ISSIP will hold two sessions as part of the the 24th Annual Arizona State University, W. P. Carey School of Business Center for Services Leadership Compete Through Service Symposium Nov 6-8. 2013, in Phoenix, Arizona. Professor Haluk Demirkan, University of Washington, and ISSIP Ambassador to…
"Trading Zone": Higher Education Performance, Jim Spohrer, Director IBM University Programs Observations on Service Science and NRC Report, Bill Massy, Professor Emeritus-Education & Business Administration, Stanford University Service Performance in Healthcare: Performance Measurements in Healthcare, Louis Freund, Professor and Director, Graduate Program in…
On April 4-5, 2013, Lumina Foundation, Center for American Progress, and IBM convened forty participants including scholars, policymakers, and practitioners to start a conversation that looks at higher education through the service innovation (service science, service research and service-dominant logic…
Lumina Foundation, Center for American Progress, and IBM are convening forty participants on Friday April 5th to explore and test the readiness of service science, service research, and service-dominant logic to contribute to institutional practices and public policymaking to improve…