Publications
2023
Revolutionizing User Experience: Harnessing the Power of Generative AI for Enhanced UX Artifact Creation
By Nicole Reineke (LI) and Maggie (Ming) Qian (LI)
2022
Report on Future of Expertise – Part 2
By Ammar Rayes (LI) et al
Report on the Future of Expertise: 10 Prediction and 112 Position Statements
By Jim Spohrer (LI) and ISSIP Leadership Team
2020
ISSIP-NSF Workshop Report: An Industry Perspective on STEM Education for the Future
By Yassi Moghaddam (LI), Stephen K. Kwan (LI), Lou Freund (LI), Martha Russell (LI).
The authors thank all the speakers and participants of the workshop for their contributions.
2018
ISSIP-NSF Workshop Report: Industry-Academe research partnerships to enable the human-technology frontier for next-generation smarter service systems
By Yassi Moghaddam (LI), Stephen K. Kwan (LI), Jim Spohrer (LI).
The authors thank all the speakers and participants of the workshop for their contributions
2017
Service Innovation Blocks – A tool for the innovator
By Sara KhoKhar (LI)
JST-ISSIP Discovery Summit Report, Future Services & Societal Systems in Society 5.0／CRDS-FY2016-WR-13, Center for Research and Development Strategy, Japan Science and Technology Agency, March 2017
Editorial Board: Kazuo Iwano (LI), Yasunori Kimura (LI), Yosuke Takashima, Satoru Bannai, Naohumi Yamada
2016
The biggest big data challenges: Why data lakes are an important piece of the overall big data strategy
By Prashant Tyagi (LI) and Haluk Demirkan (LI).
Emerging Digital Frontiers for Service Innovation, Communications of the Association for Information Systems: Vol. 39, Article 8.
By Christoph Peters (LI), Paul P. Maglio (LI), Ralph Badinelli (LI), Robert R. Harmon, Roger Maull, Jim Spohrer (LI), Tuure Tuunanen (LI), Stephen L. Vargo, Jeff Welser (LI), Haluk Demirkan (LI), Terri L. Griffith (LI), Yassi Moghaddam (LI)
2015
Innovations with Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything
By Haluk Demirkan (LI), Charlie Bess (LI), Jim Spohrer (LI), Ammar Rayes (LI), Don Allen (LI), Yassi Moghaddam (LI).
2014
Workshop to Develop Research Agenda for Service Science and Human-Centered Service Innovation White Paper
By Paul P. Maglio (LI), Stephen K. Kwan (LI), Jim Spohrer (LI).
How to Thrive as IT Professionals in a Converging ICT World
By Yassi Moghaddam (LI), Charlie Bess (LI), Haluk Demirkan (LI) and Jim Spohrer (LI)