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AI COLLAB Offering: Bridging Academia and Industry for Innovative Solutions

Introduction

Welcome to the AI COLLAB Offering by ISSIP. Our program fosters a vibrant collaboration between academic institutions and industry, creating unique opportunities for students, faculty, and institutional members alike. Through this initiative, we aim to develop a thriving ecosystem where innovative ideas transform into tangible solutions that address real-world challenges.

ISSIP AI COLLAB Vision

In 2023, ISSIP Ambassador to AHFE and Chair of the Design Department at CSU Long Beach, Debra Satterfield, was appointed by ISSIP to spearhead this new offering. Deemed vital for deeper engagement with institutional members and supporting global growth, Deb devised the name ‘AI COLLAB’ to encapsulate the essence of Academic/Industry collaboration.

Since then, ISSIP has achieved significant milestones:

  • Secured Commitment: Eight university partners have committed to participate in ISSIP and its institutional member projects.
  • Pilot Project Execution: A pilot project involving four of these educational institutions was conducted.
  • Pilot Project Topic: The pilot project used generative AI to create short videos that convey the Greatest Service Innovations in history.
  • Student Contributions: Student teams also delivered ‘How-To’ Playbooks for future ISSIP volunteers to use in replicating the process, ensuring that service innovation case studies remain fresh and relevant.

In our first pilot project, we asked several teams to illustrate service innovation examples throughout history. Each team led their own exploration and shared their specific generative AI tools, prompts, and step-by-step instructions directly from these participating educational institutions. The products included playbooks, videos, prompt libraries, etc:

Here’s what participants have reported gaining from their participation in the AI Collab project:

For Students

  • Hands-on Experience: Engage with cutting-edge tools and technologies in real-world applications.
  • Mentorship Opportunities: Receive guidance and insights from leaders in service innovation and industry experts.
  • Career Advancement: Connect with potential employers and enhance your professional network through internships and collaborative projects.

For Faculty

  • Research Opportunities: Access fresh research topics and collaborative projects that align with your academic expertise and interests.
  • Professional Development: Expand your professional network and gain exposure to industry-specific challenges and solutions.
  • Innovative Teaching Materials: Integrate the latest industry trends and case studies into your curriculum.

For Institutions

  • Strategic Partnerships: Establish connections with leading industries to foster innovation and technological advancement.
  • Content Development: Leverage the creativity and knowledge of graduate and undergraduate minds to produce relevant and impactful research.
  • Visibility and Recognition: Enhance your institution’s reputation as a leader in innovation and industry collaboration.

Participating Universities

Interested in shaping an AI Collab project for your organization?

Discover how the AI COLLAB Offering can transform your academic journey or institutional goals. For more information and to become a part of this exciting initiative, visit our enrollment page.

Meet ISSIP AI Collab Leader: Debra Satterfield

Debra Satterfield, Professor of Design, California State University, Long Beach, has extensive research and publication in service design for social inclusion, design for behavioral change, and design for neurodiversity, equity, and accessibility. She is on the academic advisory board for the Society of Experiential Graphic Design (SEGD), the scientific advisory board for the Human Side of Service Engineering (HSSE) and leads Academic/Industry Collaboration (AI Collab) for the International Society of Service Innovation Professionals ( ISSIP). She uses an industry engagement model in her university courses that brings industry professionals into the classroom as partners to improve the quality and practical utility of learning. She has collaborated on industry projects and research with Frito-Lay, the Knowledge Encounter Research (KER) Group, the American College Health Association, and CSU Long Beach on University Student Satisfaction and Student Attrition. Debra is the chair of the Design Department at CSU Long Beach, and is the owner of Satterfield Design, a user experience design consulting firm.

Who are we?

ISSIP is a diverse global community advancing service innovation to benefit people, business and society. Membership is free for individuals. Our programs are funded by donor companies and institutions from industry, NGO, government and academia.

Contact
info@issip.org

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