ISSIP Thanks to 2025 AHFE/HSSE Conference Leaders & Speakers
Despite enormous challenges in this difficult year, the annual AHFE/HSSE Conference was full of stimulating presentations and discussions. We are particularly grateful to co-chairs Christine Leitner, Deb Satterfield, Clara Bessano and Michele Carroll for the ISSIP session which featured excellent…
ISSIP / SMRT.BIO Challenge Launches in South Africa
Empowering the Next Generation of Service Innovators at CUT Author: Frank Melis, Founder SMRT.bio (and ISSIP Ambassador) ISSIP and SMRT.BIO are proud to announce the launch of the ISSIP/SMRT.BIO Innovation Challenge in collaboration with the Central University of Technology (CUT), South Africa.…
ISSIP Ambassador Christoph Glauser Named to the Executive Board of GenesisEU
ISSIP congratulates Christoph Glauser on being named to the executive board of https://GenesisEU.eu the largest Chip EU Flagship entity, with a joint semiconductor Chips project on the horizon involving 60 partners and 180 Scientists. We look forward to updates for the global ISSIP…
2025 AHFE-HSSE Conference Best Paper Awards
AHFE-HSSE 2025 in Orlando, Florida USA announced the following finalists for best paper award. See additional HSSE 2025 Welcome presentation here, also find Award Certificates by Paper and Author. See also AHFE final program and all HSSE articles online open access. If…
Welcome Andrea Biancini of EIT Digital to ISSIP News Team
We are pleased to welcome Andrea Biancini, head of education programs for EIT Digital, to the ISSIP News team. Andrea brings a great deal of experience, skill and passion to his work and our collaboration. We’re grateful for the continued…
ISSIP/HSSE Provide Complimentary Link for Global Community to Access Live Session
Michele Carroll, Deb Satterfield, Christine Leitner to Co-Chair and present with Jim Spohrer, Vittal Prabhu, Kazuyoshi Shimada and Lou Freund in 90 min session Session Title: ISSIP: Advancing Service Innovation to Benefit People, Business and Society Date and Time: Day…
ISSIP Progress Call Recap
Trial in New, More Interactive Format with Global Community June 25, 2025 – noon pacific (1 hour zoom) RECORDING HERE
ISSIP to Hold First Semi-Annual Progress Call in New Format
Join ISSIP's first semi-annual Progress Call testing a new format, to facilitate connection, understanding and recognition of our people and their work. Less presentation, more conversation! Slides sharing key performance metrics and news were shared in advance and accessible here. We'll hear BRIEFLY…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.
Revolutionizing AI Assistants: Harnessing the Power of Generative AI
Written by: Manjit Chakraborty The landscape of AI assistants has been dramatically transformed by the…
GenAI: The Key to Maximizing Business Efficiency and Service Delivery
Mark Ammar Rayes Ph. D. Ammar Rayes was ISSIP’s founding president, is an active ISSIP…
Cracking the code on digital talent: analogue vs. digital
Prof. Dr. Salvatore Moccia Editor-in-Chief Last week, I was in Nanjing for the “The Eleventh…
Preventing the Next IT Outage
by Ammar Rayes Today's massive IT outages have caused disruptions worldwide, with thousands of flights…