Jan Simon-Veicht
ISSIP Ambassador

In person/hybrid event roundtable discussion will be November 19th, 2024 in San Francisco, CA.

This event explores the intersection of AI, service innovation, and human-centered design. In Collaboration with EIT Digital Silicon Valley and its mission to foster Europe’s digital transformation and promote technological progress that benefits society. We are going to create a round-table discussion, which aims to explore how AI can complement human innovation, while offering both strategic insights and practical tools for businesses and organizations. The goal is to foster dialogue on balancing technological development with human needs while uncovering scalable strategies and actionable tools that participants can directly apply to their business models, processes, and services.

Speakers

1) Stef Hutka, Berkeley Professor, UX Researcher
2) Leslie Gordon, Microsoft, Sr Program Manager
3) Grant Swonk, Essential, HCI Researcher
4) Alexander Baumgardt, HCI Professor CCA
5) Sebastiano Tofaletti, Secretary General, European DIGITAL SME Alliance

Moderator

1) Jan-Simon Veicht, UC Berkeley, Creative Director & Design Leadership

Event Overview

Title: Service Innovation Futures Now: Humans, AI, and Beyond
Format: Hybrid Round Table Discussion (In-person + Livestream/Recording)
Date: Tuesday, November 19th
Location: San Francisco, CA (exact location TBD)
Duration: 1 hour 45 minutes (including networking)
Expected Attendance: 30-50 in-person + online participants

Service Innovation Futures: Tomorrow’s Technology, Today’s Strategy

Beyond AI Integration: Designing Human-Centered AI Services for Tomorrow

Human-Machine Harmony in Service Innovation: From Content to Context