"Technology has no overall purpose on its own; its effects are driven by human choices and actions. History is filled with examples of its potential both to do good and to cause harm."* “Tech for good” is a term used to describe the use of technology to solve environmental, social and governance problems. It is…
"Technology has no overall purpose on its own; its effects are driven by human choices and actions. History is filled with examples of its potential both to do good and to cause harm."* “Tech for good” is a term used to describe the use of technology to solve environmental, social and governance problems. It is…
The event Healthcare Transformation recording and slides are now available on ISSIP YouTube and ISSIP Slideshare, respectively. Also please check out the interviews with Harvey Castro, MD and Paul Griffin PhD , which are also available on ISSIP YouTube, for more in depth discussion of the event series survey questions. Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the first in a…
The event Healthcare Transformation recording and slides are now available on ISSIP YouTube and ISSIP Slideshare, respectively. Also please check out the interviews with Harvey Castro, MD and Paul Griffin PhD , which are also available on ISSIP YouTube, for more in depth discussion of the event series survey questions. Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the first in a…
Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the second event in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here, all who register will receive a link to the recording, even if you cannot attend the online session live). How…
Recording: https://youtu.be/I_9CFlSv4FY Slides: https://www.slideshare.net/slideshow/20240918-myt-me-t-shaped-skills-in-ai-era-meeting-3-pptx/271884074 Login with LinkedIn to try the MyTShape platform now - free to ISSIP community participants. To explore T-shaped skills and T-scores for the AI era , please join ISSIP Fellow Lou Freund with Jim Spohrer, and Pavel Savva as they describe progress on the MyT-Me platform. Please include your email address below and submit…
Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the fourth in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here, all who register will receive a link to the recording, even if you cannot attend the online session live). How will we…
Co-hosts Jim Spohrer (ISSIP) Vittal Prabhu (Penn State University, Industrial & Manufacturing Engineering, Service Systems Engineering) Panelists Jeremy Van Puffelen Prism Logistics Interview Utpal Mangla Past President, ISSIP General Manager Industry EDGE Cloud; IBM Cloud Platform Linkedin Carlos Moreno 8th Avenue Food & Provisions Supply Chain Executive: Drive Customer Experience, Continuous Improvement & Business Growth…
On the 3rd Wednesday of Every Month in 2026, ISSIP leaders will be convening the ISSIP For-Fee Credentials and Curriculum Planning and Development - Cadence Meetings. All ISSIP participants are also welcome to join to discuss their favorite service innovation topics (tools & methods, etc.) The co-hosts are Haluk Demirkan, Andrea Biancini, and Jim Spohrer…
AI as a Service Series Chair - Cecilia Lee Next Event: May 20, 1pm PT – Jim Spohrer Interview – (register here) Upcoming event When: Wednesday, May 20th, 2026 Time: USA PT/ET 13:00/16:00, Europe CET 22:00 CET, Asia Singapore 7:00 Chair: Cecilia Lee (ISSIP Ambassador) Speaker(s): Jim Spohrer All those interested in "AI as a Service" are invited to…