ISSIP Announces 2024 Excellence in Service Innovation Awards for Impact to Business, Society and to Innovation

Eleven Additional Innovation Teams Earn Distinguished Service Recognition

“This year’s submissions represented the best of industry, academia, NGO and government entities, with initiatives calibrated to benefit people, business and society in meaningful ways.”

— Deb Stokes, of Dell Technologies, and 2024 President of ISSIP

SANTA CLARA, CA, USA, April 9, 2024 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the membership organization advancing Service Innovation for our interconnected world, today announced the winners of the 2024 Excellence in Service Innovation and Distinguished Recognition Awards.

The ISSIP Excellence in Service Innovation award is given to an organization that has designed, developed, or deployed an innovation that will benefit business, society or innovation itself. Submissions undergo rigorous evaluation by ISSIP’s Awards Committee, composed of experts from industry and academia not affiliated with the submitting companies. Submissions are scored on the uniqueness, creativity, technical merit, value generation and impact of the innovative solution in each of three categories: ‘impact to business,’ ‘impact to society’ and ‘impact to innovation.’

“We are pleased to recognize the excellence of service innovation efforts underway in the ISSIP community. This year’s submissions represented the best of industry, academia, NGO and government entities, with initiatives calibrated to benefit people, business and/or society in meaningful ways,” said Deb Stokes of Dell Technologies, and 2024 President of ISSIP.

My thanks to the ISSIP community for submitting this year’s highly impressive crop of innovations, and to our seven-judge panel for making the time to rigorously evaluate, rank and score the submissions,” said Haroon Abbu (Bell & Howell SVP Digital and Data Analytics, and ISSIP Awards Chairperson).

Each award winning organization and team is invited to share their innovation project or initiative with the ISSIP Community, in ISSIP’s Weekly Speaker Series in the coming months. Recordings will be uploaded to ISSIP Youtube and the slides uploaded to ISSIP Slideshare, to foster learning and growth for all.

Award Type: Impact to Business

Innovation: SR Health

Summary: Helping TAC engineers and managers achieve true “proactive customer experience management” providing actionable insights for improving customer satisfaction and product quality.

Organization: Cisco Systems, Inc.

Primary Contact: Nitin Dhingra (LI) (DC)

Nitin Dhingra (LI) (DC), Hari Haran S M (LI) (DC), Nik Kale (LI) (DC), Amitashwa Agarwal (LI) (DC), James Corell (LI) (DC), Anup Nair (LI) (DC), George Phelps (LI) (DC), Alejandro Eguiarte (LI) (DC), Abhishek Pakrashi (LI) (DC), Anna Wengreen (LI) (DC), Ajay Chopra (LI) (DC)

Award Type: Impact to Society

Innovation: Disability Inclusion in XR, Metaverse, and Web3

Summary: Helping tech providers across industries to engage people with disabilities and include them in in gaming, AR, VR, XR, Web3, and metaverse experiences.

Organization: Versd

Primary Contact: Giselle Mota (LI) (DC)

Giselle Mota (LI) (DC)

Award Type: Impact to Innovation

Innovation: MedPearl: A Novel No-Code Knowledge Hub – Where Medical Knowledge Meets Patient Data

Summary: Helping primary care clinicians be more effective and efficient in treating patients, via a platform that needed to be no-code, highly trusted, and require no training to use.

Organization: Virtual Care and Digital Health, Providence St Joseph Health

Primary Contact: Jessica Schlicher (LI) (DC)

Eve Cunningham (LI) (DC), Adrian Yanes (LI) (DC), John Tapsell (LI) (DC), Erin Longley (LI) (DC), Jessica Schlicher (LI) (DC), Teri Renfrow (LI) (DC), Nicole Williams (LI) (DC), Toyin Falola (LI) (DC), Robert Fearn (LI) (DC), Colleen Finnegan (LI) (DC), Rebecca Poage (LI) (DC), Tara Director (LI) (DC)