ISSIP

Discover YOUR T-Score with New ‘MyT-Me’ Platform: Webinar Free ISSIP Community Intro
2024-01-17 07:30 - 08:00 (America/Los_Angeles) | United States
T-Shaped People Are the Future of Work, but how T-shaped are you? Please join ISSIP Fellow Lou Freund along with Jim Spohrer and Pavel Savva, as they describe the new platform to learn your MyT-Me T-shape score.
CLICK HERE TO REGISTER

Hawaiian International Conference on Systems Sciences
2024-01-04 - 2024-01-06 | United States

Deadline: Nominations for ISSIP 2024 Excellence in Service Innovation Awards
2023-12-31 | United States
Nominate Your Team + Spread the Word
APPLY HERE to nominate a colleague, team, project, or organization for ISSIP recognition in 2024, for Excellence in Service Innovation
Deadline for Submission: 11:59 pm PST, Dec. 31, 2023
The ISSIP Excellence in Service Innovation Award is given once each year to a company or organization (and their individual representatives), that in the judgment of the ISSIP Award Committee, is the most innovative of all submissions for that year for impact to business, society, and/or innovation. The runner-ups will also be recognized through the ISSIP Distinguished Recognition Award, given to submissions that represent innovative and impactful service designs and implementations from which service innovators around the world can derive inspiration. for more information, click here.

International Conference on Industry 4.0 and Smart Manufacturing
2023-11-22 - 2023-11-24 | United States
We’re in the midst of a significant transformation regarding the way we produce products or deliver services thanks to the intensive digitization of manufacturing and connected processes. This revolution will increase productivity, shift economics, foster industrial growth and modify the profile of the workforce – ultimately changing the competitiveness of companies and regions.
The 2023 International Conference on Industry 4.0 and Smart Manufacturing (ISM) represents a new platform for knowledge exchange, the review and discussion of theoretical advances, research results, and industrial experiences, among scientists, researchers, decision makers, practitioners and students dealing with the topics under the umbrella of Industry 4.0 and Smart Manufacturing.
Therefore, we would like to kindly invite you to take an active part in this conference and in the co-located events that will be held in Lisbon, Portugal, next November 22-24, 2023 and explore with us the latest news, views and developments in the exciting world of Industry 4.0 and Smart Manufacturing.

AAAI Fall Symposium Series
2023-11-17 - 2023-11-19

Deadline: Vote for VP 2024/President 2025
2023-10-31 | United States
Please meet the three outstanding nominees for ISSIP VP 2024/President 2025!
ISSIP members are requested to please vote for one candidate before October 31st.
View details of nominees here.

ISSIP Discovery Summit: Tech for Good
2023-09-27 09:00 - 11:00 | United States
“Technology has no overall purpose on its own; its effects are driven by human choices and actions. History is filled with examples of its potential both to do good and to cause harm.”*
“Tech for good” is a term used to describe the use of technology to solve environmental, social and governance problems. It is a broad term that encompasses a wide range of activities, from using technology to provide clean water in developing countries to using technology to improve citizen understanding and engagement on complex issues. Tech for good encompasses how the diversity of teams can drive innovation– and even explore use cases for generative AI to drive increased productivity and happiness.**
Tech for good is often driven by social entrepreneurs, who are people who use business principles to solve societal grand challenges, such as ending poverty, hunger, injustice, and other United Nations Sustainable Development Goals. Service innovation professionals from industry, academia, and government partner with social entrepreneurs, who are often motivated by a desire to make a positive difference in the world, and also see technology as a powerful tool to improve outcomes for under-served populations.
With Service defined as the application of resources (e.g., knowledge, capabilities, technology, or goods) for the benefit of another; giving and getting service connects us all with our world. Service innovations arise when responsible actors use emerging technologies, business models, and/or institutional arrangement to improve win-win interaction and change, increasing benefits and reducing harms for all stakeholders.
Join us for our September 27 “Tech for Good” ISSIP Discovery Summit for an in-depth conversation on why and how “tech for good” can indeed be good for everyone. We’ll hear insights and perspectives from leading authorities in government, industry and academia with moderated dialogue and opportunity for engagement and interaction on this important topic.
#issip
#DiscoverySummit
#TechforGood
#Tech4Good
#ServiceInnovation

References:
* BiblioM2019 Bighin J, Hazan E, Allas T, Hiartar K, Manyika J, Spatial PE, Shigina I (2019) Tech for Good: Smoothing disruption, improving well-being. McKinsey Global Institute. Discussion Paper. Jacques Bughin, Brussels; Eric Hazan, Paris; Tera Allas, London; Klemens Hjartar, Copenhagen James Manyika, San Francisco Pal Erik Sjatil, Paris; Irina Shigina, London. URL: https://www.mckinsey.com/~/media/mckinsey/featured%20insights/future%20of%20organizations/tech%20for%20good%20using%20technology%20to%20smooth%20disruption%20and%20improve%20well%20being/tech-for-good-mgi-discussion-paper.pdf [mckinsey.com]
**HAI Artificial Intelligence Index Report 2023 https://aiindex.stanford.edu/wp-content/uploads/2023/04/HAI_AI-Index-Report_2023.pdf

ISSIP Innovation in Service Excellence – Overall Impact Award Winner Luna XIO
2023-09-20 07:30 - 08:00 | United States
Arman Maghbouleh
The Luna BLE-to-Cloud protocol: Because even blueberries, oxygen tanks, & engine parts deserve connectivity
Presenter: Arman Maghbouleh (LI)
As a society, we value food safety, healthcare, and optimized supply chains. However the ability to consistently and cost-effectively monitor items like blueberries, oxygen tanks, and engine parts has proven challenging. While we’ve found ways to track large machinery that benefit from power sources and wide-area connectivity, monitoring items with limited power cost-effectively has proven difficult.
Bluetooth, particularly BLE, offers a promising foundation for pervasive monitoring due to its affordability and widespread adoption. However, its protocols fall short when it comes to connecting to the cloud, often requiring local intervention. For example, no home care worker should be asked to pair a device while assisting a patient.
Enter the Luna protocol: it bridges this gap by providing secure, zero-trust, zero-touch, bidirectional BLE-to-cloud connectivity. The combination of Luna and Bluetooth enables seamless integration, real-time insights, automation, and improved quality control.
Join us as we delve into Luna’s design, development, and potential to reshape food, retail, healthcare, and supply chain sectors.
REGISTER TODAY

International Conference on Serviceology
2023-09-14 - 2023-09-16
Services are key activities with the globalization of economy and also underlie quality of life of local people. The Society for Serviceology explores scientific systematization of servœices and promotes technological developments for solutions of industrial issues. It also aims at providing collaborative opportunity among the experts in business and in various research fields on services.

Future of Work – What Skills Are Needed for Industry 5.0
2023-07-27 10:30 - 11:30 | United States
Moderator: Jim Spohrer (ISSIP) (LI)
Speakers: Miquel Serracanta (CSCMP – Council of Supply Chain Management Professionals) (LI)
Heather Yurko, MasterCard (LI)
Yassi Moghaddam, UC Santa Cruz (LI)
Join ISSIP for an Ambassador Panel on the topic of skills needed for Industry 5.0 and the future of work. Moderated by ISSIP co-founder and board director Jim Spohrer, the discussion promised to be wide-ranging and lively, with perspectives from academia, consulting and industry. Total time 40 minutes to 1 hour.
Register for Event

Semi-Annual Progress Call with ISSIP Board of Directors
2023-07-26 12:00 - 13:00 | United States
Reporting on First Half 2023 – All Members Welcome
Noon -1pm Pacific
Wed. July 26, 2023
Featured Speakers:
Utpal Mangla (LI)
Deb Stokes (LI)
Register for Event

July 2023 Progress Call with ISSIP Board of Directors
2023-07-26 08:00 - 17:00 | United States
Recording: https://youtu.be/1nYz454Fr7g
Slides: https://www.slideshare.net/issip/20230726-issip1h2023-progressupdatebod-callpptx
And remember, please invite colleagues who are interested in service innovation, and professional development (lifelong learning) opportunities to follow and join ISSIP:
ISSIP Website Individual Member – https://issip.org/register/
ISSIP LinkedIn Company – https://www.linkedin.com/company/2866322/
ISSIP LinkedIn Group – https://www.linkedin.com/groups/4720974/
ISSIP YouTube (videos) – https://www.youtube.com/@ISSIPorg/videos
ISSIP Slideshare (presentations) – https://www.slideshare.net/issip/presentations
ISSIP Website Upcoming Events – https://issip.org/upcoming-events/
ISSIP Volunteer Opportunities – https://issip.org/upcoming-events/

Portland International Conference for Management of Engineering and Technology
2023-07-23 - 2023-07-27

AHFE Human-Side of Service Engineering
2023-07-20 - 2023-07-24 | United States
AHFE 2023 International, jointly with the affiliated conferences, will be held under the auspices of 45 scientific advisory boards comprising 896 board members, under one management and one registration.

Women in Tech: How to Build Your Allies Effectively and Advance Your Career
2023-06-20 09:00 - 10:00 | United States
We will be joined by several ISSIP Ambassadors below to discuss the topic of Women in Tech. The panelists are female leaders in their respective field, and they will share with us their perspectives on how women can build allies effectively in a highly male-dominant environment and advance their career.
Moderator: Cecilia Lee – Haleon (Editor-in-Chief ISSIP News) (LI)
Panelists:

Deborah Stokes (LI)
Nicole Reineke (LI)
Annie Hardy (LI)
Heather Yurko (LI)
Christine Ouyang (LI)

Click here to register

Frontiers in Service
2023-06-15 - 2023-06-18 | United States
The theme of the 2023 edition of the Frontiers in Service conference alludes to the Roman roots of Maastricht and exemplifies the bridge from the past to the future. From a time where fire represented a service to blacksmith, cook and build cites as Maastricht – to a time where robots, artificial intelligence, and immersive technologies put service research in emotion.
21 years ago, Maastricht University was the first university outside the United States to host the Frontiers in Service Conference.
It is our pleasure to invite the service research community back to Maastricht for an inspiring conference that features classic service research topics along with emerging themes and service innovations. A conference that will invigorate our strong service community.
