ISSIP will hold two sessions as part of the  the 24th Annual Arizona State University, W. P. Carey School of Business Center for Services Leadership Compete Through Service Symposium Nov 6-8. 2013,  in Phoenix, Arizona.  Professor Haluk Demirkan, University of Washington, and ISSIP Ambassador to CSL will moderate a session on Service Analytics.   Professor Lou Freund, San Jose State University will introduce an instrument to measure T-shapedness in a pre-conference workshop. ISSIP members may  use Promo Code: “ISSIP” to receive $100 discount off the full conference registration. Click here to register for the conference.