ISSIP to lead Session at AHFE/HSSE Conference in Orlando July 27, 2025 “ISSIP – Advancing service innovation to benefit people, business and society”

“ISSIP – Advancing service innovation to benefit people, business and society”

AUTHORS: Michele Carroll, Jim Spohrer, Debra Satterfield, Christine Leitner

The International Society for Service Innovation Professionals (ISSIP) was founded to support service innovation in our interconnected world. As a professional organization, ISSIP provides knowledge, resources and support to individuals and institutional donors, as a non-profit model of community engagement for lifelong learners at all stages, from student to industry, academic, NGO or government professional through to and including ‘giving back,’ in retirement.

Global participants in ISSIP community bring expertise in advanced technologies, processes, people or organizations to amplify capabilities, create new business models to scale benefits, and strategies to mitigate harms. Led and managed by volunteers, ISSIP’s global community supports and promotes service innovation in the following ways:

• Recognition, credentials and awards programs for innovators who inspire and positively impact business, society and innovation itself;
• Free guidance and mentoring to participants interested in publishing, whether chapters or books to ISSIP’s service science and service innovation collections (through partnership with Business Expert Press (BEP) or white papers, research or insights in the ISSIP News;
• Mentoring, networking and value creation opportunity for students, faculty and industry participants of ISSIP’s AI Collab, and MyT-Me program, and 
• More than 100 ISSIP Ambassadors leverage the ISSIP platform to connect with peer organizations to build awareness and engagement in initiatives important to their careers, lives, and purpose. 

This session will feature leaders from the following ISSIP flagship programs and core activities: 

1. Recognition programs to acknowledge, amplify and inspire excellence in service innovation. 2025 Excellence in Service Innovation Awards (2025 winners SMRT.BIO, Curious Learning, Cisco and EarthGrid PBC will be featured).
2. ISSIP’s AI Collab which has ongoing projects with the University of Washington Tacoma Business Analytics Club, Penn State University College of Engineering, San Jose State University MIS Honors Students, and California State University Long Beach focused on organizational deployment of emerging technologies including AI, devising ‘How-To’ AI playbooks, and research to development of AI and digital twins for service innovation; 
3. 2024-2025 Ambassador led discovery series and white papers exploring:
   • ‘AI Impacts on Global Democracy,’ co-led and moderated by Japan Science and Technology (JST) and the Centre for Economics and Public Administration (CEPA) London/Vienna , and the 
   • Penn State University PSU/ISSIP ‘Transformation of Industries across Sector’ explored throughout 2024
4. The MyT-Me platform for professional development, of individuals and teams, centering T-shape measurement and improvement strategy. 

References (Find Out More About ISSIP Here)

ISSIP Website: https://www.issip.org

ISSIP Events: https://issip.org/upcoming-events/

ISSIP Newsletters: https://issip.org/newsletters/

ISSIP Handbook: https://issip.org/wp-content/uploads/2024/08/ISSIP-Handbook-2024-Edition.pdf

ISSIP Code Of Conduct: https://docs.google.com/forms/d/e/1FAIpQLSfBolsKNgUOONASJy85qLAiJqye5IYCdhgMgFgRBOXFN1LyPA/viewform

ISSIP Linkedin Company (Announcements): https://www.linkedin.com/company/international-society-of-service-innovation-professionals-issip-/

ISSIP YouTube: https://www.youtube.com/user/ISSIPorg

ISSIP Slideshare: https://www.slideshare.net/issip/presentations

ISSIP Linkedin Group (Discussions): (apply for private group membership)