Ambassadors Appointment April 2013
ISSIP Ambassadors link ISSIP to other professional associations and as such help represent ISSIP in professionals associations with service SIGs and/or service innovation related conferences, publications, or other activities. ISSIP Ambassadors can propose ISSIP sponsored Student Best Paper awards in…
A Unified Language for Service Description – A Brief Overview
Jorge Cardoso Karlsruhe Service Research Institute (KSRI), Karlsruhe Institute of Technology, Karlsruhe, Germany CISUC, Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal jorge.cardoso@kit.edu, jcardoso@dei.uc.pt The Linked Unified Service Description Language (Linked USDL or simply USDL was developed for describing business,…
Service Innovation Case Studies and Presentations from The Lumina Foundation, Center For American Progress Convening
"Trading Zone": Higher Education Performance, Jim Spohrer, Director IBM University Programs Observations on Service Science and NRC Report, Bill Massy, Professor Emeritus-Education & Business Administration, Stanford University Service Performance in Healthcare: Performance Measurements in Healthcare, Louis Freund, Professor and Director, Graduate Program in…
The Lumina Foundation, Center For American Progress, and IBM Looking to Improve Higher Ed Through Service Innovation
On April 4-5, 2013, Lumina Foundation, Center for American Progress, and IBM convened forty participants including scholars, policymakers, and practitioners to start a conversation that looks at higher education through the service innovation (service science, service research and service-dominant logic…
CFP: HICSS – Analytics and Design-led Innovations & Management
(Apologies for Cross-Posting) Dear Colleagues, Hello! I am serving as a chair of the “Analytics and Design-led Innovations & Management” mini-track as part of the “Decision Analytics, Mobile Services and Service Science Track” of the upcoming 47th Hawaii International Conference…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.

