Professor Ng’s Talk at IBM Almaden – Research Insights from Aerospace/Defense outcome-base contracts Professor Ng spoke about how Outcome-Based Contract Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), spoke at IBM Almaden Research last month about her group’s research findings on outcome-based contract, an area she has frequently written … Read more
Next week, Professor Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), will be giving two talks at IBM Almaden Research that may be of interest to you. For more background and how to attend or listen in, please check the Service Science blog. Here is the abstaract for … Read more
Happy 2013 to all of our Members! We wish you all a great year ahead and look forward to co-creating with and for you more professional development, research, education, practice, and policy related service innovation opportunities in the coming year. To that end, we are off to a great start. We begin 2013 with … Read more
