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The International Society for Service Innovation Professionals
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Excellence in Service Innovation – How Professionals Deal with Opacity When Using AI for Medical Diagnosis

Award Type: Impact to Innovation Innovation: To Engage or Not to Engage with AI for Critical Judgments Summary: This study is the first in-depth, longitudinal investigation of how ML-based prediction tools are used for medical diagnosis decision making. AI tools may operate in similar ways technologically, but they are experienced in unique ways depending on…

Excellence in Service Innovation – How Professionals Deal with Opacity When Using AI for Medical Diagnosis

Award Type: Impact to Innovation Innovation: To Engage or Not to Engage with AI for Critical Judgments Summary: This study is the first in-depth, longitudinal investigation of how ML-based prediction tools are used for medical diagnosis decision making. AI tools may operate in similar ways technologically, but they are experienced in unique ways depending on…

Weekly Speaker Series – d.Tree Studio

Detroit Trees have much to teach us about respecting the wisdom of people, place and history. The shared focus and language around trees and urban lumber is what makes the d.Tree Studio unique.

Weekly Speaker Series – d.Tree Studio

Detroit Trees have much to teach us about respecting the wisdom of people, place and history. The shared focus and language around trees and urban lumber is what makes the d.Tree Studio unique.

ISSIP Excellence Award Distinguished Recognition – Sustainability Strategy to Action

Award Type: Distinguished Recognition Innovation: Help you turn your sustainability strategy into action With IBM LinuxONE Emperor 4 Summary: IBM LinuxONE Emperor 4 was designed, developed, and manufactured for end-to-end sustainability, all without compromising security, performance, or response time. Optimized to scale capacity up to 20 billion web transactions per day while reducing energy consumption…

ISSIP Excellence Award Distinguished Recognition – Sustainability Strategy to Action

Award Type: Distinguished Recognition Innovation: Help you turn your sustainability strategy into action With IBM LinuxONE Emperor 4 Summary: IBM LinuxONE Emperor 4 was designed, developed, and manufactured for end-to-end sustainability, all without compromising security, performance, or response time. Optimized to scale capacity up to 20 billion web transactions per day while reducing energy consumption…

ISSIP Innovation in Service Excellence – Overall Impact Award Winner Luna XIO

Arman Maghbouleh The Luna BLE-to-Cloud protocol: Because even blueberries, oxygen tanks, & engine parts deserve connectivity Presenter:  Arman Maghbouleh (LI) As a society, we value food safety, healthcare, and optimized supply chains. However the ability to consistently and cost-effectively monitor items like blueberries, oxygen tanks, and engine parts has proven challenging. While we've found ways to…

ISSIP Innovation in Service Excellence – Overall Impact Award Winner Luna XIO

Arman Maghbouleh The Luna BLE-to-Cloud protocol: Because even blueberries, oxygen tanks, & engine parts deserve connectivity Presenter:  Arman Maghbouleh (LI) As a society, we value food safety, healthcare, and optimized supply chains. However the ability to consistently and cost-effectively monitor items like blueberries, oxygen tanks, and engine parts has proven challenging. While we've found ways to…

Who are we?

ISSIP is a diverse global community advancing service innovation to benefit people, business and society. Membership is free for individuals. Our programs are funded by donor companies and institutions from industry, NGO, government and academia.

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