Excellence in Service Innovation Awards

At ISSIP, we celebrate the pioneers who are reshaping industries through service innovation. Our annual Excellence in Service Innovation Award honors these outstanding contributors who have introduced groundbreaking solutions with significant impact on business, innovation, and society.

2024 Service Innovation Award Winners

Explore the cutting-edge innovations from our latest awardees. Each winner has demonstrated exceptional creativity and impact in their respective fields.

Impact to Business

Innovation: SR Health

Summary: Enhances proactive customer experience management for TAC engineers and managers, providing actionable insights to improve customer satisfaction and product quality.

Organization: Cisco Systems, Inc.

Primary Contacts: Nitin Dhingra, Hari Haran S M, Nik Kale

Impact to Society

Innovation: Disability Inclusion in XR, Metaverse, and Web3

Summary: Engages people with disabilities across tech industries, integrating them into gaming, AR, VR, XR, Web3, and metaverse experiences.

Organization: Versd Labs

Primary Contact: Giselle Mota

Impact to Innovation

Innovation: MedPearl: A Novel No-Code Knowledge Hub

Summary: Empowers primary care clinicians with a no-code, trusted platform that requires no training, enhancing efficiency in patient treatment.

Organization: Virtual Care and Digital Health, Providence St Joseph Health

Primary Contact: Jessica Schlicher

Each of these innovations demonstrates the profound impact service innovation can have across various aspects of business, society, and the broader field of innovation.

Awards Team

To recognize and amplify ISSIP member work and initiatives aligned to our mission, ISSIP annually evaluates and recognizes Excellence in Service Innovation with impact for Society, Business and Innovation itself. Meet our Awards Committee which calls for these nominations in the Fall, rigorously and objectively rates submissions, and presents awards in the Spring. Additionally, ISSIP presents a range of awards and recognitions to support development of ISSIP member technical eminence.