Here is a list of over three hundred references that the well-read service scientist should be aware of, according to Jim Spohrer, Director of IBM Global University Programs, co-Founder the Service Research area of IBM Research, co-Founder ISSIP. Let us know by leaving a comment if you know of others.
The 4th Annual International Conference on Exploring Service Science (IESS) was held earlier this month in Porto, Portugal. Jim Spohrer, Director, IBM University Programs World-Wide (IBM UP), and co-Founder and Board of Directors member of ISSIP, was the keynote speaker on the first day of conference. You may find the full presentation package on Service Science: … Read more
The newly formed ISSIP User Experience Special Interest Group (UE-SIG) is focused on the application and research of user-centered design principles to Services Science and Service Innovation and the sharing and dissemination of this work within our discipline. The UE-SIG is composed of global members from industry (large and small) and academia and we are … Read more
The Service Futures SIG (SF-SIG) within ISSIP is focused on enabling members to understand and internalize the diverse changes taking place to services. Service related efforts are an ever increasing segment of business. The pressure to reduce latency and generate actions in a more timely fashion is increasingly driven by the desire to improve quality and business … Read more
Happy 2013 to all of our Members! We wish you all a great year ahead and look forward to co-creating with and for you more professional development, research, education, practice, and policy related service innovation opportunities in the coming year. To that end, we are off to a great start. We begin 2013 with … Read more
