Transforming Finance: Service Innovation through AI Tools
Author: Madhavi Godbole (LI) In the fast-paced and ever-evolving landscape of finance, service innovation is a key driver of success. As industry adapts to technological advancements, artificial intelligence (AI) tools have emerged as powerful catalysts for change. From streamlining processes…
Service Innovation from Linking HCAI & Sociotechnical Systems Design of Organizations
Author: Bert Painter (LI), bertpainter@gmail.com A number of us in our Sociotechnical Systems (STS) community of organization design practitioners and academics have been much impressed with ISSIP members’ espousal of “Human-Centered” AI (HCAI) for service innovation development in organizations. Indeed,…
Meet the Nominees for VP 2024/President 2025
Please meet the three outstanding nominees for ISSIP VP 2024/President 2025! ISSIP members are requested to please vote for one candidate before October 31st. Nicole Reineke (LI) Founder SHIFT5.ai Vaishali Mane (LI) Consultant, Senior Product Analyst Mauricio Manhaes (LI)…
2023 ICServ Conference Awards
The 2023 ISSIP ICServ Prospective Research Award are awarded to: Title: Do gestures make robots more empathetic?: Exploring artificial empathy, helpfulness, and social connectedness Authors: Shintaro Okazaki (LI) (DC), Tan Viet Tuyen Nguyen (GS) (DC), Oya Celiktutan (LI) (DC) Title:…
5G and Future of Communications
Authors: Utpal Mangla and Atul Gupta The key business capabilities focused on 5G adoption for Industry 4.0 include automation, robotization, smartphones, artificial intelligence (AI), and the Internet of Things (IoT). The 5G equipment manufacturers have developed devices mainly smartphones, IoT,…
Call for ISSIP VP 2024 Nominations
>> DEADLINE EXTENDED TO SEPTEMBER 30 << Call for Nominations Vice President, ISSIP Nomination Deadline: August 31, 2023 September 30, 2023 Start Date: Jan 2024 Term: One year as VP, followed by one year as President Consistent with ISSIP Bylaws, and…
ISSIP Adds Meta, NVIDIA, UCSC and Shift5.ai Panelists to September 27th Discovery Summit
Dell Technologies’ Deborah Stokes, Event Chair to Moderate on Topic of Tech for Good ISSIP’s 2023 Discovery Summit will explore the challenges of today’s rapidly evolving technology landscape, the societal impacts that will result, and the way forward ... for…
ISSIP Announces Carlotta Arthur as Keynote Speaker of Tech for Good Discovery Summit
Virtual Event to Explore Tech For Good from Industry, NGO, and Academic Perspectives - September 27, 9:00 am Pacific ISSIP’s 2023 Discovery Summit will explore the challenges of today’s rapidly evolving technology landscape... societal impacts and the way forward ...…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.