Our Unique Bridge Between Academia and Industry: Highlights from HICSS 2025’s Practitioner Research Insights Minitrack
Terri Griffith, Keith Beedie Chair in Innovation and Entrepreneurship, Simon Fraser University; 2022 ISSIP President The ISSIP-managed minitrack—Practitioner Research Insights: Applications of Science and Technology to Real-World Innovations at the Hawai’i International Conference on Systems Sciences (HICSS) 2025—is…
What to look out for in 2025
Hello, ISSIPers! Happy New Year! I wish I were Gartner, McKinsey, or The Economist and could share with you a world-class forecast on what to look out for in 2025. But I am not. However, as Professor of Strategic Management,…
ISSIP Extends Deadline for Excellence in Service Innovation Awards 2025
APPLY HERE to nominate a colleague, team, project, or organization for ISSIP Excellence in Service Innovation Award EXTENDED - Deadline for Submission: 11:59 pm PST, Jan. 15th, 2024 The ISSIP Excellence in Service Innovation Award is given once each year to a company…
2024 AICollab – Guidebook for Service Roles
Congratulations to all the 2024 ISSIP AI Collab (Academic-Industry Collaboration Lab) students for earning an ISSIP Digital Certificate! Students can add the ISSIP Digital Certificate to their LinkedIn profile by following the instructions here. PSU George Lueckenhoff (LI) (DC), Shaurya…
Call for 2025 Excellence in Service Innovation Nominations
APPLY HERE to nominate a colleague, team, project, or organization for ISSIP Excellence in Service Innovation Award Deadline for Submission: 11:59 pm PST, Dec. 31, 2024 The ISSIP Excellence in Service Innovation Award is given once each year to a company or organization…
Congratulations on 1st Place Best Paper Award at ISM!
On behalf of the ISSIP community, thank you for contributing your time, expertise and insights to the 6th International Conference on Industry 4.0 and Smart Manufacturing in Prague, Czech Republic) on November 20-22, 2024. Congratulations on being selected for the ISSIP…
ISSIP Elects Haluk Demirkan Vice President for 2025
Milgard Endowed Professor at Univ of WA Tacoma, Cognitive Science Lead at Amazon, and ISSIP Co-Founder will focus on sustainable growth for organization "Ensuring the sustainable growth of ISSIP is my first priority.” — Dr. Haluk Demirkan, 2025 ISSIP VP-Elect…
PANELISTS NAMED FOR AI Impacts on Democracy Finale Event Sept 25th
Paul Timmers (EU), Hiro Hamada (Japan) and Lee Nackman (US) to Join Kazuyoshi Shimada (Japan) and Christine Leitner (CEPA) ISSIP announced three distinguished panelists for the third and final event in the 2024 AI Impacts on Democracy event finale Wed…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.
Mainframe Modernization: A Comprehensive Technical Blueprint
This post explores a practical hybrid approach to mainframe workload migration to the cloud using…
Service Innovation in Cybersecurity: Staying Ahead of the Curve
Written by: ISSIP Ambassador (2025) Akhil Mittal Executive Summary In the ever-evolving digital landscape, staying…
Revolutionizing AI Assistants: Harnessing the Power of Generative AI
Written by: Manjit Chakraborty The landscape of AI assistants has been dramatically transformed by the…
GenAI: The Key to Maximizing Business Efficiency and Service Delivery
Mark Ammar Rayes Ph. D. Ammar Rayes was ISSIP’s founding president, is an active ISSIP…