Call for Action: A new community of interest focused on service economic models, measures and impacts
Dear colleagues, ISSIP (International Society of Service Innovation Professionals, http://www.issip.org/) is creating a community of interest focused on service economic models, measures and impacts. The group will start with bi-monthly calls with guest speakers stimulating the conversation and helping to…
ISSIP Guidelines for Engagement
As our community grows and we interact with more fellow ISSIP members, our goal should always be value co-creation. I invite you to follow these guidelines for engagement that facilitate value-co-creation: (1) Politely Agree and Disagree: Remember the rule of improv:…
COURSE: INNOVATION MANAGEMENT: DIGITAL SERVICE INNOVATIONS FOR SMARTER CITIES
I like to share brief information about a new course that I developed and offered during summer of 2014 with IBM’s smarter planet solutions. The course is titled “MKTG 490 INNOVATION MANAGEMENT: DIGITAL SERVICE INNOVATIONS FOR SMARTER CITIES Please let…
Collaborative innovation by Haluk Demirkan, University of Washington-Tacoma, USA, Jim Spohrer, IBM, USA and Nicholas Donofrio, IBM, USA
A new contribution “collaborative innovation” by Haluk Demirkan, Jim Spohrer and Nicholas Donofrio to The Palgrave Encyclopedia Of Strategic Management Edited by Mie Augier and David J. Teece. http://www.palgraveconnect.com/esm/doifinder/10.1057/9781137294678.0103 http://www.palgraveconnect.com/esm/ Definition: Collaborative innovation is a dynamic capability of entities for…
Please Join us at the EMERGING FRONTIERS FOR SERVICE INNOVATION Symposium @ HICSS 2015, Jan 5th, Kauai, HI, US
You are invited to join us for the 1st EMERGING FRONTIERS FOR SERVICE INNOVATION SYMPOSIUM (sponsored by ISSIP, IBM, Cisco and HP) at the 48th Hawaii International Conference on System Sciences (HICSS) on January 5, 2015, Grand Hyatt, Kauai (http://media.wix.com/ugd/3070ac_13ed6e4bf2ea44c7b9c02a34dc0bcf45.pdf). HICSS…
New Look and feel for ISSIP.org
Hello ISSIP members, the new website is now available on line in beta version. Have a look at our website and let us know if something need to be edited. Bests Regards, the Service & Content design team
Nick Frank Interview – Rolls Royce Service Journey
In this interview, ISSIP member Nick Frank talks to Dave Gordon from Rolls Royce’s defence business’s on how Services are ‘Creating their future’. Although Rolls Royce is a leading global manufacturing business, many people do not realise that over 50%…
ISSIP member book discounts
ISSIP partner Business Expert Press is offering ISSIP members a discount on the below titles. Print price is $20.00 and E-book version price is $5.00. Click on your favorite book for more details. You will be taken to the BEP page where…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.