The 2023 ISSIP ICServ Prospective Research Award are awarded to:

Title: Do gestures make robots more empathetic?: Exploring artificial empathy, helpfulness, and social connectedness
Authors: Shintaro Okazaki (LI) (DC), Tan Viet Tuyen Nguyen (GS) (DC), Oya Celiktutan (LI) (DC)

Title: The Impact of AR-based Product Presentation on Customer Perceived Value and Patronage Intention
Authors: Yi-Cheng Ku (GS) (DC), Nien-Hsiang Tsai (LI) (DC)

Title: Defining Memorable Service Experience: Understanding the Dynamic Customer Experience from the Perspective of Experience Memorability
Authors: Jing Zhang (RM) (DC), Tingchang Liang (RM) (DC)