Upcoming Service Innovation Related Conferences and Events
The Conference Board Innovation Master Class, May 7th – 8th at the 3M Innovation Center, St. Paul MN. ISSIP will be represented at this event by Ammar Rayes, ISSIP President who will be speaking at the “Thought Leader…
Adaptive Case Management and Future of of Workflow Automation
Charlie Bess, HP Fellow, ISSIP VP, Chair Service Futures SIG, and BOD Member I was in a discussion with a researcher at the MIT Center for Digital Business a few weeks back. We were talking about automated workflow…
SIG FEATURED ARTICLE: Charlie Bess, Service Futures SIG
I was in a discussion with a researcher at the MIT Center for Digital Business a few weeks back. We were talking about automated workflow and tools that will shape services futures like adaptive case management. Case management in its…
Announcing The Appointment of ISSIP's Newsletter Editor
It is my pleasure to announce that Dr. Christoph Breidbach (PhD, Auckland), has accepted the position of ISSIP Newsletter Editor, effective immediately. Currently, Christoph is a Postdoctoral Scientist at the University of California, Merced. He previously worked for the Centre…
Call for Papers and Authors
The 47th Hawaii International Conference on System Sciences Professor Haluk Demirkan, Arizona State University (ASU), Center for Services Leadership, W. P. Carey School of Business Board of Directors Member, ISSIP Board of Director (BOD) Member, is serving as a co-chair of the…
Ambassadors Appointment April 2013
ISSIP Ambassadors link ISSIP to other professional associations and as such help represent ISSIP in professionals associations with service SIGs and/or service innovation related conferences, publications, or other activities. ISSIP Ambassadors can propose ISSIP sponsored Student Best Paper awards in…
A Unified Language for Service Description – A Brief Overview
Jorge Cardoso Karlsruhe Service Research Institute (KSRI), Karlsruhe Institute of Technology, Karlsruhe, Germany CISUC, Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal jorge.cardoso@kit.edu, jcardoso@dei.uc.pt The Linked Unified Service Description Language (Linked USDL or simply USDL was developed for describing business,…
Service Innovation Case Studies and Presentations from The Lumina Foundation, Center For American Progress Convening
"Trading Zone": Higher Education Performance, Jim Spohrer, Director IBM University Programs Observations on Service Science and NRC Report, Bill Massy, Professor Emeritus-Education & Business Administration, Stanford University Service Performance in Healthcare: Performance Measurements in Healthcare, Louis Freund, Professor and Director, Graduate Program in…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.