Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] – we are looking for the best industry-academic collaborations to shed light on state-of-the-art benefits, harms, and insights. Please consider submitting a high quality article to help shape the future of this emerging area of industry-academic collaboration with implications for service management, operations, computing, engineering, economics, design, public policy, philosophy-ethics, behavioral and social sciences, computer science, artificial intelligence, and more #future #collaboration #robots #service #interaction #change
References
[1] CfP JSR Human-Robot Interactions in Service – https://www.servsig.org/wordpress/2022/11/cfp-jsr-human-robot-interactions-in-service/
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