Jim Spohrer on ISSIP and the Key to Success for Service Innovators
[youtube]http://www.youtube.com/watch?v=27qZPDG0Bp8[/youtube]
A Message From The President!
Dear ISSIP Members: I am delighted and honored to serve as the first President of ISSIP. I have always been fascinated with the modern science of services. Serving as president has given me a newfound appreciation for the many activities…
Call for Participation in the User Experience SIG
The newly formed ISSIP User Experience Special Interest Group (UE-SIG) is focused on the application and research of user-centered design principles to Services Science and Service Innovation and the sharing and dissemination of this work within our discipline. The UE-SIG…
Call For Participation in The Service Futures SIG
The Service Futures SIG (SF-SIG) within ISSIP is focused on enabling members to understand and internalize the diverse changes taking place to services. Service related efforts are an ever increasing segment of business. The pressure to reduce latency and generate actions in…
Almaden Research Talk: Outcome-based Contracts as a New Business Model
Professor Ng's Talk at IBM Almaden - Research Insights from Aerospace/Defense outcome-base contracts Professor Ng spoke about how Outcome-Based Contract Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), spoke at IBM Almaden Research last…
Two Upcoming Talks At IBM Almaden Research by Irene Ng
Next week, Professor Irene Ng, Professor of Marketing & Service Systems, University of Warwick, Warwick Manufacturing Group (WMG), will be giving two talks at IBM Almaden Research that may be of interest to you. For more background and how to…
Happy New Year!!
Happy 2013 to all of our Members! We wish you all a great year ahead and look forward to co-creating with and for you more professional development, research, education, practice, and policy related service innovation opportunities in the coming year.…