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ISSIP Live!
ISSIP Live! is where service science comes alive.
Watch the video recording here >
Creator & Host: Kevin Clark
Sponsor Content Evolution / Platform UX
The International Society of Service Innovation Professionals (ISSIP) is pleased to announce that Don Norman, CEO of Don Norman Design Award (DNDA), which earlier this year won ISSIP’s Excellence in Service Innovation for Impact to Society, will be the featured guest on ISSIP Live! June 19th, at 10am EST. Click here to register for the Don Norman event.
A bit about Don Norman:
Don Norman is now busily engaged in his 5th retirement, busy helping run his charity, the Don Norman Design Award and Summit (@DNDA). The goal of DNDA is to promote Humanity-Centered Design (HCD+) among early career professionals, educational groups, and the world. See https://dnda.design. Don was the founding Director of The Design Lab at the University of California, San Diego, is co-founder of the Nielsen Norman Group, retired but an active board member, a member of the National Academy of Engineering, and former VP of Apple. His latest work expands the notion of being human centered to consider the impact upon the environment, upon all cultures, and upon quality of life: Humanity centered. This is explained in his latest book “Design for a Better world: Meaningful, sustainable, humanity centered.” https://jnd.org/books/design-for-a-better-world/
Every month, the International Society of Service Innovation Professionals, or ISSIP as it is known, brings together leading practitioners, authors, innovators, and thought leaders for a live, interactive conversation focused on service science and the future of service innovation. The first half of each session features expert guests sharing insights and real-world experience; the second half opens the floor to questions and discussion from the ISSIP community itself.
Whether you’re a researcher, practitioner, executive, entrepreneur, or student, ISSIP Live! offers a unique opportunity to learn from the people shaping the field, engage directly with experts, and stay current on emerging ideas and next practices in service science.
Even if you can’t attend live, the episode replays on the ISSIP You Tube channel to provide an ongoing library of thought leadership and practical insight you can access anytime.
For organizations and patrons, sponsoring ISSIP Live! is an opportunity to align your brand with a global community of innovators, demonstrate leadership in service science, and gain visibility among professionals who are actively shaping the future of services, technology, and human-centered interaction innovation. ISSIP Live! isn’t just a livecast—it’s a growing knowledge exchange and community platform for advancing the discipline of service innovation.
UPCOMING EVENTS
June 19: Don Norman – Don Norman Design Award (2026 ISSIP Impact to Society Awardee)
July 17, 2026: Tentative, Markus Warg – Translational Service Research and Design Methodology (TSRDM)
August: Break
September: Haluk Demirkan Perspectives TBD (2026 ISSIP Inaugural Founders Mentoring Medal Awardee)
October: TBD
November: Yassi Moghaddam TBD
December: Break
PAST EVENTS
May 29: Jim Spohrer (recording) (presentation)