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DTSTART;VALUE=DATE:20260720
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SUMMARY:AHFE 2026 International Conference
DESCRIPTION:The Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conference  on Applied Human Factors and Ergonomics (AHFE) as an Affiliated Conference. \nIIf there is any one element to the engineering of service systems that is unique\, it is the extent to which the suitability of the system for human use\, human service\, and excellent human experience has been and must always be considered. \nHSSE explores the wide range of ways in which Human Factors Engineering\, Ergonomics\, Human Computer Interaction (HCI)\, Usability Testing\, Attitude and Opinion Assessment\, Servicescape Designs and Evaluations\, Cognitive Engineering\, Psychometrics\, Training for Service Delivery\, Co-Production and Co-Creation of Value\, Service Levels and Cost Effectiveness\, Call Center Engineering\, Customer Support Engineering\, and many other possible areas relate to and impact the Engineering and Management of Service Organizations. \nIn 2023\, sessions relating to AI & Digital Transformation\, Health Care & Education\, Culture & Innovation\, Transportation & Communications\, Infrastructure & Energy\, Banking & Finance\, Retail & Hospitality\, Economics & Legal\, and Government & Public Policy\, Sustainability & Quality of Life at all levels\, along with many other fields will be included. \nAreas of Interest include\, but are not limited to those listed here: \n\nMulti-disciplinary approaches in service research\nCognitive Systems modeling of Service Systems (Digital Twins)\nCo-production\, Co-creation of Value\, Social Impact & Engagement\nUX Research Methods for HSSE\nKnowledge Sciences & Service Science in the Age of Artificial Intelligence\nArtificial Intelligence & Smarter\, Wiser Service Systems\nBig Data and Artificial Intelligence for Service Innovation\nAugmenting\, Virtual & Metaverse Reality as Service Systems\nFuture of Work & Digital Transformation of Service Systems\nTalent\, Skills\, T-Shaped Professionals and Life-Long Learning\nAdoption of Health Information Technology (HIT)\nDigital Transformation in Human-Centered Service Systems\nSustainability\, Resilience & Quality of Life\nEmpowering Citizens & Digital Governance Transformation\nDiversity\, Equity & Inclusion in Service System\nEthics\, Privacy & Trust in the Era of Big Data and AI\nAnthropology in Service Science\nContext-related Service: The Human Aspect of Service Systems\nGovernance of Service Systems\nHuman Aspects of Change When Applying Agile and Lean Six Sigma Methods and Tools\nHuman-Centered Intelligence Systems\nHuman Side of Service-Dominant Logic\nService Design & Innovation\nService design in the AI\, AR/VR & Metaverse\nService Management\, Operations & Marketing\nSocial Media\, Gamification and Service Strategy & Marketing\nService System Standards\nOpen Service Communities: Open Source\, Open Innovation\, Online Communities (e.g.\, GitHub\, Wikipedia)\, & Social Sector Innovation
URL:https://issip.org/event/ahfe-2026-international-conference/
LOCATION:Istanbul\, Turkey
CATEGORIES:Conferences
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