Conference: The 3rd international conference on Serviceology (ICServ 2015) will be held for July 7 – 9, 2015 in San Jose, CA, USA

Theme: Engineering and Management of Smart Service Systems – Cultural Factors in Customer Engagement  

We hope to see as many ISSIPers as possible at ICServ2015 to share and learn about the latest in service and service innovation!
If you missed the deadline to submit an abstract to ICServ2015 (January 31, 2015) , please send a 100 word abstract directly to  “Yuriko Sawatani” <yurikosw@gmail.com>

The 3rd international conference on Serviceology (ICServ 2015) will be held for July 7 – 9, 2015 in San Jose, CA, USA. It is the first meeting held outside of Japan. The main goal of this conference is to provide opportunities for researchers from academia and industry to share the latest technologies, methodologies, and case studies toward co-creation of services in a sustainable society. ICServ 2015 will run just before Frontiers in Service, the pioneer conference in management of service, which will be held July 9 – 12 at the same venue.

ICServ home page:  http://icserv2015.serviceology.org/html/org/html/important_dates.html
Submit abstract and/or paper here: http://ocs.springer.com/ocs/home/ICServ2015
Important Dates
January 31 : Abstract submission
January 31: INFORMS Service Science Journal submission
February 28 : Full paper and Short paper submission
April 15 : Notification of acceptance
May 15 : Early Registration
June 8: Last day to book at  Marriott hotel(s) offering your special group rate
July 7-9 : Conference

Best regards,

Yuriko Sawatani, Ph.D.
Professor, Center for Research Strategy, Waseda University