ISSIP Names 3 New Fellows – Prof. Roland Rust, Prof. Birgit Mager, and Prof. Dundar Kocaoglu
Prof. Roland Rust, Prof. Birgit Mager, and Prof. Dundar Kocaoglu are being honored as role models for lifetime achievements in advancing understanding and practice of significance to the service innovation community. Professor Roland Rust (University of Maryland) is honored for…
2025 AICollab course for onboarding participants
On behalf of the ISSIP community, this is to thank you for contributing your time, expertise and insights: ISSIP course to onboard participants. Below is your ISSIP digital credential (DC) for Knowledge Sharing Eminence, which can be added to the…
ISSIP to lead Session at AHFE/HSSE Conference in Orlando July 27, 2025 “ISSIP – Advancing service innovation to benefit people, business and society”
“ISSIP – Advancing service innovation to benefit people, business and society” AUTHORS: Michele Carroll, Jim Spohrer, Debra Satterfield, Christine Leitner The International Society for Service Innovation Professionals (ISSIP) was founded to support service innovation in our interconnected world. As a…
AI Impacts on Global Democracy
In 2024, the International Society for Service Innovation Professionals (ISSIP) investigated AI's potential impact on global democracy to explore what role service science could play in international research efforts, and political dialogue.
Working on Your Promotion Packet? Don’t Miss This ISSIP Opportunity
Terri Griffith, Keith Beedie Chair in Innovation and Entrepreneurship, Simon Fraser University; 2022 ISSIP President Colleagues, if you are working on your promotion packet, make sure you highlight community impact, leadership, and external technical eminence. While these are important…
The Digital Competition
Prof. Dr. Salvatore Moccia ISSIP contributing Editor-in-Chief Hello, ISSIPers! Good Morning! Just back from the CyberTech Conference, Tel Aviv. What’s new there? Not new discoveries, but a lot of highlights. First, it is more and more clear that…
ISSIP 2025 Excellence in Service Innovation Award Program Awardees
ISSIP Announces 2025 Excellence in Service Innovation Awards for Impact to Business, Society and to Innovation Eight Additional Innovation Teams Earn Distinguished Service Recognition "This year’s submissions represented the best of industry, academia, NGO and government entities, with initiatives calibrated…
Share Your Work at the 2026 Hawai’i International Conference on the Systems Sciences
It’s time to start planning your submission to the ISSIP-managed minitrack—Practitioner Research Insights: Applications of Science and Technology to Real-World Innovations at the Hawai’i International Conference on Systems Sciences (HICSS) 2026. Jan 6-9, Ka'anapali Beach Oceanfront Resort & Spa in…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.
GenAI: The Key to Maximizing Business Efficiency and Service Delivery
Mark Ammar Rayes Ph. D. Ammar Rayes was ISSIP’s founding president, is an active ISSIP…
Cracking the code on digital talent: analogue vs. digital
Prof. Dr. Salvatore Moccia Editor-in-Chief Last week, I was in Nanjing for the “The Eleventh…
Preventing the Next IT Outage
by Ammar Rayes Today's massive IT outages have caused disruptions worldwide, with thousands of flights…
‘Designing human-AI ecosystems for flourishing in education, work, and communities’ Talk by Prof David Lee of UCSC Tech 4 Good Lab
Thanks to the many ISSIP ambassadors who participated in person at Prof David Lee’s talk…