2023
Jan 25:
Title: ISSIP Progress and Board of Directors Call – 2H 2022
Series: Progress Update Series, Contact: Michele Carroll (LI)
Meet the 2023 ISSIP President and Vice President
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2023 President Utpal Mangla, (2022 Vice President)
2023 Vice President Deborah Stokes
Jan 11: ISSIP Speaker Series
Topic: The Progress Economy
Speaker: Adam Tracy
Series: ISSIP Speaker Series, Contact: Jim Spohrer (LI)
2022
Sep 28: Wednesday, 11:00am-2:00pm ET / 8:00-11:00am PT.
Title: Discovery Summit: Future of Expertise (2) – 2H 2022
Series: Discovery Summit Series, Contact: Michele Carroll (LI)
Sep 2-4: Program. Slides for The Future of Creating Value with AI and Rehearsal Recording.
Title: The Fifth Global Annual Conference on Creating Value, Kanazawa, Japan.
Series: ISSIP Conference Series, Contact: Keynote Speaker: Jim Spohrer (LI)
Jul 26-28: Tue, Wed, Thur multiple sessions, Agenda.
Title: 2022 Human-Side of Service Engineering (HSSE) Conference
Series: ISSIP Conference Series, Contact: Co-chairs: Christine Leitner (LI), Clara Bassano (LI),Walter Ganz (LI) ,Debra Satterfield (LI)
Jul 27: Wednesday, 4:00-5:00pm ET / 12:00-1:00pm PT
Title: ISSIP Progress and Board of Directors Call – 1H 2022
Series: Progress Update Series, Contact: Michele Carroll (LI)
Jul 4-6
Title: International Conference on Design Computing and Cognition 2022
Glasgow, Scotland, UK. This biennial conference series provides an international forum for the presentation and discussion of state-of-the-art and cutting-edge design research with a focus on artificial intelligence, cognitive science, neuroscience and computational theories in design. More info can be found HERE.
Jun 29: ISSIP Discovery Summit – Future of Expertise – 1H 2022, (recording), (whitepaper), (details).
Series: Discovery Summit Series, Contact: Jim Spohrer (LI)
Jun 12-15: Title: Forum on Markets and Marketing (FMM) 2022: Institutions, Service Ecosystems, and Emergence
Helsinki, Finland. More information can be found HERE.
Jun08: Bell and Howell’s Remote360 solution for service excellence, speaker: Haroon Abbu (LI)
Series: Excellence Awardee Series – Distinguished Recognition Award , Contact: Jim Spohrer (LI)
Jun01: Emerging Fintech: Understanding and Maximizing Their Benefits, speaker: Paul Taylor (LI), (Recording), (Slides)
Series: BEP Author Series, Contact: Jim Spohrer (LI)
May25: The Emergent Approach to Strategy: Adaptive design and execution , speaker: Peter Compo (LI), (Recording), (Slides)
Series: BEP Author Series, Contact: Jim Spohrer (LI)
May25: ServCollab’s Approach to “Serving Humanity Through Collaboration”,speaker: Ray Fisk (LI), (Recording), (Slides)
Series: Excellence Awardee Series – Distinguished Recognition Award , Contact: Jim Spohrer (LI)
May18: How to assess trustworthy AI in practice, speaker: Roberto V. Zicari (LI), (Recording),(Slides)
Series: Excellence Awardee Series – Distinguished Recognition Award , Contact: Jim Spohrer (LI)
May11: FirstRoot – Improving financial literacy in schools, speaker: Luke Hohmann (LI), (Recording),(Slides)
Series: Excellence Awardee Speaker Series – Distinguished Recognition Award, Contact: Jim Spohrer (LI)
May04: Translating university innovation to the market, speaker: Laura Boccanfuso (LI), (Recording) (Slides)
Series: Excellence Awardee Speaker Series – Winner Impact on Society, Contact: Jim Spohrer (LI)
Apr27: Leaning into Data Privacy and Compliance , speaker: Marc Parrish (LI) (recording)
Series: Excellence Awardee Series – Distinguished Recognition Award , Contact: Jim Spohrer (LI)
2021
Dec15: Workshop 4 (WS4): Innovations in Credentialing & Industry-Academia Collaborations (recording) (details) ; Contact & Type of Event: Jim Spohrer(LI) , NSF Sponsored Workshop
Dec08: Workshop 3 (WS3): Industry Lens on Undergraduate Best Practices (recording) (details) ; Contact & Type of Event: Kerry Brenner(LI) , NSF Sponsored Workshop
Nov17: Workshop 2 (WS2): Industry Best Practices for Skills Screening (recording) (details) ; Contact & Type of Event: PK Agarwal(LI) , NSF Sponsored Workshop
Nov10: Workshop 1 (WS1): Long-Term Impact of COVID-19 on Work, Learning, and Skills (recording) (details) ; Contact & Type of Event: Martha Russell(LI) , NSF Sponsored Workshop
Sep21: Diversity, Inclusion, Belonging Series (DIBS): Hybrid Workplace (recording) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Café
Jun08: Future of Work Series: Hybrid Workplace – Opportunities After The Crisis (recording) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
May12: Future of Work Series: AI and Automation (recording) (info) ; Contact & Type of Event: Jim Spohrer(LI) , Discovery Summit
2020
Dec10: Future of Work & Learning: New opportunities/challenges/ requirements in remote working and learning (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Nov17: Future of Work: Building Resilient Supply Chains (recording) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Aug05: Co-creating new value in a post COVID world (recording) (details) ; Contact & Type of Event: Sunil Kripalanihttps://www.linkedin.com/in/sunilkripalani/(LI) , COVID Working Group
Jul08: Impact of remote working on work practices (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , COVID Working Group
Jun24: Proposed Wicked Problem to discuss – How will COVID-19 affect the need for and use of robots in a service world with less physical contact? Will robots improve or harm livelihoods/jobs? (recording) ; Contact & Type of Event: Jim Spohrer(LI) , COVID Working Group
Jun10: Remote Working – “Arduous to Facile” (recording) ; Contact & Type of Event: Nagendra Kumar(LI) , COVID Working Group
May27: TRANSFORMING HEALTH CARE WHILE FACING ADVERSITY (recording) ; Contact & Type of Event: Nathan Tymann,(LI) , COVID Working Group
May13: Business agility and business continuity through modular, reconfigurable service architectures (recording) ; Contact & Type of Event: Enrique Castro-Leon(LI) , COVID Working Group
Apr22: The role of Service Design in Organizations (recording) (info) ; Contact & Type of Event: Carol Massá(LI) , Service Design Speaker Series (SD_SS)
Apr15: Breaking down Service Prototyping (recording) (details) ; Contact & Type of Event: Maurício Manhães(LI) , Service Design Speaker Series (SD_SS)
Apr08: Are design methods rigorous enough for academic research? (recording) (details) ; Contact & Type of Event: Payal Vaidya(LI) , Service Design Speaker Series (SD_SS)
Mar18: Designing for the future of empathy in healthcare (details) ; Contact & Type of Event: Martina Caichttps://www.linkedin.com/in/martina-caic/(LI) , Service Design Speaker Series (SD_SS)
Mar11: The highs and lows of introducing Service Design in a Utility Organisation (recording) ; Contact & Type of Event: Stefan Holmlid(LI) , Service Design Speaker Series (SD_SS)
Mar04: Designing Services for the Future of Utility Service Ecosystem (recording) (details) ; Contact & Type of Event: Lia Patricio(LI) , Service Design Speaker Series (SD_SS)
Feb26: Radical Cross Collaboration with Design Thinking and Play (recording) (details) ; Contact & Type of Event: Asli Ors(LI) , Service Design Speaker Series (SD_SS)
Feb19: Developing design capabilities in organizations: Diluting or condensing design innovation skills (recording) (details) ; Contact & Type of Event: Daniela Sangiorgi(LI) , Service Design Speaker Series (SD_SS)
Feb12: Horrors and heroes of building design capabilities in organizations: an industry experience (recording) (details) ; Contact & Type of Event: Marzia Arico(LI) , Service Design Speaker Series (SD_SS)
Feb05: How Service Design does(n’t) work (recording) (details) ; Contact & Type of Event: Stefan Holmlid(LI) , Service Design Speaker Series (SD_SS)
Jan22: Service Design and Innovation. An introduction (details) ; Contact & Type of Event: Daniela Sangiorgi(LI) , Service Design Speaker Series (SD_SS)
2019
Dec10: An Industry Perspective on STEM Education for the Future (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , NSF Sponsored Workshop
Oct31: On the need of an Ethical AI Due Diligence (details) ; Contact & Type of Event: Roberto Zicario(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Oct24: Sports Summary Highlight Videos using AI (details) ; Contact & Type of Event: Stephen Hammer(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Oct10: Standardizing deep learning model deployment with the Model Asset Exchange (details) ; Contact & Type of Event: Nick Pentreath(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Oct03: The First Major Release of Adversarial Robustness 360 Toolbox (ART) v1.0 – A Milestone in AI Security (details) ; Contact & Type of Event: Beat Buesser(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep19: Similarity Preserving Representation Learning for Time Series Clustering (details) ; Contact & Type of Event: Lingfei Wu(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep19: Set-to-Set Hashing with Applications in Visual Recognition (details) ; Contact & Type of Event: I-Hong Jhuo(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep12: Trends and Themes at 28th International Joint Conference on Artificial Intelligence IJCAI-19 (details) ; Contact & Type of Event: Sarit Kraus(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep05: AI Explainability 360 (details) ; Contact & Type of Event: Vijay Arya(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jul25: Dialogue Mapping with IBIS for More Productive Meetings (details) ; Contact & Type of Event: Paul Fernhout(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jul16: Future of Work: How HR can drive Innovation in the Age of Augmented Intelligence (AI) (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
May02: ONNX (Open Neural Network Exchange): current status and beyond (details) ; Contact & Type of Event: Harry Kim(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Apr25: Event memory for explainable autonomy (details) ; Contact & Type of Event: David Menager(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
2018
Dec13: Teaching Data Science (recording) ; Contact & Type of Event: Mine Çetinkaya-Runde(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Dec10: How Bots fit in the AR/VR Space (recording) ; Contact & Type of Event: Anamita Guha(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Nov15: Artificial Intelligence for Chemical Reaction Predictions: IBM RXN for Chemistry (recording) ; Contact & Type of Event: Theophile Gaufin(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Nov08: Community Data License Agreement (CDLA) (recording) ; Contact & Type of Event: Chris O’Neill(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Nov01: Helping Workers Help Themselves: Thinking in 4T for AI Applications (recording) ; Contact & Type of Event: Terri Griffith(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep27: Future of Jobs In The Age of Augmented Intelligence (AI) (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Sep20: AI Fairness 360 (recording) ; Contact & Type of Event: Kush Varshney(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep13: Engineered AI Still Matters for Question Answering (details) ; Contact & Type of Event: William Murdock(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Sep06: Learning to Find Good Correspondences (recording) ; Contact & Type of Event: Eduard Trulls(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Aug30: Machine Learning in a Snap (recording) ; Contact & Type of Event: Thomas Parnell(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Aug23: Requirements for an Enterprise AI Benchmark (recording) ; Contact & Type of Event: Cedric Bourrasset(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Aug16: From neurons to roads – detection of curvilinear structures in images (details) ; Contact & Type of Event: Agata Mosinska(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Aug13: The Second Annual T-Academy: Ramping for Campus T-Vitality and T-Success (details) ; Contact & Type of Event: Phil Gardner(LI) , Conference – T Summit
Aug09: Correcting Person Names for Automatic speech recognition (ASR) vendor-agnostic voice assistants (details) ; Contact & Type of Event: Vijay Ramakrishnan(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Aug03: Empowering Teaching and Learning Using AI (details) ; Contact & Type of Event: Lewis Johnson(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jul25: The digital worker and technological implications : The critical role of “meta” in digital services innovation and employment (details) ; Contact & Type of Event: Stephen Heffner(LI) , Digital Transformatin Webinar
Jul19: Apache Crail (incubating) – Accelerating workloads with a high-performance distributed ephemeral data store (details) ; Contact & Type of Event: Jonas Pfefferle(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jul11: Edu4Inno: A service system for generating new services and corresponding business models (details) ; Contact & Type of Event: Christoph Peters(LI) , Digital Transformatin Webinar
Jul05: Cognitive-assisted interactive labeling (details) ; Contact & Type of Event: Francois Luus(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jun21: AI and future of Jobs (details) ; Contact & Type of Event: Yassi Moghaddam(LI) , Cognitive Systems Institute Group (CSIG) Speaker Series
Jun20: Teaching “Innovation” to Undergraduates (details) ; Contact & Type of Event: Tony Morgan(LI) , Digital Transformatin Webinar
2017
Nov13: Future of Work in The Digital Age (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Jun21: An Approach to Internet-Scale Contextualisation for Developing Efficient Internet of Things Applications (details) ; Contact & Type of Event: Ali Yavari(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr12: Discovering Malware with Time Series Shapelets (details) ; Contact & Type of Event: Om Prasad Patri(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar29: Human-Technology Frontiers and Smarter Service System (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , NSF Sponsored Workshop
Feb22: Shaping the Boundaries of a Service Ecosystem: The Case of Udacity (info) ; Contact & Type of Event: Hannes Rothe(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb15: Length of Stay Outlier Management via Mathematical Modelling and Cluster Analysis (details) ; Contact & Type of Event: Daniel Gartner(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb08: It is time to upgrade the Economy (recording) (info) ; Contact & Type of Event: Kartik Gada(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb01: New online course on Innovation Management (recording) ; Contact & Type of Event: Tony Morgan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan25: Data + Service (details) ; Contact & Type of Event: Christoph Heitz(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan18: Integrating Human Factors Into Incident Command (details) ; Contact & Type of Event: Eric McNulty(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
2016
Dec14: Leading from the Edge of Disruption (details) ; Contact & Type of Event: Jyoti Sarin(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Dec07: Learning And Leading // The Foundations Of Successful Transformation (details) ; Contact & Type of Event: Graham Cook(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov16: Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight (info) ; Contact & Type of Event: Thomas A. Stewart(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct19: Global Marketplaces (details) ; Contact & Type of Event: Lasse Mitronen(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep14: Merrimack College Advanced Analytics Program Case Study (details) ; Contact & Type of Event: Donna Ritchie(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug31: Services and Digital Disruption (details) ; Contact & Type of Event: Charlotte Andersdotter(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug17: Service Value Creation (details) ; Contact & Type of Event: Gautam Mahajan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug10: Fullbridge (details) ; Contact & Type of Event: Krysta Sadowski(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug03: A whole systems approach to intrapreneurship (recording) (details) ; Contact & Type of Event: Craig Wirkus(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul27: Decison quality (recording) (details) ; Contact & Type of Event: Carl Spetzler(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul20: Service dominant architecture (details) ; Contact & Type of Event: Prof. Dr. Markus Warg(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul13: Design Museum Foundation (recording) (details) ; Contact & Type of Event: Sam Aquillano(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul06: Collaborative Innovation Between Clients and Service Providers (recording) ; Contact & Type of Event: Tony Morgan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun29: T-Shaped Professionals in Europe: Today and in 2020 – There is a Job to Do! (recording) (details) ; Contact & Type of Event: Werner B. Korte(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun08: Creating a Future : A case for virtual collaboration (recording) (details) ; Contact & Type of Event: Gene Bellinger(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun01: Knack. Find your talent. (recording) (details) ; Contact & Type of Event: Guy Halfteck(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May18: The World’s Fastest Human Translation Platform. (recording) (details) ; Contact & Type of Event: Evren Ay(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May11: human hourishing (recording) (details) ; Contact & Type of Event: Paul M. Brooks(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May04: Health Care Services in the US (recording) (details) ; Contact & Type of Event: Ramesh Jakka(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr27: Hong Kong Cosmetics Industry: Insights from Customer Quality Survey (recording) (details) ; Contact & Type of Event: David Chung(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr13: Design Thinking Network (recording) (details) ; Contact & Type of Event: Niels Feldmann(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr06: Service Systems teaching program, Fundamentals of Service Systems (recording) (details) ; Contact & Type of Event: Gerhard Satzger(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar30: Latino entrepreneurship (recording) (details) ; Contact & Type of Event: Remy Arteaga(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar16: Nw Skills Needed Now (recording) (details) ; Contact & Type of Event: Arnold Beekes(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar10: Economist 2016 (details) ; Contact & Type of Event: Jim Spohrer(LI) , Economist – Innovation Forum
Mar09: Service Science at Masaryk University (recording) (details) ; Contact & Type of Event: Leonard Walletzký(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar02: Service Economics (recording) (details) ; Contact & Type of Event: Moira Scerri(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb24: EIT Digital: Silicon Valley Hub (recording) (details) ; Contact & Type of Event: Marko Turpeinen(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb17: TentativeService Innovation: Augmenting the Potential to Act (recording) (details) ; Contact & Type of Event: Mauricio Manhaes(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb16: The future of jobs in a disruptive world (recording) (details) ; Contact & Type of Event: PK Agarwal(LI) , Innovation Roundtable
Feb10: Pipelines and Pathways into the Information Professions (recording) (details) ; Contact & Type of Event: Mike Depew(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb03: Effectiveness Mapping (recording) (details) ; Contact & Type of Event: Valorie Valencia(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan27: Integrated operational perspective on service and service systems (recording) (details) ; Contact & Type of Event: Steven Alter(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan13: Discovery paths:Exploring emergence and it evolutionary design in M&A (recording) (details) ; Contact & Type of Event: Xavier Busquets Carretero(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan05: HICSS 2016 (details) ; Contact & Type of Event: Tung Bui(LI) , Conference – HICSS
2015
Dec15: Enhancing Team Science (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Dec09: Bridging the Gap to the Future (recording) (details) ; Contact & Type of Event: Kim Crider(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov11: Moving the high tech industry forward toward service science competency: a case study of the abc association (recording) (details) ; Contact & Type of Event: Dawn M. Rennick(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov11: Privacy and Security Implication of IoT (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
Nov04: Using Bill of Services(BOS) to Achieve Effective Service Delivery (recording) (details) ; Contact & Type of Event: Avidan Rubin(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct21: Introduction to Coursolve (recording) (details) ; Contact & Type of Event: Nabeel Gillani(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct15: The Simple Truth About Pricing – It’s the Customer Stupid (details) ; Contact & Type of Event: Doug Morse(LI) , Service Economics Community of Interest (SE COI)
Oct14: Dick’s work on FairPay is very interesting and relevant to the evolution of win-win value propositions in the digital era (recording) (details) ; Contact & Type of Event: Dick Reisman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct14: Fair Pay: Adaptive Win-Win (recording) (details) ; Contact & Type of Event: Richard Reisman(LI) , Service Economics Community of Interest (SE COI)
Oct14: Smarter Cities (recording) ; Contact & Type of Event: Gordon Feller(LI) , Innovation Roundtable
Oct13: Service Science Projects (details) ; Contact & Type of Event: Steve Kwan(LI) , Service Economics Community of Interest (SE COI)
Oct12: Introduction to Service Economics Community-of-Introducing (details) ; Contact & Type of Event: Doug Morse(LI) , Service Economics Community of Interest (SE COI)
Oct07: The Leading Authority on Innovation Management. A Framework to manage Innovation (recording) (details) ; Contact & Type of Event: Paul Mugge(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep16: The Leading Authority on Innovation Management. A Framework to manage Innovation (recording) (details) ; Contact & Type of Event: Michelle Grainger(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep09: Using Automation to Improve Software Services (recording) (details) ; Contact & Type of Event: Stephen F. Heffner(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep02: The International Society of Service Innovation Professionals – Worldwide Executive – Creating Business Value, High Energy Innovator (recording) (details) ; Contact & Type of Event: Ben Amaba(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug26: Data-Drive Innovation in Healthcare Services (recording) (details) ; Contact & Type of Event: Ravi S. Behara(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug19: Service Design and Design Research (recording) (details) ; Contact & Type of Event: Christina Öhman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug12: Innovating in a Service-Driven Economy & The Service Innovation Triangle (recording) (details) ; Contact & Type of Event: Stephen Ezell(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug05: Experiences with Student Integration in Industrial Crowd Innovation Projects (recording) (details) ; Contact & Type of Event: Gerhard Gudergan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul29: Service Innovation Triangle (recording) ; Contact & Type of Event: Peder Inge Furseth(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul22: Service Innovation for our Interconnected World (recording) (details) ; Contact & Type of Event: Timothy Chou(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul09: Frontiers 2015 (details) ; Contact & Type of Event: Jim Spohrer(LI) , Conference – 24th Frontiers in Service 2015
Jul08: Sustainment Dominated System (SDS) Life Cycle Affordability (recording) (details) ; Contact & Type of Event: Wesley Randall(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul07: ICServ 2015 (details) ; Contact & Type of Event: Yuriko Sawanani(LI) , Conference – ICServ
Jun24: Trends in IT Service Management (recording) (details) ; Contact & Type of Event: Jerry Luftman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun17: Innovation in a consumer society The Service Innovation Triangle (recording) (details) ; Contact & Type of Event: Peder Inge Furseth(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun10: Learning to Curate Quality Learning (recording) (details) ; Contact & Type of Event: Ted M. Kahn(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun03: Prior comment Service innovation the things that matter (details) ; Contact & Type of Event: Jan Visser(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun02: Data Science Meets Customer Experience (details) (info) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Discovery Summit
May27: 21st Century Skills” and visiting scholar, Harvard GSE; (details) ; Contact & Type of Event: Charles Fadel(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May20: Agile Part 2 (recording) ; Contact & Type of Event: Dan Greening(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May13: Agile Part 1 (recording) ; Contact & Type of Event: Dan Greening(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May06: Sustainability through Service (recording) (details) ; Contact & Type of Event: Adi Wolfson(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr29: Shopping Maul as Platform (recording) ; Contact & Type of Event: Anssi Smedlund(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr15: Mondragon Team Academy. Brief Introduction (recording) (details) ; Contact & Type of Event: Ander Izquierdo Ferran(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr08: INNOVATION IMPACT (recording) (details) ; Contact & Type of Event: Ryan Musarra(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr01: Trading Zones and Interactional Expertise and Integration – Interactional Expertise vs T-shape (details) ; Contact & Type of Event: Michael E. Gorman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar25: An Introduction to Systems Thinking for Tackling Wicked Problems (details) ; Contact & Type of Event: Gerald Midgley(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar18: IT Trends & Service Management (details) ; Contact & Type of Event: Jerry Luftman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar04: DebateGraph – Collaborative Wisdom in Action (details) ; Contact & Type of Event: David Price(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb11: European Service Innovation Centre Conference. Observations (details) ; Contact & Type of Event: Juha Hulkkonen(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb04: Overview of NIST SCO Standards Training Activities (details) ; Contact & Type of Event: Erik Puskar(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan21: Football Business Geared Towards Service Science (details) ; Contact & Type of Event: Diego Borras Moreno(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan07: Cliffs of Dissatisfaction: The Effect of Introducing Technology-Based Innovations on Service Employees & Customers (details) ; Contact & Type of Event: Kristal Ray(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
2014
Dec17: The Service Economy (details) ; Contact & Type of Event: Doug Morse(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Dec10: Skills Development in IBM’s Supply Chain (details) ; Contact & Type of Event: Paul Burt(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Dec03: Towards Cognitive BPMas a Platform for Smart Process Support over Unstructured Big Data (details) ; Contact & Type of Event: Hamid R. Motahari-Nezhad(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov19: In Process Data Valuation International Society of Service Professionals (details) ; Contact & Type of Event: Franz Dill(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov12: Partnerships for Innovation: Building Innovation Capacity PFI:BIC “Smart” Service Systems (details) ; Contact & Type of Event: Alexandra Medina-Borja(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov06: CSL 2014 (details) ; Contact & Type of Event: Mary Jo Bitner(LI) , Conference – Center for Service Leadershop
Nov05: ISPIM: Connecting Innovation Professionals (details) ; Contact & Type of Event: Iain Bitran(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct29: Engaging Gen-Y Customers: The Fusion of Innovation and Technology (details) ; Contact & Type of Event: Jay Kandampully(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct22: Industrial Engineering and the Institute of Industrial Engineers (details) ; Contact & Type of Event: Don Greene(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct09: Innovating Your Business Model for Service Success (details) ; Contact & Type of Event: Andy Neely(LI) , Evangelist Webinars: Frontiers in Service Innovation
Oct08: Seeing the ‘Wood from the Trees’ in Service Transformation (details) ; Contact & Type of Event: Nick Frank(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct02: If Education & Higer Ed applied the same model to student engagement thet Salesforce has with CRM, antiquated pedagogy would disappear (details) ; Contact & Type of Event: Conor Cusack(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct01: Creating a Nike-like System for Service Learning (details) ; Contact & Type of Event: Conor Cusack(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep30: NCET 2014 (details) ; Contact & Type of Event: Claudia Fan Munce(LI) , Conference – NCET
Sep17: Service Excellence: ISSIP Innovation SIG (details) ; Contact & Type of Event: Greg Oxton(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep10: Towards an Improvement: Community Platform for Service Innovation (details) ; Contact & Type of Event: Jack Park(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep03: Discovery Paths: Exploring Design in M&A (recording) (details) ; Contact & Type of Event: Javier Busquets Carretero(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep03: Developing Data Analytics Skills in Japan: Status and Challenge (details) ; Contact & Type of Event: Hiroshi Maruyama(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug27: Service: Word & Term (details) ; Contact & Type of Event: Paul Huppertz(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug14: Nick Frank interviews Dave Gordon of Rolls Royce about Service Innovation (recording) ; Contact & Type of Event: Nick Frank(LI) , Evangelist Webinars: Frontiers in Service Innovation
Aug13: Memory Science – Performance Improvement Examples (PIEs) (details) ; Contact & Type of Event: Matt Johnner(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug06: Innovations in Teaching Service Management (details) ; Contact & Type of Event: Mark Davis(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul23: Designing and Developing Intentional Service Systems (details) ; Contact & Type of Event: Lessard Lysanne(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul09: Two Programs from the Innovation Capitol of the World: Innovation Team Education (details) ; Contact & Type of Event: Neil Sheridan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun17: On Service Systems: A Systems Approach (details) ; Contact & Type of Event: Manuel Mora(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May28: Big Dat” and Business Analytics: Key Requirements for High Business Value Realization (details) ; Contact & Type of Event: Samuel Fosso Wamba(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May21: Aalto Service Factory Real-time Economy thematic group (details) ; Contact & Type of Event: Esko Penttinen(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May14: Training Future and Current Executives in the Application of Service Thinking: An Evolution (details) ; Contact & Type of Event: Hunter Hastings(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr30: Teaching Holistic Service Design (details) ; Contact & Type of Event: Alan Hartman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr23: Three Laws of Service Science (details) ; Contact & Type of Event: Alessio Giuiusa(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr16: Work System Perspective Service, Service Systems, IT Services, and Service Science (details) ; Contact & Type of Event: Steven Alter(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr09: ServDes 2014 (details) ; Contact & Type of Event: Daniela Sangiorgi(LI) , Conference – ServDes
Apr02: Industry Futures. Presentation to ISSIP Education and Service SIG (details) ; Contact & Type of Event: Lisa Qing(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar24: CCSS 2014 (details) ; Contact & Type of Event: Paul Maglio(LI) , Conference – California Center for Service Science
Mar12: Service Research in Ruxembourg: a focus on Service System Gervanance and Enterprise Architecture (details) ; Contact & Type of Event: Eric Dubois(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar05: @ctive Life: Social Engagement of Senior citizen using Social Media through Smart TV (details) ; Contact & Type of Event: Arianit Kurti(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb26: The SCMILE Services Framework: a Scalable Framework for Modeling Exchange Networks (details) ; Contact & Type of Event: Hossein Seif Zadeh(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan29: Social-Ecological Innovation in the context of Sustainable Enterprise Excellence, Resilience & Robustness (details) ; Contact & Type of Event: Rick Edgeman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan22: Assessing Customer Value-in-Use of Products and Services (details) ; Contact & Type of Event: Veronica Martinez(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan08: Patrick Consorti for ISSIP (details) ; Contact & Type of Event: Patrick Consorti(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
2013
Dec18: IBM Pathfinder Mentoring Program with NC State University (details) ; Contact & Type of Event: Linda Brown(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Dec04: Service System Engineering: A Computer Science Perspective (details) ; Contact & Type of Event: Jorge Cardoso(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov27: Multidisciplinary modeling of complex networks, CASE: service networks in healthcare (recording) (details) ; Contact & Type of Event: Jean-Peter Ylen(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 1 – Automation Trends and Future Jobs (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 2 – Service Research and Service Science (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 3 – Service Dominant World (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 4 – T-shaped Innovators (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 5 – The Role of Universities (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 6 – Advice to Students (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 7 – Advice for Professionals (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov24: Yassi Moghaddam Interviews Jim Spohrer Part 8 – The role of professional association (recording) ; Contact & Type of Event: Yassi_Moghaddam(LI) , Evangelist Webinars: Frontiers in Service Innovation
Nov20: The Service Innovation Course at Portland State University (details) ; Contact & Type of Event: Robert Harmon(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov13: Secure Benchmarking (details) ; Contact & Type of Event: Sim Cheng Hwee(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov06: Vail Euope 2013 (details) ; Contact & Type of Event: Yassi Moghaddam(LI) , Conference – Vail Europe
Oct23: Teaching Service Science at Zurich University of Applied Sciences (details) ; Contact & Type of Event: Christoph Heitz(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct09: Cities of the Future: Where The internet of Everything is Connecting to the unconnected (details) ; Contact & Type of Event: Gordon Feller(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct02: Design for Service at Linkoping University (details) ; Contact & Type of Event: Stefan Holmlid(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Sep25: Big Data and Massive Analytics from the perspective of service innovation (details) ; Contact & Type of Event: Cheng Hsu(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug28: A Service Science Context in Education Driven by Disruptive Innovation and the Internet of Things (details) ; Contact & Type of Event: Andrzej Rucinski(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug28: Internationalization of services at Japanese manufacturing industry (details) ; Contact & Type of Event: Mohammad Manzur Murshed Kaji(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug21: Service Innovation for the Digital World (details) ; Contact & Type of Event: Eng Chew(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug21: MyT-Me, How T-shaped Am I? – Part II (details) ; Contact & Type of Event: Louis Freund(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Aug07: MyT-Me How T-Shaped Am I? – T-Stem categories and nodes T-Stem categories and nodes – MyT-Me, How T-shaped Am I? (details) ; Contact & Type of Event: Louis Freund(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul31: Services Innovations for Cities (details) ; Contact & Type of Event: Amip Shah(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul24: IBM Professional Certification Overview (details) ; Contact & Type of Event: Chuck Cooper(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul24: Services-related research at the University of Sydney (details) ; Contact & Type of Event: Joseph Davis(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul10: Smarter Cities (details) ; Contact & Type of Event: Rick Robinson(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jul03: Contemplation about my own experience with a Massive Open Online Course (details) ; Contact & Type of Event: Christian Eggenbeger-Wang(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun26: Procurement Service Science (details) ; Contact & Type of Event: Brian Hagaman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun19: Technology Management Strategies for Successfully Innovating in the Point of Sale (details) ; Contact & Type of Event: Eleonora Pantano(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jun12: Membership Intro Presentation (details) ; Contact & Type of Event: Davor Meersman(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
May22: ISSIP Introduction (details) ; Contact & Type of Event: Khaled Mabrouk(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr24: Knowledge Oriented Collaboration for Service Science (details) ; Contact & Type of Event: Monica Dragoicea(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr10: Service Science Programs at the University politehnica of Bucharest (details) ; Contact & Type of Event: Theodor Borangju(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Apr09: Musings on Metrics for Service System (details) ; Contact & Type of Event: Scott Gerald(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar20: The ‘People-Powered’ Service Innovation System (details) ; Contact & Type of Event: Arnold Beekes(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Mar05: SSME at ACC; The beginning (details) ; Contact & Type of Event: Moises Cases(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb27: An MBA course on Service Innovation (details) ; Contact & Type of Event: Stephen Kwan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Feb13: Teaching Service Science in the ischool at the University of Toronto (details) ; Contact & Type of Event: Kelly Lyons(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Jan23: A Student’s Perspective on Service Science (details) ; Contact & Type of Event: Roland Padilla(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
2012
Dec19: Proposed Guidelines for Evaluating a Service Science Master’s Program (details) ; Contact & Type of Event: Wendy Murphy(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov28: Creating Service Systems by Design (details) ; Contact & Type of Event: J Pedro Mendes(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Nov14: Introduction to ISSIP Special Interest Group (SIG) for Education and Research (details) ; Contact & Type of Event: Haluk Demirkan(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)
Oct31: Service Systems Engineering at San Jose State University (SJSU) Industrial and Systems Engineering (ISE) Department (details) ; Contact & Type of Event: Lou Freund(LI) , Service Innovation Weekly Speaker Series – Education and Research Special Interest Group (E&RS SIG)