• ISSIP Semi-Annual Progress Call with Board of Directors

    ALL MEMBERS WELCOME TO PARTICIPATE Wednesday July 31st 3pm ET/2pm CT/1pm MT/12noon PT. 1 hour virtual Register here  (All registered participants will receive zoom link before the call, as well as recording and slides afterward) Twice a year, on the last Wednesday of January and July,  ISSIP’s executive director supports the ISSIP president in preparing…

  • Portland International Center for Management of Engineering & Technology 2024 Conference

    PICMET (Portland International Conference on Management of Engineering and Technology) was established in 1989 as a non-profit organization to disseminate information on technology management through an international conference. It is governed by a Board of Directors and an Executive Committee. The Advisory Council provides advice and counsel on the global issues and critical dimensions of technology management and assists the…

  • Exploring the Democratic Opportunity: Inclusion in the AI Age

    Democracy Series

    How are large language models (LLM) constructed to ensure inclusiveness and eliminate bias?

    What are the service providers' difficulties and areas of focus? How are designers addressing and eliminating implicit bias from AI algorithms? Panelists will explore how to ensure trust under the information asymmetry between providers and users.

  • 2024 Industry Transformation Series: Education Sector

    Please watch the recordings from this event: Recording: https://youtu.be/X5aOian4chE  Presentation: https://www.slideshare.net/slideshow/20240828-education-transformation-psu-event-series-v6-pptx/271417649 Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the third in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here, all who register will receive a link to the recording, even if…

  • MyT-Me T-Shaped Score – Free ISSIP Webinar

    Recording: https://youtu.be/I_9CFlSv4FY Slides: https://www.slideshare.net/slideshow/20240918-myt-me-t-shaped-skills-in-ai-era-meeting-3-pptx/271884074 Login with LinkedIn to try the MyTShape platform now - free to ISSIP community participants. To explore T-shaped skills and T-scores for the AI era   , please join ISSIP Fellow Lou Freund with Jim Spohrer,  and Pavel Savva as they describe progress on the MyT-Me platform.  Please include your email address below and submit…

  • Defining Next Steps: Research, Development, Funding Priorities

    Democracy Series

    Next Steps conversation to define further research needs The third and final event in ISSIP’s 2024 Series exploring AI Impacts on Global Democracy will provide a summary of themes and findings to date, and turn to defining next steps. Our panel will address questions such as: What do we need to better understand and regulate…

  • Quarterly Welcome of New Participants

    NEW TO ISSIP COMMUNITY? PLEASE REGISTER AND JOIN US! (click on ‘REGISTER NOW’ button below) On Wednesday October 9th, all new participants in ISSIP global community are invited to join a zoom meeting to introduce yourself and connect with each other. All are welcome to join in, to meet our new participants, and share your…

  • 2024 Industry Transformation Series: Retail & Hospitality

    Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the fourth in a series of ISSIP events on the transformation of industry sectors in the AI Era (register here, all who register will receive a link to the recording, even if you cannot attend the online session live). How will we…

  • Calling All ISSIP Ambassadors! Annual Planning Meeting

    Virtual

    Agenda: Welcome and Introductions – Christine Ouyang (ISSIP Ambassadors Lead) and all Ambassadors;  20min Brief update on ISSIP Priorities (platform and programs) –  Michele Carroll (Executive Director) and  Jim Spohrer (Co-Founder, Board Director); 20min Planning for 2025 - Discussion – Christine; 5min Topics and Priorities for 2025  -- ISSIP Ambassador; 10min Survey, Benevity, etc. and closing; 5min Annual ISSIP…

  • Future of Service innovation & Human Machine Harmony

    Jan Simon-Veicht ISSIP Ambassador (RECORDING) In person/hybrid event roundtable discussion will be November 19th, 2024 in San Francisco, CA. This event explores the intersection of AI, service innovation, and human-centered design. In Collaboration with EIT Digital Silicon Valley and its mission to foster Europe's digital transformation and promote technological progress that benefits society. We are going…

  • 2024 Industry Transformation Series: Supply Chain & Logistics

    Co-hosts Jim Spohrer (ISSIP) Vittal Prabhu (Penn State University, Industrial & Manufacturing Engineering, Service Systems Engineering) Panelists Jeremy Van Puffelen Prism Logistics Interview Utpal Mangla Past President, ISSIP General Manager Industry EDGE Cloud; IBM Cloud Platform Linkedin Carlos Moreno 8th Avenue Food & Provisions Supply Chain Executive: Drive Customer Experience, Continuous Improvement & Business Growth…