You are cordially invited to join the International Society of Service Innovation Professionals, ISSIP, in a Workshop on “Future of Work: AI and IA (The role of Artificial Intelligence and Intelligence Augmentation in defining the future of )” on January 8, 2019, 9 am – 12 pm, at the 52nd Annual Hawaii International Conference on System Sciences, Jan 08 – 11, 2019,Grand Wailea, Maui, Hawaii, USA.
Jobs, and nature of work as we know it, change rapidly. Innovative companies redesign work to ensure machines are enhancing, not replacing, human capabilities as they transform for exponential growth in our digital service economy. As companies become more “digital,” employee empowerment is crucial for innovation. Disruptive changes to work behaviors and business models are profoundly impacting the nature of work. In many industries and countries, the most in-demand occupations, specialties, and skills did not exist 10 or even five years ago, and the pace of change is set to accelerate. This has a tremendous impact on how the workforce of the future acquires and applies new skills, and how companies organize work to stay nimble and competitive.
This workshop will bring together academics, practitioners and other thought leaders to explore these trends and learn how innovative companies prepare for the opportunities and challenges of the future of work.
Possible Topics to discuss include:
- The digital worker and personnel implications
- How can AI be used to help reskill workers that are impacted by AI
- The digital worker and technological implications
- New skills needed for current/future roles
- The role of technological advances such as: bots, AI, intelligent assistants, IoT, cognitive computing, and more
- New ways of thinking of workforce strategies…full-time employees, contractors + digital workers…how do you manage each holistically and separately?
- Service Innovation, a people-centered smart framework for digital transformation and future of work
- Digital worker in innovation ecosystems
- And more…
Tentative Agenda:
- Welcome & structure of the workshop
- Panel 1/brief presentations & discussion
- Panel 2/brief presentations & discussion
- General Discussion
- Wrap up and action items
Confirmed List of speakers:
- Dan Russell, Senior Research Scientist, Google
- Terri Griffith, Professor of Management & Entrepreneurship, Santa Clara University
- Heather Yurko, Director, Facebook
- Yassi Moghaddam, Executive Director, ISSIP
- Ann Majchrzak, Professor, USC
- Pankaj Srivastava, IBM
- Jim Spohrer, Director, Global University Program and Cognitive Institute, IBM
- Haluk Demirkan, Professor, Service Innovation & Business Analytics, University of Washington – Tacoma
All HICSS attendees are invited to attend this symposium. If you would like to participate, sign up when you register for the HICSS Conference. If you already registered for the HICSS 2019, but did not indicate on your registration form that you would like to attend this symposium, please let us know via email (issip@issip.org). We can update your registration.
We look forward to seeing you at the conference and the symposium!
Workshop Chairs ( Terri Griffith (Professor, Santa Clara University), Yassi Moghaddam (Executive Director, ISSIP), Heather Yurko (President, 2019, ISSIP)
About The International Society of Service Innovation Professionals – ISSIP (pronounced iZip), is a 501 (C) (3) nonprofit professional association, where leaders and experts from companies including Cisco, IBM, United Healthcare Group, Accenture, Google and more are partnering with world-leading foundations, including Japan Science and Technology Agency, JST, National Science Foundation, NSF, as well as hundreds of thoughts leaders from universities worldwide to advance Service Innovation for our interconnected world. Our purpose is to help institutions and individuals to grow and be successful in our global service economy. ISSIP is a global organization with over 1000 members representing a number of major companies, research centers, foundations, more than 200 universities, and 42 countries. For more information about ISSIP, please visit www.issip.org. ISSIP has been a proud sponsor of HICSS for the last 5 years.