• Future of Service innovation & Human Machine Harmony

    Jan Simon-Veicht ISSIP Ambassador (RECORDING) In person/hybrid event roundtable discussion will be November 19th, 2024 in San Francisco, CA. This event explores the intersection of AI, service innovation, and human-centered design.…

  • 2024 Industry Transformation Series: Supply Chain & Logistics

    Co-hosts Jim Spohrer (ISSIP) Vittal Prabhu (Penn State University, Industrial & Manufacturing Engineering, Service Systems Engineering) Panelists Jeremy Van Puffelen Prism Logistics Interview Utpal Mangla Past President, ISSIP General Manager…

  • Let’s Talk about Service (LTAS) 2024 in Maastricht

    The 2024 edition of the Let’s Talk About Service (LTAS) conference will be hosted by Maastricht University (The Netherlands) from December 4 - 6, 2024. The aim of LTAS is to introduce PhD Students and early…

  • PSU Industry Transformation Series – Energy & IT

    As industry sector transformations accelerate,  industrial and systems engineering departments and as well as all academic disciplines should prepare a next generation of T-shaped adaptive innovators, with depth of problem-solving…

  • 2025 Quarterly Welcome – Give, Get, Grow!

    Virtual

    On Wednesday January 8th, new ISSIP participants are invited to join our zoom meeting to introduce themselves to each other. All ISSIP participants are also welcome to join to meet…

  • Semi Annual Progress Call, Plans & Vision for 2025

    Virtual

    Invitation to Progress Call Jan 29, 2025 By Deborah Stokes, ISSIP 2024 President, Dell TechnologiesLooking back on the accomplishments of 2024, I want to express my pride in ISSIP, and gratitude for the…

  • Roundtable on Systems in Services

    Which service systems have learned from the pandemic lockdowns? We live in a world of overlapping service systems. Changes in one system may impact or influence responses in others. This…

  • 2025 Spring Servitization Conference and Doctoral Symposium

    The University of Liverpool Management School is thrilled to host the 2025 Spring Servitization Conference (SSC2025), the biggest and longest-running research conference on servitization established in 2010. With the overall theme, ‘Evidencing Productivity…

  • Which service systems are changing with globalization/deglobalization?

    Virtual

    Chairs:  David Ing and Gary Metcalf. ISSIP Ambassadors to Creative Systemic Research Platform Institute (CSRP Institute)  Discussant: Gary Metcalf Discussant: David Ing  Discussant: Mike Wing Moderator: Zaid Khan The KOF Economic Institute at…

  • Bridging Service Futures: SDN Community Voices nº038

    This week, we welcome Jim Spohrer, Founder & Board Member at the International Society of Service Innovation Professionals (ISSIP) and Birgit Mager, our Co-Founder & President of the Service Design…

  • Jochen Wirtz Tuesday night at 8 PM ET for ISSIP

    ISSIP Welcomes Dr. Jochen Wirtz  Tuesday 24 June at 8 PM ET / 5pm Pacific, as the coauthor of Generative AI Meets Service Robotics This session will take place on ISSIP Zoom Join…