AI COLLAB Offering: Bridging Academia and Industry for Innovative Solutions

Introduction

Welcome to the AI COLLAB Offering by ISSIP. Our program fosters a vibrant collaboration between academic institutions and industry, creating unique opportunities for students, faculty, and institutional members alike. Through this initiative, we aim to develop a thriving ecosystem where innovative ideas transform into tangible solutions that address real-world challenges.

ISSIP AI COLLAB Vision

ISSIP’s AI Collab was created to facilitate deeper engagement with ISSIP’s institutional donors, and ‘bridge the gap,’ between educational institutions, student learning and industry needs.

Since founding in 2023, student teams, advising faculty and mentoring ISSIP leadership have achieved significant milestones:

Secured Commitment: We have four participating university partners actively involved in projects and mentoring, and a robust pipeline of pending educational institutions and foundations.
2023 Pilot Project: Using AI to create video shorts: SJSU, UW, CSU and PSU participated in a project using AI to create short videos to convey great Service Innovations in history. Student teams also delivered ‘How-To’ Playbooks for future ISSIP volunteers to use in replicating the process, ensuring that service innovation case studies remain fresh and relevant.
2024 Spring Project: Use AI to create ‘Jim Twin’ – a digital twin of ISSIP co-founder and board director Jim Spohrer, lead mentor to the student teams; the vision is that Jim Twin can give talks
2024 Fall Project: Use AI to create Guidebook for Service Roles in the ISSIP Non-Profit Organization, a ‘Category 5’ AI automation project experience for all involved
2025 Spring Project: Use AI to create a Service Innovation course to on-board ISSIP Participants (currently underway)

What do participants in ISSIP’s AI Collab gain?

In our first pilot project, we asked several teams to illustrate service innovation examples throughout history. Each team led their own exploration and shared their specific generative AI tools, prompts, and step-by-step instructions directly from these participating educational institutions. The products included playbooks, videos, prompt libraries, etc:

Here’s what participants have reported gaining from their participation in the AI Collab project:

For Students

Hands-on Experience: Engage with cutting-edge tools and technologies in real-world applications.
Mentorship Opportunities: Receive guidance and insights from leaders in service innovation and industry experts.
Career Advancement: Connect with potential employers and enhance your professional network through internships and collaborative projects.

For Faculty

Research Opportunities: Access fresh research topics and collaborative projects that align with your academic expertise and interests.
Professional Development: Expand your professional network and gain exposure to industry-specific challenges and solutions.
Innovative Teaching Materials: Integrate the latest industry trends and case studies into your curriculum.

For Institutions

Strategic Partnerships: Establish connections with leading industries to foster innovation and technological advancement.
Content Development: Leverage the creativity and knowledge of graduate and undergraduate minds to produce relevant and impactful research.
Visibility and Recognition: Enhance your institution’s reputation as a leader in innovation and industry collaboration.

Participating Universities

california-state-university-long-beach-630w

Interested in shaping an AI Collab project for your organization?

Discover how the AI COLLAB Offering can transform your academic journey or institutional goals. For more information and to become a part of this exciting initiative, visit our enrollment page.

ENROLL NOW

Meet ISSIP AI Collab Leader: Debra Satterfield

Debra Satterfield, Professor of Design, California State University, Long Beach, has extensive research and publication in service design for social inclusion, design for behavioral change, and design for neurodiversity, equity, and accessibility. She is on the academic advisory board for the Society of Experiential Graphic Design (SEGD), the scientific advisory board for the Human Side of Service Engineering (HSSE) and leads Academic/Industry Collaboration (AI Collab) for the International Society of Service Innovation Professionals ( ISSIP). She uses an industry engagement model in her university courses that brings industry professionals into the classroom as partners to improve the quality and practical utility of learning. She has collaborated on industry projects and research with Frito-Lay, the Knowledge Encounter Research (KER) Group, the American College Health Association, and CSU Long Beach on University Student Satisfaction and Student Attrition. Debra is the chair of the Design Department at CSU Long Beach, and is the owner of Satterfield Design, a user experience design consulting firm.

AI Collab Program Overview