A Message From The President!
Dear ISSIP Members: I am delighted and honored to serve as the first President of ISSIP. I have always been fascinated with the modern science of services. Serving as president has given me a newfound appreciation for the many activities…
Call for Participation in the Cloud Mobility SIG
The Mission of the Cloud Mobility SIG within ISSIP is to enhance end user service experience by employing innovative techniques in cloud and mobile computing. The use of cloud for smart phones and tablets is gaining so much momentum for…
About This Newsletter
Welcome to the very first issue of the International Society of Service Innovation Professionals (ISSIP) monthly Newsletter! This is one of the main mediums where we will share highlights of society’s happenings including SIGs, Chapters, Ambassadors program, members’ featured articles,…
Call for Participation in the Education & Research SIG
The goal of Education & Research SIG is to provide an international forum in which interdisciplinary professionals, researchers and educators in service science and innovation can discuss, develop and promote theory-, policy- and practice-related issues and opportunities, can exchange ideas,…
ISSIP’s Definition of "Service"
What do we mean by service? By Ralph Badinelli, PhD, professor in the Department of Business Information Technology of the Pamplin College of Business of Virginia Tech The service sector is by far the dominant part of the economy in the…
The Well-Read Service Scientist
Here is a list of over three hundred references that the well-read service scientist should be aware of, according to Jim Spohrer, Director of IBM Global University Programs, co-Founder the Service Research area of IBM Research, co-Founder ISSIP. Let us…
From The 4th Annual International Conference on Exploring Service Science (IESS)
The 4th Annual International Conference on Exploring Service Science (IESS) was held earlier this month in Porto, Portugal. Jim Spohrer, Director, IBM University Programs World-Wide (IBM UP), and co-Founder and Board of Directors member of ISSIP, was the keynote speaker…
Call for Participation in the User Experience SIG
The newly formed ISSIP User Experience Special Interest Group (UE-SIG) is focused on the application and research of user-centered design principles to Services Science and Service Innovation and the sharing and dissemination of this work within our discipline. The UE-SIG…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.