How can we enable human-centered service innovation? A service design perspective (Story 2)
How can we enable human-centered service innovation? A service design perspective (Story 2) By Cecilia Lee (LI) and Utpal Mangla (LI) In our previous blog entry, we discussed the growing momentum of academics’ efforts in trying to understand an intricate…
Invitation to Submit 3-page HICSS 56 Practitioner Research Insight Paper
ISSIP-Supported: 56th Hawai'i International Conference on Systems Sciences https://hicss.hawaii.edu January 3-6, 2023 Hyatt Regency, Maui ISSIP is supporting the Practitioner Research Insights Minitrack of the Decision Analytics and Service Science Track, HICSS-56. HICSS is the #1 Information Systems conference in…
Future of Expertise Jun. 29th
ISSIP Discovery Summit - Future of Expertise 1 Watch the event recording and read the event whitepaper. Register here for "Future of Expertise 2" event on September 28th, 2022. Event Coordinator/Contact: Jim Spohrer (LI) Agenda Welcome from Executive Director: Michele…
How can we enable human-centered service innovation? A service design perspective (Story 1)
How can we enable human-centered service innovation? A service design perspective (Story 1) Authors: Cecilia Lee (LI) & Utpal Mangla (LI) The scholars in the service innovation literature often describe innovation through a processual lens and emphasize the aspect of…
ISSIP Whitepaper Publications – 2013 to 2022
2022 Report on Future of Expertise - Part 2 By Ammar Rayes (LI) et al Report on the Future of Expertise: 10 Prediction and 112 Position Statements By Jim Spohrer (LI) and ISSIP Leadership Team 2020 ISSIP-NSF Workshop Report: An…
2023 Upcoming Events
2023 ISSIP Speaker Series Topic: The Progress Economy Speaker: Adam Tacy When: Wednesday, January 11, 2023 Time: 7:30am PT/10:30am ET/4:30pm CET Series: ISSIP Speaker Series, Contact: Jim Spohrer (LI) All ISSIP members invited and welcome to attend. See ISSIP Slack…
2022 Volunteer Opportunities
Volunteer Awards and Recognition ISSIP volunteers are recognized during the twice-a-year Progress/BoD events and may earn digital badges, in some cases. Whether you have just a hour a year or a couple hours every week of your time to donate,…
ISSIP Names Michele Carroll Executive Director
Press Release On behalf of the ISSIP Board of Directors, a big welcome to Michele Carroll as Executive Director. We also welcome Yassi Moghaddam to the Board; Yassi had been Executive Director from 2012-2022, the first decade of ISSIP. See…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.