The final Wednesday of ย the month of January and June are always reserved for the twice annual ISSIP Presidents' Progress Update with Board of Directors: Everyone Welcome! update zoom meeting. ย All ISSIP participants are welcome to join in, and Board members provide their perspectives and priorities at the end of the one hour online meeting.…
The Frontiers in Service Conference is the worldโs leading annual event for service research. In 2026, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2, bringing together top scholars and thought leaders to explore the future of service. Frontiers in Service -…
On Wednesday July 8th, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants. ย Everyone is welcome to share their give-get-grow professional development plans, whether its to give as a volunteer service role, get new skills or…
The second Wednesday of the Month at 9am PT "3. MyTShape Series" also known as "T-Shape Development - ISSIP Speaker Series" (register) Co-Chairs: Lou Freund and Jim Spohrer Designed as a forum for the global T-shaped research and publishing community for sharing their activities, and learning about the MyTShape.com platform in the process. Each event…
ISSIP Live! is where service science comes alive. Creator & Host: Kevin Clark Sponsor Content Evolution / Platform UX Every month, the International Society of Service Innovation Professionals, or ISSIP as it is known, brings together leading practitioners, authors, innovators, and thought leaders for a live, interactive conversation focused on service science and the future…
The Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conferenceย on Applied Human Factors and Ergonomics (AHFE) as an Affiliated Conference. IIf there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for…
ISSIP Live! is where service science comes alive. Kevin Clark interview Markus Warg, author of theย ๐๐ง๐๐ฃ๐จ๐ก๐๐ฉ๐๐ค๐ฃ๐๐ก ๐๐๐ง๐ซ๐๐๐ ๐๐๐จ๐๐๐ง๐๐ ๐๐ฃ๐ ๐ฟ๐๐จ๐๐๐ฃ ๐๐๐ฉ๐๐ค๐๐ค๐ก๐ค๐๐ฎ (๐๐๐๐ฟ๐) To be presented at HSSE in Turkey THIS MONTH. ย HSSE CONF July 20-24. ย Co-authors include ISSIP board members Jim Spohrer and Jens Neuheรผttler. As with all ISSIP Live! Singleย hour sessions, the first half…
The second Wednesday of the Month at 9am PT "3. MyTShape Series" also known as "T-Shape Development - ISSIP Speaker Series" (register) Series Topic and Hosts On 2nd Wednesday of each month, all those interested inย T-Shaped Developmentย are invited to this series of interviews, talks, and panels. Jim Spohrer and Lou Freund are co-hosts. ย The kick-off…
August 19, 2026 Paresh Thakare Agentic AI and Organisational Design: A service design perspective Time: 17:30 London, 9:30am PT/12:30pm ET UA, 18:30 CET, +1Day 4:30 Asia Singapore What is your definition of AI-as-a-Service? How can we understand this concept from a value co-creation perspective? How AI practitioners see this and how this concept may manifest…
The second Wednesday of the Month at 9am PT "3. MyTShape Series" also known as "T-Shape Development - ISSIP Speaker Series" (register) Series Topic and Hosts On 2nd Wednesday of each month, all those interested inย T-Shaped Developmentย are invited to this series of interviews, talks, and panels. Jim Spohrer and Lou Freund are co-hosts. ย The kick-off…
On Wednesday October 14th, new ISSIP participants are invited to join a zoom meetings to introduce themselves to each others. All ISSIP participants are also welcome to join to meet new participants. ย Everyone is welcome to share their give-get-grow professional development plans, whether its to give as a volunteer service role, get new skills or…
Topic: Perspective on Responsible AI and the Future of Work and Skills. When: Wednesday, October 21, 2026 Start Time: 7:30am PT, 9:30am CT, 10:30am ET, ย 16:30 CET, 22:30 Singapore Speakers, panelists, discussants, etc Welcome Christine Ouyang Event Chair ISSIP Vice President 1st Hour Perspective on Responsible AI and the Future of Work and Skills Parminder…