.org/event/portland-international-center-for-management-of-engineering-technology-2024-conference-2/
LOCATION:United States
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/01/PICMET.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240731T150000
DTEND;TZID=America/New_York:20240731T160000
DTSTAMP:20260415T163208
CREATED:20240704T171857Z
LAST-MODIFIED:20240704T171857Z
UID:10000089-1722438000-1722441600@issip.org
SUMMARY:ISSIP Semi-Annual Progress Call with Board of Directors
DESCRIPTION:ALL MEMBERS WELCOME TO PARTICIPATE \nWednesday July 31st\n3pm ET/2pm CT/1pm MT/12noon PT.\n1 hour virtual\nRegister here \n(All registered participants will receive zoom link before the call\, as well as recording and slides afterward)\nTwice a year\, on the last Wednesday of January and July\,  ISSIP’s executive director supports the ISSIP president in preparing a progress update to the board of directors that is open to all ISSIP participants.  January is when the new list of ISSIP ambassadors is formally announced\, along with any new ISSIP fellows.  The July progress call is when the new list of ISSIP excellence award winners and distinguished recognition are announced. \n  \nPresident\, Deb Stokes        Vice President\, Nicole Reineke       Board Director\, Jim Spohrer        Executive Director\, Michele Carroll \nProgram Leaders:       \nHaroon Abbu\, Awards           Christine Ouyang\, Ambassadors     Debra Satterfield\, AI Collab     Vaishali Mane\, Give Get Grow
URL:https://issip.org/event/issip-semi-annual-progress-call-with-board-of-directors/
CATEGORIES:Governance
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/07/Board-Meeting-invite-e1720113097484.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240724
DTEND;VALUE=DATE:20240728
DTSTAMP:20260415T163208
CREATED:20240131T035029Z
LAST-MODIFIED:20240131T035029Z
UID:10000074-1721779200-1722124799@issip.org
SUMMARY:Applied Human Factors & Ergonomics 2024 International Conference
DESCRIPTION:The AHFE International Conference series has research partnerships and collaborations with more than 5000 university\, academic institution\, company or research center located in 64 countries.\n 
URL:https://issip.org/event/applied-human-factors-ergonomics-2024-international-conference-2/
LOCATION:United States
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/01/AFHE-2024-Conference-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240710T151500
DTEND;TZID=America/Los_Angeles:20240710T163000
DTSTAMP:20260415T163208
CREATED:20240704T175553Z
LAST-MODIFIED:20240704T175553Z
UID:10000090-1720624500-1720629000@issip.org
SUMMARY:Give. Get. Grow. In ISSIP Community!
DESCRIPTION:ALL ISSIP Members INVITED  \n\nJuly 10th\, all ISSIP members are invited to join one or both of two zoom meetings to introduce themselves to each other.  The host will be Vashali Mane\, ISSIP Community Engagement  Leader.  You’ll also meet Jim Spohrer ISSIP Co-founding Board Member and ISSIP Executive Director Michele Carroll. \n“As an individual\, you can only go so far\, but with a community\, you can go farther than the farthest. Join us to Give\, Get\, and Grow with the ISSIP Community.” – Vaishali Mane\n\nRegister Here 
URL:https://issip.org/event/give-get-grow-in-issip-community/
CATEGORIES:ISSIP Community
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/07/Give-Get-Grow.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240626T140000
DTEND;TZID=America/Los_Angeles:20240626T153000
DTSTAMP:20260415T163208
CREATED:20240428T181612Z
LAST-MODIFIED:20240428T181612Z
UID:10000082-1719410400-1719415800@issip.org
SUMMARY:2024 Industry Transformation Series: Financial Sector
DESCRIPTION:Engineering the 21st Century Service Economy\, a PSU/ISSIP Series \nPlease register and join us for the second event in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here\, all who register will receive a link to the recording\, even if you cannot attend the online session live). \nHow will we measure business and societal progress across industry sectors over the next two decades? Through a survey and series of events with industry sector subject-matter-experts\, ISSIP & PSU have partnered to explore the transformation of industry sectors and how to measure progress. \nFinancial Sector (June 26th)\nPlease feel free to contribute by taking the survey and keep an eye on the evolving whitepaper. \n  \nHere is the recording and presentation\, now posted\, from ISSIP event on AI & Democracy (June 26\, 2024).
URL:https://issip.org/event/2024-industry-transformation-series-financial-sector-2/
CATEGORIES:Conferences,Discovery Summits
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/04/Finance-Sector-Industry-Transformation-Series-e1714328154504.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240626
DTEND;VALUE=DATE:20240628
DTSTAMP:20260415T163208
CREATED:20240131T023728Z
LAST-MODIFIED:20240131T023728Z
UID:10000073-1719360000-1719532799@issip.org
SUMMARY:Frontiers in Service Doctoral Consortium 2024
DESCRIPTION:In 2024\, the Frontiers in Service Conference will be hosted by Florida State University and convene at the Omni Resort on the enchanted Amelia Island. Mark your calendar and join us on Amelia Island to explore the frontiers of service research and experience the amazing\, global community of service scholars!
URL:https://issip.org/event/frontiers-in-service-doctoral-consortium-2024-2/
LOCATION:United States
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/01/Faculty-Banner-Graphic-Composite-Frontiers.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240626
DTEND;VALUE=DATE:20240628
DTSTAMP:20260415T163208
CREATED:20240131T023728Z
LAST-MODIFIED:20240131T023728Z
UID:10000031-1719360000-1719532799@issip.org
SUMMARY:Frontiers in Service Doctoral Consortium 2024
DESCRIPTION:In 2024\, the Frontiers in Service Conference will be hosted by Florida State University and convene at the Omni Resort on the enchanted Amelia Island. Mark your calendar and join us on Amelia Island to explore the frontiers of service research and experience the amazing\, global community of service scholars!
URL:https://issip.org/event/frontiers-in-service-doctoral-consortium-2024/
LOCATION:United States
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/01/Faculty-Banner-Graphic-Composite-Frontiers.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240621T080000
DTEND;TZID=America/Los_Angeles:20240621T090000
DTSTAMP:20260415T163208
CREATED:20240519T002621Z
LAST-MODIFIED:20240920T165647Z
UID:10000086-1718956800-1718960400@issip.org
SUMMARY:AI Challenges to Global Democracy:  Current ‘State of Play’
DESCRIPTION:8:00-8:10am (PST) Welcome\, AI Impacts on Democracy\, Survey Findings\n8:10-8:35am (PST) Panel Perspectives\n8:35-8:55am (PST) Discussion\n8:55am-9am (PST) Closing\n\nRegister Here  \n \n  \n\n\nRecording\,\nPresentation \n\nSlides and event recording will be emailed to all registered participants. \n\nCurrent state:  How are emerging AI services and capabilities threatening and helping advance democracy around the world?  \nWhat new AI services are emerging and how do they alleviate constraints for a democratic society? [perspective of service users\nWhat are the constraints to democracy that can be removed by the use of AI\, and what are the risks involved?\n\nShare your thoughts on the topic here \nLead / Moderators \n Kazuyoshi Shimada – JST  Christine Leitner – CEPA \nPanelists \n Hiro Hamada- Araya\n Ivar Tallo-GovConsult Foundation\n  Kevin Clark- Content Evolution\n Ryuichi Maruyama-AI Alignment Network \nEvent Contact: \n Michele Carroll – ISSIP \nTime:  8:00 am PST; 0:00 Tokyo; 17:00 CET (5pm Vienna) \n\nAwards\n  Michele Carroll (LI)  (DC)\n  Kazuyoshi Shimada (LI)  (DC)\n  Christine Leitner (LI)  (DC)\n  Hiro Hamada (LI)  (DC)\n  Ryuichi Maruyama (LI)  (DC)\n  Ivar Tallo (LI)  (DC)\n  Kevin Clark (LI)  (DC)
URL:https://issip.org/event/global-democracy-current-state-of-play/
CATEGORIES:Ambassador Panels
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/05/Current-State-of-Play-Democracy-Series-Event-1-e1718818868691.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Rome:20240617T170000
DTEND;TZID=Europe/Rome:20240617T183000
DTSTAMP:20260415T163208
CREATED:20240503T145410Z
LAST-MODIFIED:20240503T145410Z
UID:10000042-1718643600-1718649000@issip.org
SUMMARY:Human-centric Industrial Engineering and Management Education and Jobs of the Future
DESCRIPTION:This webinar is organized as part of the LEONARDO project (https://www.uss-lab.it/projects/leonardo/)\, funded by the European Commission under the Erasmus+ programme KA-220 Cooperation Partnerships for Higher Education. This will be a live discussion panel. \nMore information to come.
URL:https://issip.org/event/human-centric-industrial-engineering-and-management-education-and-jobs-of-the-future/
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/05/Leonardo-June-Event.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Rome:20240617T170000
DTEND;TZID=Europe/Rome:20240617T183000
DTSTAMP:20260415T163208
CREATED:20240503T145410Z
LAST-MODIFIED:20240503T145410Z
UID:10000084-1718643600-1718649000@issip.org
SUMMARY:Human-centric Industrial Engineering and Management Education and Jobs of the Future
DESCRIPTION:This webinar is organized as part of the LEONARDO project (https://www.uss-lab.it/projects/leonardo/)\, funded by the European Commission under the Erasmus+ programme KA-220 Cooperation Partnerships for Higher Education. This will be a live discussion panel. \nMore information to come.
URL:https://issip.org/event/human-centric-industrial-engineering-and-management-education-and-jobs-of-the-future-2/
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/05/Leonardo-June-Event.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240515T123000
DTEND;TZID=America/Los_Angeles:20240515T133000
DTSTAMP:20260415T163208
CREATED:20240503T150414Z
LAST-MODIFIED:20240503T150414Z
UID:10000085-1715776200-1715779800@issip.org
SUMMARY:The Future of Trust in the Age of AI
DESCRIPTION:Session Abstract: \nWhen we think of Artificial Intelligence\, we too often think of robots and chatbots and job-eating tech. What we need to consider is the impact of AI on the future of how we trust technology\, how we trust the world around us\, and how we trust each other. Join Annie Hardy as she delves into the future of how this exponential technology is going to either drive us together or tear us apart. We’ll talk about the foundation of the Fifth Industrial Revolution\, how we should think about the growing problems with the accuracy and trustworthiness of current AI innovations\, what Artificial General Intelligence is expected to deliver\, and how we can be the change we want to see in the world.
URL:https://issip.org/event/the-future-of-trust-in-the-age-of-ai-2/
CATEGORIES:UWT FinTech Speaker Series
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/03/Fintch.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240515T123000
DTEND;TZID=America/Los_Angeles:20240515T133000
DTSTAMP:20260415T163208
CREATED:20240503T150414Z
LAST-MODIFIED:20240503T150414Z
UID:10000043-1715776200-1715779800@issip.org
SUMMARY:The Future of Trust in the Age of AI
DESCRIPTION:Session Abstract: \nWhen we think of Artificial Intelligence\, we too often think of robots and chatbots and job-eating tech. What we need to consider is the impact of AI on the future of how we trust technology\, how we trust the world around us\, and how we trust each other. Join Annie Hardy as she delves into the future of how this exponential technology is going to either drive us together or tear us apart. We’ll talk about the foundation of the Fifth Industrial Revolution\, how we should think about the growing problems with the accuracy and trustworthiness of current AI innovations\, what Artificial General Intelligence is expected to deliver\, and how we can be the change we want to see in the world.
URL:https://issip.org/event/the-future-of-trust-in-the-age-of-ai/
CATEGORIES:UWT FinTech Speaker Series
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/03/Fintch.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240515T073000
DTEND;TZID=America/Los_Angeles:20240515T083000
DTSTAMP:20260415T163208
CREATED:20240326T130534Z
LAST-MODIFIED:20240326T130534Z
UID:10000080-1715758200-1715761800@issip.org
SUMMARY:My T-Me 2nd Session
DESCRIPTION:Mark the date for the second session of My T-Me\, exploring exciting new capabilities of the platform. Registration and event details to come.
URL:https://issip.org/event/my-t-me-2nd-session-2/
LOCATION:United States
CATEGORIES:Other
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/MyTme.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240515T073000
DTEND;TZID=America/Los_Angeles:20240515T083000
DTSTAMP:20260415T163208
CREATED:20240326T130534Z
LAST-MODIFIED:20240326T130534Z
UID:10000038-1715758200-1715761800@issip.org
SUMMARY:My T-Me 2nd Session
DESCRIPTION:Mark the date for the second session of My T-Me\, exploring exciting new capabilities of the platform. Registration and event details to come.
URL:https://issip.org/event/my-t-me-2nd-session/
LOCATION:United States
CATEGORIES:Other
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/MyTme.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240512
DTEND;VALUE=DATE:20240515
DTSTAMP:20260415T163208
CREATED:20240411T182155Z
LAST-MODIFIED:20240514T193802Z
UID:10000001-1715472000-1715731199@issip.org
SUMMARY:Spring Servitization Conference and Doctoral Symposium 2024
DESCRIPTION:The Spring Servitization Conference (SSC2024) is dedicated to understanding how organisations develop and adapt their business models through servitization and advanced services. The theme will be Digital Service Innovation: Redefining Provider-Customer Interactions. SSC2024 will comprise the Servitization Doctoral Symposium (Sun 12th May) and the main Spring Servitization Conference (Mon 13th and Tues 14th May).
URL:https://issip.org/event/spring-servitization-conference-and-doctoral-symposium-2024/
LOCATION:Tilburg\, The Netherlands
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/04/logo-advanced-services-group.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240512
DTEND;VALUE=DATE:20240515
DTSTAMP:20260415T163208
CREATED:20240125T165351Z
LAST-MODIFIED:20240125T165351Z
UID:10000072-1715472000-1715731199@issip.org
SUMMARY:Spring Servitization Conference and Doctoral Symposium 2024
DESCRIPTION:The Spring Servitization Conference (SSC2024) is dedicated to understanding how organisations develop and adapt their business models through servitization and advanced services. The theme will be Digital Service Innovation: Redefining Provider-Customer Interactions. SSC2024 will comprise the Servitization Doctoral Symposium (Sun 12th May) and the main Spring Servitization Conference (Mon 13th and Tues 14th May).
URL:https://issip.org/event/spring-servitization-conference-and-doctoral-symposium-2024-2/
LOCATION:United States
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/01/logo-advanced-services-group.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240501T140000
DTEND;TZID=America/Los_Angeles:20240501T153000
DTSTAMP:20260415T163208
CREATED:20240427T054811Z
LAST-MODIFIED:20240427T054811Z
UID:10000081-1714572000-1714577400@issip.org
SUMMARY:2024 Industry Transformation Series: Healthcare Sector
DESCRIPTION:The event Healthcare Transformation recording and slides are now available on ISSIP YouTube and ISSIP Slideshare\, respectively. Also please check out the interviews with Harvey Castro\, MD and Paul Griffin PhD \, which are also available on ISSIP YouTube\, for more in depth discussion of the event series survey questions.\n\nEngineering the 21st Century Service Economy\, a PSU/ISSIP Series\n\n\n\nPlease register and join us for the first in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here\, all who register will receive a link to the recording\, even if you cannot attend the online session live). \nHow will we measure business and societal progress across industry sectors over the next two decades? Through a survey and series of events with industry sector subject-matter-experts\, ISSIP & PSU have partnered to explore the transformation of industry sectors and how to measure progress. \nHealthcare (May 1)\nPlease feel free to contribute by taking the survey and keep an eye on the evolving whitepaper.
URL:https://issip.org/event/2024-industry-transformation-series-healthcare-sector-2/
LOCATION:News
CATEGORIES:Discovery Summits
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/04/Healthcare-Sector-Transforming-Industry-Doctor-with-AI-.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240501T140000
DTEND;TZID=America/Los_Angeles:20240501T153000
DTSTAMP:20260415T163208
CREATED:20240427T054811Z
LAST-MODIFIED:20240427T054811Z
UID:10000039-1714572000-1714577400@issip.org
SUMMARY:2024 Industry Transformation Series: Healthcare Sector
DESCRIPTION:The event Healthcare Transformation recording and slides are now available on ISSIP YouTube and ISSIP Slideshare\, respectively. Also please check out the interviews with Harvey Castro\, MD and Paul Griffin PhD \, which are also available on ISSIP YouTube\, for more in depth discussion of the event series survey questions.\n\nEngineering the 21st Century Service Economy\, a PSU/ISSIP Series\n\n\n\nPlease register and join us for the first in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here\, all who register will receive a link to the recording\, even if you cannot attend the online session live). \nHow will we measure business and societal progress across industry sectors over the next two decades? Through a survey and series of events with industry sector subject-matter-experts\, ISSIP & PSU have partnered to explore the transformation of industry sectors and how to measure progress. \nHealthcare (May 1)\nPlease feel free to contribute by taking the survey and keep an eye on the evolving whitepaper.
URL:https://issip.org/event/2024-industry-transformation-series-healthcare-sector/
LOCATION:News
CATEGORIES:Discovery Summits
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/04/Healthcare-Sector-Transforming-Industry-Doctor-with-AI-.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240410T050000
DTEND;TZID=America/Los_Angeles:20240410T060000
DTSTAMP:20260415T163208
CREATED:20240313T135843Z
LAST-MODIFIED:20240313T135843Z
UID:10000077-1712725200-1712728800@issip.org
SUMMARY:Give. Get. Grow. ISSIP Community
DESCRIPTION:ISSIP COMMUNITY – NEW MEMBER INTRODUCTIONS\n(All Members Welcome) \nOn Wednesday April 10th\, new ISSIP members are invited to join one or both of two zoom meetings to introduce themselves to each other.  The host will be Vashali Mane\, ISSIP Community Engagement  Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Member and Michele Carroll\, ISSIP Executive Director. \nWhen: Wednesday\, April 10th\nTime 1: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime 2: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore \nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\nRegister here. 
URL:https://issip.org/event/give-get-grow-issip-community-2/
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/02/Vaishali-Mane.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240410T050000
DTEND;TZID=America/Los_Angeles:20240410T060000
DTSTAMP:20260415T163208
CREATED:20240313T135843Z
LAST-MODIFIED:20240313T135843Z
UID:10000035-1712725200-1712728800@issip.org
SUMMARY:Give. Get. Grow. ISSIP Community
DESCRIPTION:ISSIP COMMUNITY – NEW MEMBER INTRODUCTIONS\n(All Members Welcome) \nOn Wednesday April 10th\, new ISSIP members are invited to join one or both of two zoom meetings to introduce themselves to each other.  The host will be Vashali Mane\, ISSIP Community Engagement  Leader\, along with Jim Spohrer\, ISSIP Co-founding Board Member and Michele Carroll\, ISSIP Executive Director. \nWhen: Wednesday\, April 10th\nTime 1: 5am PT\, 7am CT\, 8am ET\,  14:00 CET\, 21:00 Singapore\nTime 2: 5:30pm PT\, 7:30pm CT\, 8:30pm PT\, 2:00 CET\, +1day 9:00 Singapore \nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event.\nRegister here. 
URL:https://issip.org/event/give-get-grow-issip-community/
ATTACH;FMTTYPE=image/jpeg:https://issip.org/wp-content/uploads/2024/02/Vaishali-Mane.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240408T100000
DTEND;TZID=America/Los_Angeles:20240408T113000
DTSTAMP:20260415T163208
CREATED:20240326T125943Z
LAST-MODIFIED:20240326T125943Z
UID:10000037-1712570400-1712575800@issip.org
SUMMARY:From Hyperbole or Hysteria to Knowledge & Curiosity: The Six Grand Challenges of Human-Centered AI
DESCRIPTION:Join us for this Online Workshops Series on the 6 Grand Challenges of Human Centered Artificial Intelligence \nKey Questions: \n\nWhat are the Six Grand Challenges of Human Centered Artificial Intelligence (6CG–HCAI)?\nHow did we develop them?\nWhat are their implications?\nWhat do we do now (research and action fueled by knowledge & curiosity)?\n\nWhat: \n\nA Series of 3 Online Workshops on the 6 Grand Challenges of Human Centered Artificial Intelligence (6CG–HCAI) on Zoom\nThree Workshops will be conducted on:\n\nMonday\, 08 April 2024\nFriday\, 17 May 2024\nMonday 03 June 2024\nAt 10 to 11:30 AM Pacific Daylight Time; 1 to 2:30 PM Eastern Daylight Time\n\n\n\nRegister here
URL:https://issip.org/event/from-hyperbole-or-hysteria-to-knowledge-curiosity-the-six-grand-challenges-of-human-centered-ai/
LOCATION:United States
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/HCAI-online-workshop-series.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240408T100000
DTEND;TZID=America/Los_Angeles:20240408T113000
DTSTAMP:20260415T163208
CREATED:20240326T125943Z
LAST-MODIFIED:20240326T125943Z
UID:10000079-1712570400-1712575800@issip.org
SUMMARY:From Hyperbole or Hysteria to Knowledge & Curiosity: The Six Grand Challenges of Human-Centered AI
DESCRIPTION:Join us for this Online Workshops Series on the 6 Grand Challenges of Human Centered Artificial Intelligence \nKey Questions: \n\nWhat are the Six Grand Challenges of Human Centered Artificial Intelligence (6CG–HCAI)?\nHow did we develop them?\nWhat are their implications?\nWhat do we do now (research and action fueled by knowledge & curiosity)?\n\nWhat: \n\nA Series of 3 Online Workshops on the 6 Grand Challenges of Human Centered Artificial Intelligence (6CG–HCAI) on Zoom\nThree Workshops will be conducted on:\n\nMonday\, 08 April 2024\nFriday\, 17 May 2024\nMonday 03 June 2024\nAt 10 to 11:30 AM Pacific Daylight Time; 1 to 2:30 PM Eastern Daylight Time\n\n\n\nRegister here
URL:https://issip.org/event/from-hyperbole-or-hysteria-to-knowledge-curiosity-the-six-grand-challenges-of-human-centered-ai-2/
LOCATION:United States
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/HCAI-online-workshop-series.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240313T180000
DTEND;TZID=America/Los_Angeles:20240313T190000
DTSTAMP:20260415T163208
CREATED:20240324T161737Z
LAST-MODIFIED:20240324T161737Z
UID:10000036-1710352800-1710356400@issip.org
SUMMARY:Designing human AI-ecosystems for education\, work\, and community
DESCRIPTION:Event Recording: Live Link \nJoin Professor David Lee as he delves into the art of designing ecosystems to help navigate the rapid currents of change. Discover how he has expanded student learning opportunities through hands-on projects\, connecting education with real-world social innovation. Explore the role of AI in enhancing learning and collaboration alongside reflections on fostering more human-centered human-AI interactions. \nProfessor Lee doesn’t just speak from theory; he shares practical insights gained from growing the Tech4Good lab which involves over 120 undergraduate students each quarter. These students explore user research\, UI/UX design\, web development\, and AI\, all while making a tangible impact on hundreds within the community. Join us as Professor Lee paints a vision for reshaping education\, work\, and community engagement\, all geared towards nurturing individuals’ true potential and contributions. \n\nEvent slides (slides only and slides plus notes).\nQ&A \nCore needs 
URL:https://issip.org/event/designing-human-ai-ecosystems-for-education-work-and-community/
LOCATION:United States
CATEGORIES:AI Collab
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/KRAW-Lecture-Series-David-Lee.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240313T180000
DTEND;TZID=America/Los_Angeles:20240313T190000
DTSTAMP:20260415T163208
CREATED:20240324T161737Z
LAST-MODIFIED:20240324T161737Z
UID:10000078-1710352800-1710356400@issip.org
SUMMARY:Designing human AI-ecosystems for education\, work\, and community
DESCRIPTION:Event Recording: Live Link \nJoin Professor David Lee as he delves into the art of designing ecosystems to help navigate the rapid currents of change. Discover how he has expanded student learning opportunities through hands-on projects\, connecting education with real-world social innovation. Explore the role of AI in enhancing learning and collaboration alongside reflections on fostering more human-centered human-AI interactions. \nProfessor Lee doesn’t just speak from theory; he shares practical insights gained from growing the Tech4Good lab which involves over 120 undergraduate students each quarter. These students explore user research\, UI/UX design\, web development\, and AI\, all while making a tangible impact on hundreds within the community. Join us as Professor Lee paints a vision for reshaping education\, work\, and community engagement\, all geared towards nurturing individuals’ true potential and contributions. \n\nEvent slides (slides only and slides plus notes).\nQ&A \nCore needs 
URL:https://issip.org/event/designing-human-ai-ecosystems-for-education-work-and-community-2/
LOCATION:United States
CATEGORIES:AI Collab
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/KRAW-Lecture-Series-David-Lee.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240313T090000
DTEND;TZID=America/Los_Angeles:20240313T100000
DTSTAMP:20260415T163208
CREATED:20240303T232005Z
LAST-MODIFIED:20240303T232005Z
UID:10000076-1710320400-1710324000@issip.org
SUMMARY:Customer Wellness & Fitness
DESCRIPTION:Customer Wellness & Fitness\nMarch 13\, 2024 – 9-10am  (US Pacific) (12 EST) \nREGISTER HERE \nCustomer Wellness & Fitness reveals the major cycles and moments of joy and disappointment in strategic service outsourcing engagements. At the core of this thesis is applying the physician’s Hippocratic Oath to complex service engagements “To Do No Harm.” Service agreements describing these engagements generally last anywhere from three years to ten years and represent hundreds of millions and at times billions of dollars of revenue over the contract period. We discover the first six months prior to contract signing and the first six months after contract signing represent a critical year. This is when the seeds are sown in the soil of the relationship for sustainable satisfaction and healthy performance or dissatisfaction and interaction illness. Developed diagnostics allow teams to understand if working together is on-track for success or will derail and wither early-on. Starting with inquiry and research for IBM clients and then observations with other enterprises and their clients value chain partners\, there are observable patterns contributing to customer wellness and fitness across a constellation of enterprise activities. The good news: Most derailment factors are preventable. The bad news: Organization inertia and inappropriate incentives along with insufficient key performance indicators (KPIs) and service level agreements (SLAs) whether delivered by people or platforms continue to plague strategic relationships. \nSpeakers:\nKevin Clark – Event Lead\, Content Revolution\, ISSIP Ambassador\nMartin Vilsøe\, US CEO\, Implement Consulting Group\nMack Turner\, SVP emeritus for Market Insights and Research for Bank of America Merrill Lynch \nWith support from:\nJim Spohrer – Board of Directors\nChristine Ouyang – Ambassador Leader\nMichele Carroll – Executive Director \nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event. \nRegister Here \nRecording: \nhttps://youtu.be/W6JqyuXOC8Q \n\nSlides: \nhttps://www.slideshare.net/slideshows/20240313-customerwellnessandfitness-issipambassadors-kevinclark-pptx/266786796 \nWe invite you to also follow ISSIP events on Linkedin: \nGroup (discussion): \nttps://www.linkedin.com/groups/4720974/ \nCompany (announcements): \nhttps://www.linkedin.com/company/2866322/ \n\nKevin Clark\nKevin Clark is an award-winning business and brand experience strategist\, serial author and entrepreneur\, and alpine skier. He is Federation Leader and President of Content Evolution celebrating 22 years of service to clients\, CEO of Choiceflows Inc.\, CEO of platformUX\, a founding member of the SenseMapping and K2 practice teams. Tens of billions of dollars in intangible and brand value have been created and managed by Kevin. He is a recurring pioneer and innovation catalyst. Kevin advises leaders on the wants and needs of clients and customers at the intersection of emerging social and technology trends. Kevin holds several board positions both fiduciary and advisory. \nKevin is Director emeritus\, Brand and Values Experience\, IBM – global IBM Brand Experience Community Leader – and the first Brand Steward for ThinkPad notebook computers\, today Lenovo. IBM is the most valuable business-to-business brand in the world valued at $72 billion by Interbrand when Kevin retired in 2009. Kevin is co-creator of the IBM client experience design program widely in use today; co-creator of the IBM Business Partner program; leader of the ThinkNext and Innovation Discovery processes. Kevin is former Director of Business Strategy and Brand Management for the IBM Personal Systems Group\, and a senior member of the IBM Market Management Executive Committee (MMEC)\, member of the IBM Marketing Intelligence Leadership Committee (MIL) and has been a senior instructor for the IBM Marketing Management Institute. \nContent Evolution is a federation of companies working with clients worldwide to practice listening and leading – and purposefully connecting organization intention with customer and stakeholder attention. As board Chairman and CEO of Choiceflows Kevin works with\nvoice-of-people research pioneers for advancing decisions with embodied research and policy briefs for companies around the world. In additional to Choiceflows\, Kevin serves on the board of directors of 1200.AERO an aviation data company\, and on the board of Ultisim\ndigital twins\, is a Senior Strategy Advisor to guided video platform Storyvine\, and Unmdl marketplace for online community and technical college courses and graduate placement. Kevin lectures at Duke University Fuqua School of Business\, the University of Colorado Leeds Business School\, Yale School of Management\, Rochester University Simon Graduate School of Business\, and is a named Adams Advisor for entrepreneurship at the University of North Carolina Kenan-Flagler Business School. \nKevin serves on the leadership team as the Chair of the Guests and Speakers Committee for the People-Centered Internet (PCI) co-founded by Internet inventor Vint Cerf (Internet celebrating its 50th Anniversary in 2024)\, is a founding member of the Relationship Economy\neXpedition (REX)\, and has been is an advisor to the Aspen Institute\, Atlantic Council\, Institute for the Future\, and International Advisor to Human Centered Design Network of Japan (HCD-net). \nKevin has served on the steering committee of MIT Media Lab\, received career recognition and the NASA Astronaut’s Office Award in 2005 and then an award from IBM as an influential executive advocate for NASA and United Space Alliance (USA) in 2006. \nKevin is the author of Brandscendence: Three Essential Elements of Enduring Brands published by Kaplan/Dearborn in 2004. He is a contributing author to Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime\, Anywhere with the chapter “The Future of Marketing in a Wireless World\,” McGraw Hill\, 2001; Building Strategic Concepts for the Intelligence Enterprise\, chapter “The Trusted Advisor\,” Office of the Director of National Intelligence\, 2009. Value Above Cost: Driving Superior Financial Performance\, with the chapter sidebar contribution “Values\, Value\, Valuation\,” Wharton School Publishing\, 2009; The Handbook of Strategic Public Relations and Integrated Marketing Communications with the chapter “Relationship Transformation: Shifting Media Boundaries\,” 2012. He is co-author of the keynote article “Unleashing the Power of Design Thinking” for the summer 2008 issue of Design Management Review and appearing as a chapter in Design Thinking: Integrating Innovation\, Customer Experience and Brand Value published by Alworth Press\, 2010. He is co-author with Kazuhiko Yamazaki of “Listening and Leading in User-Focused Design” published by International Council of Societies of Industrial\nDesign\, Seoul\, Korea\, 2001. He is co-author of “IBM’s Think Strategy: melding business and brand strategy\,” appearing in the spring 2004 issue of Strategy and Leadership magazine\, co-author of “Experience Design that Drives Consideration” for the Winter 2006 issue of\nDesign Management Review\, and “How IBM Innovates” for the April 2006 issue cover story for PDMA Visions. He is author of “Engaging and Adaptive: Beyond Ease of Use” (2009) and “Collaborative Innovation and Human Interaction” (2011) published by Human Computing Interaction International and Springer. His paper with Dr. Kazuhiko Yamazaki “Culture- Centered Design and Digital Transformation” is delivered at the International Human Systems Integration (IHSI) Conference during the first quarter of 2019 published by Springer. “Designing Presence” with Dr. Kazuhiko Yamazaki is the keynote article on page seven of the book of proceedings and delivered at the International Conference on Human Interaction & Emerging Technologies: Artificial Intelligence & Future Applications (IHIET-AI) in 2020 published by Springer. “Designing from the Inside Out” receives a Best Paper Award from the 2021 Applied Human Factors and Ergonomics (AHFE) Conference by Kevin Clark (lead author)\, Dr. Stacey Baer\, Todd Hoskins\, James Kwolyk\, and Dr. Kazuhiko Yamazaki\, with proceedings published by Springer. “COVID Choices: Research and Online System for Main Street Decision Making” is published by AHFE in 2022 by Kevin Clark (lead author)\, Dr. Richard Carson\, and Dr. Jordan Louviere. “Tokyo Sensory Safari” is published by AHFE in 2023 by Kevin Clark (lead author)\, James Kwolyk\, Sruti Vijaykumar\, and Dr. Kazuhiko Yamazaki. \nKevin is a graduate of the University of Tulsa with a Bachelor of Science Degree from the School of Communications with minors in business and philosophy and is a member of the Mortar Board National Honor Society. He has certifications from IBM Management School\, IBM Senior Leadership Institute\, IBM Strategic Leadership Forum at Harvard Business School\, IBM MBA Fundamentals\, and Creating World Class Capabilities from The Wharton School at the University of Pennsylvania.
URL:https://issip.org/event/issip-ambassador-kevin-clark-of-content-revolution-to-kick-off-ambassador-event-panel-series-2024-2/
CATEGORIES:Ambassador Panels
ATTACH;FMTTYPE=image/png:https://issip.org/wp-content/uploads/2024/03/Agreements-negotiations-e1709508192225.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240313T090000
DTEND;TZID=America/Los_Angeles:20240313T100000
DTSTAMP:20260415T163208
CREATED:20240303T232005Z
LAST-MODIFIED:20240303T232005Z
UID:10000034-1710320400-1710324000@issip.org
SUMMARY:Customer Wellness & Fitness
DESCRIPTION:Customer Wellness & Fitness\nMarch 13\, 2024 – 9-10am  (US Pacific) (12 EST) \nREGISTER HERE \nCustomer Wellness & Fitness reveals the major cycles and moments of joy and disappointment in strategic service outsourcing engagements. At the core of this thesis is applying the physician’s Hippocratic Oath to complex service engagements “To Do No Harm.” Service agreements describing these engagements generally last anywhere from three years to ten years and represent hundreds of millions and at times billions of dollars of revenue over the contract period. We discover the first six months prior to contract signing and the first six months after contract signing represent a critical year. This is when the seeds are sown in the soil of the relationship for sustainable satisfaction and healthy performance or dissatisfaction and interaction illness. Developed diagnostics allow teams to understand if working together is on-track for success or will derail and wither early-on. Starting with inquiry and research for IBM clients and then observations with other enterprises and their clients value chain partners\, there are observable patterns contributing to customer wellness and fitness across a constellation of enterprise activities. The good news: Most derailment factors are preventable. The bad news: Organization inertia and inappropriate incentives along with insufficient key performance indicators (KPIs) and service level agreements (SLAs) whether delivered by people or platforms continue to plague strategic relationships. \nSpeakers:\nKevin Clark – Event Lead\, Content Revolution\, ISSIP Ambassador\nMartin Vilsøe\, US CEO\, Implement Consulting Group\nMack Turner\, SVP emeritus for Market Insights and Research for Bank of America Merrill Lynch \nWith support from:\nJim Spohrer – Board of Directors\nChristine Ouyang – Ambassador Leader\nMichele Carroll – Executive Director \nAll who register will be sent recording link after the event.\nZoom link will be emailed out 30 minutes before event. \nRegister Here \nRecording: \nhttps://youtu.be/W6JqyuXOC8Q \n\nSlides: \nhttps://www.slideshare.net/slideshows/20240313-customerwellnessandfitness-issipambassadors-kevinclark-pptx/266786796 \nWe invite you to also follow ISSIP events on Linkedin: \nGroup (discussion): \nttps://www.linkedin.com/groups/4720974/ \nCompany (announcements): \nhttps://www.linkedin.com/company/2866322/ \n\nKevin Clark\nKevin Clark is an award-winning business and brand experience strategist\, serial author and entrepreneur\, and alpine skier. He is Federation Leader and President of Content Evolution celebrating 22 years of service to clients\, CEO of Choiceflows Inc.\, CEO of platformUX\, a founding member of the SenseMapping and K2 practice teams. Tens of billions of dollars in intangible and brand value have been created and managed by Kevin. He is a recurring pioneer and innovation catalyst. Kevin advises leaders on the wants and needs of clients and customers at the intersection of emerging social and technology trends. Kevin holds several board positions both fiduciary and advisory. \nKevin is Director emeritus\, Brand and Values Experience\, IBM – global IBM Brand Experience Community Leader – and the first Brand Steward for ThinkPad notebook computers\, today Lenovo. IBM is the most valuable business-to-business brand in the world valued at $72 billion by Interbrand when Kevin retired in 2009. Kevin is co-creator of the IBM client experience design program widely in use today; co-creator of the IBM Business Partner program; leader of the ThinkNext and Innovation Discovery processes. Kevin is former Director of Business Strategy and Brand Management for the IBM Personal Systems Group\, and a senior member of the IBM Market Management Executive Committee (MMEC)\, member of the IBM Marketing Intelligence Leadership Committee (MIL) and has been a senior instructor for the IBM Marketing Management Institute. \nContent Evolution is a federation of companies working with clients worldwide to practice listening and leading – and purposefully connecting organization intention with customer and stakeholder attention. As board Chairman and CEO of Choiceflows Kevin works with\nvoice-of-people research pioneers for advancing decisions with embodied research and policy briefs for companies around the world. In additional to Choiceflows\, Kevin serves on the board of directors of 1200.AERO an aviation data company\, and on the board of Ultisim\ndigital twins\, is a Senior Strategy Advisor to guided video platform Storyvine\, and Unmdl marketplace for online community and technical college courses and graduate placement. Kevin lectures at Duke University Fuqua School of Business\, the University of Colorado Leeds Business School\, Yale School of Management\, Rochester University Simon Graduate School of Business\, and is a named Adams Advisor for entrepreneurship at the University of North Carolina Kenan-Flagler Business School. \nKevin serves on the leadership team as the Chair of the Guests and Speakers Committee for the People-Centered Internet (PCI) co-founded by Internet inventor Vint Cerf (Internet celebrating its 50th Anniversary in 2024)\, is a founding member of the Relationship Economy\neXpedition (REX)\, and has been is an advisor to the Aspen Institute\, Atlantic Council\, Institute for the Future\, and International Advisor to Human Centered Design Network of Japan (HCD-net). \nKevin has served on the steering committee of MIT Media Lab\, received career recognition and the NASA Astronaut’s Office Award in 2005 and then an award from IBM as an influential executive advocate for NASA and United Space Alliance (USA) in 2006. \nKevin is the author of Brandscendence: Three Essential Elements of Enduring Brands published by Kaplan/Dearborn in 2004. He is a contributing author to Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime\, Anywhere with the chapter “The Future of Marketing in a Wireless World\,” McGraw Hill\, 2001; Building Strategic Concepts for the Intelligence Enterprise\, chapter “The Trusted Advisor\,” Office of the Director of National Intelligence\, 2009. Value Above Cost: Driving Superior Financial Performance\, with the chapter sidebar contribution “Values\, Value\, Valuation\,” Wharton School Publishing\, 2009; The Handbook of Strategic Public Relations and Integrated Marketing Communications with the chapter “Relationship Transformation: Shifting Media Boundaries\,” 2012. He is co-author of the keynote article “Unleashing the Power of Design Thinking” for the summer 2008 issue of Design Management Review and appearing as a chapter in Design Thinking: Integrating Innovation\, Customer Experience and Brand Value published by Alworth Press\, 2010. He is co-author with Kazuhiko Yamazaki of “Listening and Leading in User-Focused Design” published by International Council of Societies of Industrial\nDesign\, Seoul\, Korea\, 2001. He is co-author of “IBM’s Think Strategy: melding business and brand strategy\,” appearing in the spring 2004 issue of Strategy and Leadership magazine\, co-author of “Experience Design that Drives Consideration” for the Winter 2006 issue of\nDesign Management Review\, and “How IBM Innovates” for the April 2006 issue cover story for PDMA Visions. He is author of “Engaging and Adaptive: Beyond Ease of Use” (2009) and “Collaborative Innovation and Human Interaction” (2011) published by Human Computing Interaction International and Springer. His paper with Dr. Kazuhiko Yamazaki “Culture- Centered Design and Digital Transformation” is delivered at the International Human Systems Integration (IHSI) Conference during the first quarter of 2019 published by Springer. “Designing Presence” with Dr. Kazuhiko Yamazaki is the keynote article on page seven of the book of proceedings and delivered at the International Conference on Human Interaction & Emerging Technologies: Artificial Intelligence & Future Applications (IHIET-AI) in 2020 published by Springer. “Designing from the Inside Out” receives a Best Paper Award from the 2021 Applied Human Factors and Ergonomics (AHFE) Conference by Kevin Clark (lead author)\, Dr. Stacey Baer\, Todd Hoskins\, James Kwolyk\, and Dr. Kazuhiko Yamazaki\, with proceedings published by Springer. “COVID Choices: Research and Online System for Main Street Decision Making” is published by AHFE in 2022 by Kevin Clark (lead author)\, Dr. Richard Carson\, and Dr. Jordan Louviere. “Tokyo Sensory Safari” is published by AHFE in 2023 by Kevin Clark (lead author)\, James Kwolyk\, Sruti Vijaykumar\, and Dr. Kazuhiko Yamazaki. \nKevin is a graduate of the University of Tulsa with a Bachelor of Science Degree from the School of Communications with minors in business and philosophy and is a member of the Mortar Board National Honor Society. He has certifications from IBM Management School\, IBM Senior Leadership Institute\, IBM Strategic Leadership Forum at Harvard Business School\, IBM MBA Fundamentals\, and Creating World Class Capabilities from The Wharton School at the University of Pennsylvania.
URL:https://issip.org/event/issip-ambassador-kevin-clark-of-content-revolution-to-kick-off-ambassador-event-panel-series-2024/
CATEGORIES:Ambassador Panels
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240207
DTEND;VALUE=DATE:20240210
DTSTAMP:20260415T163208
CREATED:20240125T164709Z
LAST-MODIFIED:20240125T164709Z
UID:10000029-1707264000-1707523199@issip.org
SUMMARY:International Explorations of Service Science 2024
DESCRIPTION:The 14th International Conference on Exploring Service Science\, IESS 2.4\, will be organized by the Masaryk University\, on February 7-9\, 2024 in Brno\, Czech Republic. The IESS 2.4 conference will bring together academics and service practitioners in a collegial and stimulating environment. The IESS 2.4 edition has a special theme Service Science to promote intelligence augmentation.
URL:https://issip.org/event/international-explorations-of-service-science-2024/
LOCATION:United States
CATEGORIES:Conferences
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