Call for ISSIP VP 2025 Nominations
Nomination Deadline: August 31, 2024 Start Date: Jan 2025 Term: One year as VP, followed by one year as President, followed by one year as Chair of Nomination/Election committee Consistent with ISSIP Bylaws, ISSIP Handbook, and Policies, ISSIP Nominating Committee is seeking nominations for candidates…
Beyond AI Integration: Designing Human-Centered AI Services for Tomorrow
The article below is written by Jan-Simon Veicht Reading time: 8 min Jan-Simon Veicht is a Lecturer at UC Berkeley's Sutardja Center for Entrepreneurship and Technology and a Design Fellow at the Jacobs Center for Design Innovation. He is also…
Meet new ISSIP AMBASSADORS
We are pleased with the large number of impressive applications to serve as ISSIP Ambassador, and look forward to a robust announcement of our annual slate in January 2025. Please see the recording above of ISSIP's mid-year Progress Call with our…
HSSE & AHFE Conference, Best Paper Finalists Announced!
AHFE HSSE 2024 in Nice, France announced the following finalists for best paper award. See additional presentation here. First Place From Generative AI to Generative Organizations: A Service Lens on Organizational Learning and Development Markus Warg (LI) (DC) Eric Schott (LI) (DC) Markus…
ISSIP VP Nicole Reineke Earns 100th Patent in 4 Years
Our congratulations to ISSIP 2024 Vice President Nicole Reineke on achieving her 100th US Patent in just four years. Says Nicole, “I am profoundly grateful to work at companies that cherish creativity and actively support patent filings. I’m equally thankful…
Service Innovation Futures: Tomorrow’s Technology, Today’s Strategy
by Jan-Simon Veicht Jan-Simon Veicht is a Lecturer at UC Berkeley's Sutardja Center for Entrepreneurship and Technology and a Design Fellow at the Jacobs Center for Design Innovation. He is also a Startup mentor at INNOVIT San Francisco, fostering human-centered…
ISSIP Members Prepare for HSSE & AHFE Conference this July!
ISSIP is proud to have members attending, participating and impacting the July Event. The 2024 Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conference on Applied Human Factors and Ergonomics (AHFE) as an…
ISSIP Launches Event Series on AI Impacts on Global Democracy
With much thanks to moderators Kazuyoshi Shimada and Christine Leitner, ISSIP last week launched its 2024 Event Series exploring the impacts of AI on Global Democracy. June 21 - Current State of Play (recording) (presentation) August 21 - Inclusion in…
ISSIP Insights
Welcome to “ISSIP Insights,” where we delve into the latest trends, breakthroughs, and best practices in the world of service innovation. Here, industry experts and thought leaders share their knowledge and experiences, providing you with valuable insights to stay ahead in the rapidly evolving service landscape.