ISSIP Names Andrew Spanyi to Lead its Global Ambassadors Program

We are excited to continue co-creating value with peer organizations under Andrew’s strong leadership of our Ambassadors program, and are looking forward to his growing and strengthening the program over the next two years.
— Christine Ouyang, ISSIP 2026 Vice-President

SANTA CLARA, CA, July 7, 2026 / — The International Society of Service Innovation Professionals (ISSIP), the global non-profit advancing Service Innovation, has appointed Andrew Spanyi to lead its Ambassadors Program.

There are currently 147 active ISSIP ambassadors around the world co-creating value with peer professional organizations, conferences that center service innovation, government, national or community entities, journals, initiatives and research institutions and foundations.

About Andrew Spanyi

Andrew Spanyi has been a management consultant assisting organizations in re-imagining their large business processes for over 30 years. He is the author of three books on process management and operational leadership and has written over 200 articles. Andrew was formerly an adjunct professor at Babson College and is currently the Editor in Chief at Cognitive World. Throughout his career, he has worked with business leaders to help organizations improve performance, accelerate innovation, and create lasting value through better ways of working.

As ISSIP’s Ambassadors Program Manager, Andrew is committed to building a vibrant global community of Ambassadors who champion the Society’s mission of advancing service innovation. His goal is to strengthen connections across regions, encourage collaboration among members and partners, and expand ISSIP’s global presence through meaningful engagement, knowledge sharing, and outreach. By empowering Ambassadors, he aims to help ISSIP continue to be the leading international community for service innovation that benefits business, government, and society.