Many thanks to the organizers, panelists, and participants for a lively discussion on the topic of AI augmentation and automation across service systems. Recording: https://youtu.be/KmkfRxWwDgk Summary & Chat: https://www.slideshare.net/slideshow/20250715-roundtable-on-systems-in-service-series-ai-augmentation-and-automation-docx/281643335 Topic: …

Andrew Spanyi Chair ISSIP Ambassadors Lead Haluk Demirkan Speaker ISSIP President Christine Ouyang Speaker ISSIP Vice President and Incoming 2027 President Jim Spohrer Speaker ISSIP Board Michele Carroll Message ISSIP…