Gaining Competitive Advantage in The Era of Computing Ginni Rometty, IBM CEO Embedding Innovation in Service: a Human-Centered Framework Mauricio Manhães, first published on Service Desing Networks Systems Engineering Applications Amit J. Lopes, Ricardo Pineda, Research Institute for Manufacturing and Engineering…
Call for Nominations Chief Web Designer, ISSIP Nomination Deadline: March 31,2013 Duration: By Review Consistent with ISSIP Bylaws, and Policies, the ISSIP Search Committee is conducting a search for the next Chief Web Designer. All members of…
Call for Nominations Newsletter Editor, ISSIP Nomination Deadline: March 31, 2013 Duration: 1 year Consistent with ISSIP Bylaws, and Policies, we are conducting a search for the next Editor of ISSIP Monthly Newsletter. ISSIP President Ammar Rayes has…
[youtube]http://www.youtube.com/watch?v=27qZPDG0Bp8[/youtube]
Dear ISSIP Members: I am delighted and honored to serve as the first President of ISSIP. I have always been fascinated with the modern science of services. Serving as president has given me a newfound appreciation for the many activities…
The newly formed ISSIP User Experience Special Interest Group (UE-SIG) is focused on the application and research of user-centered design principles to Services Science and Service Innovation and the sharing and dissemination of this work within our discipline. The UE-SIG…
The Service Futures SIG (SF-SIG) within ISSIP is focused on enabling members to understand and internalize the diverse changes taking place to services. Service related efforts are an ever increasing segment of business. The pressure to reduce latency and generate actions in…
Professor Ng's Talk at IBM Almaden - Research Insights from Aerospace/Defense outcome-base contracts Professor Ng spoke about how Outcome-Based Contract Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), spoke at IBM Almaden Research last…
Next week, Professor Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), will be giving two talks at IBM Almaden Research that may be of interest to you. For more background and how to…
Happy 2013 to all of our Members! We wish you all a great year ahead and look forward to co-creating with and for you more professional development, research, education, practice, and policy related service innovation opportunities in the coming year.…