ISSIP Appoints Carlotta Arthur to Strategy Council
DBASSE Director of the National Academies of Sciences, Engineering and Medicine (NASEM) Brings NGO Perspective to Topic Prioritization SANTA CLARA, CA, UNITED STATES, Jan 25, 2024 The International Society of Service Innovation Professionals (ISSIP), advancing innovation to better serve business…
ISSIP Appoints Vanita Wells of Meta (Reality Labs) to Board of Directors
Respected Operations Leader Brings Industry Experience in Scaling Organizations to Global ISSIP Community SANTA CLARA, CA, UNITED STATES, January 17, 2024 /EINPresswire.com/ -- The International Society of Service Innovation Professionals (ISSIP), the membership association advancing innovation to better serve people,…
2024 First Quarter Reflections
by Prof. Dr. Salvatore Moccia Happy to be back here and full of energy for the new year. My last newsletter as ISSIP Editor-in-Chief was in December 2019. Now we are in 2024. How has the world changed in (nearly)…
2024 Upcoming Conferences
ISSIP Ambassadors would like to make sure that the ISSIP Community is aware of these upcoming service innovation related conferences and encourage participation: Conferences IESS Feb 7-9, 2024 - International Explorations of Service Science SSC2023 May 12-14, 2024 - Spring…
Harnessing Generative AI for Enhanced User Experience: A Revolutionary Approach
By Nicole Reineke (LI) and Maggie (Ming) Qian (LI) Embracing innovative solutions is key to staying ahead of user experience (UX) dynamics. One recent evolution in UX is the integration of Generative AI into UX processes, with the goal of…
Discover YOUR T-Score with New ‘MyT-Me’ Platform: Webinar Free ISSIP Community Intro
The completed event recording and presentation are now available. We invite you to stay engage by completing this survey about your thoughts and ideas related to T-shaped skills. T-Shaped People Are the Future of Work, but how T-shaped are you?…
2023 Collab Generative AI and Historic Service Innovations
Congratulations to all the 2023 ISSIP AI Collab students for earning an ISSIP Digital Certificate! Students can add the ISSIP Digital Certificate to their LinkedIn profile by following the instructions here. PSU John Pekor (LI) (DC), Abigail Moliski (LI) (DC),…
Building Blocks for Effective Generative Artificial Intelligence Strategy
By Utpal Mangla, IBM (LI) & Mathews Thomas, IBM (LI) Artificial intelligence has been around since the 1950’s, but even to skeptics, the recent advances with Generative AI (GenAI) significantly move the needle forward. There has been massive early adoption…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.


