ISSIP Discovery Summits
ISSIP Discovery Summits are working sessions where industry experts, leading academic researchers, and policy influencers come together for ‘deep-dive’ discussion of an intersection of leading-edge technology and total user experience, and explore how institutions and individuals can leverage the service innovation opportunities that exist at these intersections.
2023 ISSIP Discovery Summit: Tech for Good
Our 2023 event explored technology landscape in the AI era, innovative uses of tech for societal good, and in vibrant dialogue, addressed how we can guide development, understanding and implementation of technology for optimal benefit to people, business, and society?
Event Flow
Welcome – ISSIP President Utpal Mangla of IBM
2023 ISSIP Tech for Good Survey Findings – Michele Carroll, Executive Director – ISSIP
Keynote Address – “Multidisciplinary by Design: Leveraging diverse teams to advance innovation and equity” — Carlotta Arthur, Executive Director, Division of Behavioral and Social Sciences and Education (DBASSE), National Academies of Sciences, Engineering and Medicine (NASEM)
Tech for Good Panel:
Moderator – Event Chair, Deborah Stokes of Dell Technologies and ISSIP Vice President
Vanita Wells, VP, Customer & Inventory Operations (Reality Labs), Meta
David Lee – Director Tech for Good Lab at UC Santa Cruz
Renee Yao – Global Lead, Healthcare AI Startups, NVIDIA
Nicole Reineke, Founder & CTO, SHIFT5.ai
About Our Keynote Speaker and Topic Abstract — Carlotta Arthur, ‘Multidisciplinary by Design: Leveraging diverse teams to advance innovation and equity.’
Carlotta Arthur, Executive Director of United States NASEM’s Division of Behavioral and Social Sciences and Education (DBASSE), focuses the knowledge, analytical tools, and methods of the behavioral and social sciences on some of the most pressing issues facing the nation. NASEM interdisciplinary research has shown that advances in science and engineering increasingly require collaboration to cut across traditional disciplines to address complex problems. However, collaborative approaches to innovation, that importantly include deep social and behavioral science expertise from the beginning, seem relatively rare. Inclusion of social and behavioral science professionals on diverse, multidisciplinary teams at the outset can have significant positive implications at all steps of the innovation process, as well as for equity. Arthur’s keynote will explore this challenge and opportunity in an address titled: “Multidisciplinary by Design: Leveraging diverse teams to advance innovation and equity.”
About Our Panel — The ‘Tech for good’ panel discussion will explore both opportunities and the challenges of technology in the AI era. Today’s unprecedented pace of innovation and adoption can yield phenomenal positive impacts, from applications to solve the biggest, most complex environmental, social and governance problems from ending poverty, hunger and injustice, to achieving United Nations Sustainable Development Goals — to business or government use of generative AI to drive increased productivity and even happiness. Our experts will share specific use cases happening now or envisioned that help all manner of people better understand others with different mental, visual or developmental abilities, socioeconomic situations, geographic and infrastructure challenges. Participants will learn specific examples of how innovators, from startups to the largest organizations in the world, are leveraging tech to make a positive difference in the world, to use technology as a powerful tool to improve outcomes for under-served populations.
ISSIP defines Service as the application of resources (e.g., knowledge, capabilities, technology, or goods) for the benefit of another. Service innovations arise when responsible actors use emerging technologies, business models, and/or institutional arrangements to improve win-win interaction and change, increasing benefits and reducing harms for all stakeholders. For tech to be good, harms must be anticipated and minimized, so that when benefits scale, ‘global’ impact is positive.
ISSIP advances innovation to benefit people, business and society. For more, go to www.issip.org.