HSSE & AHFE Conference, Best Paper Finalists Announced!
AHFE HSSE 2024 in Nice, France announced the following finalists for best paper award. See additional presentation here. First Place From Generative AI to Generative Organizations: A Service Lens on Organizational Learning and Development Markus Warg (LI) (DC) Eric Schott (LI) (DC) Markus…
ISSIP VP Nicole Reineke Earns 100th Patent in 4 Years
Our congratulations to ISSIP 2024 Vice President Nicole Reineke on achieving her 100th US Patent in just four years. Says Nicole, “I am profoundly grateful to work at companies that cherish creativity and actively support patent filings. I’m equally thankful…
Service Innovation Futures: Tomorrow’s Technology, Today’s Strategy
by Jan-Simon Veicht Jan-Simon Veicht is a Lecturer at UC Berkeley's Sutardja Center for Entrepreneurship and Technology and a Design Fellow at the Jacobs Center for Design Innovation. He is also a Startup mentor at INNOVIT San Francisco, fostering human-centered…
ISSIP Members Prepare for HSSE & AHFE Conference this July!
ISSIP is proud to have members attending, participating and impacting the July Event. The 2024 Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conference on Applied Human Factors and Ergonomics (AHFE) as an…
ISSIP Launches Event Series on AI Impacts on Global Democracy
With much thanks to moderators Kazuyoshi Shimada and Christine Leitner, ISSIP last week launched its 2024 Event Series exploring the impacts of AI on Global Democracy. June 21 - Current State of Play (recording) (presentation) August 21 - Inclusion in…
ISSIP 2024 Event Series: AI Challenges to Global Democracy
ISSIP has more than 90 Ambassadors, each serving as liaison to an organization, initiative, conference or event with a purpose they support. ISSIP Ambassadors may propose and organize a topic for featured exploration within a monthly Series hosted by ISSIP.…
ISSIP Community Invited to Celebrate the Internet at 50 Years in Silicon Valley
ISSIP Ambassador to People Centered Internet, Kevin Clark, invited the ISSIP community to attend 'IEEE & PCI Marking 50 Years of the Internet with Celebration of Historic Milestones. The event, May 19th,2024, will be a livestreamed global virtual event to…
2024 Collab AI Digital Twins
What is an AI Digital Twin of a person? Watch as Reid Hoffman's AI digital twin interviews himself. Read more about AI digital twins here. Congratulations to all the 2024 ISSIP AI Collab (Academic-Industry Collaboration Lab) students for earning an…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.








