The 2023 ISSIP ICServ Prospective Research Award are awarded to: Title: Do gestures make robots more empathetic?: Exploring artificial empathy, helpfulness, and social connectedness Authors: Shintaro Okazaki (LI) (DC), Tan Viet Tuyen Nguyen (GS) (DC), Oya Celiktutan (LI) (DC) Title:…
The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence - ISSIP Digital Certifications to recognize the following winners of 2023 Human-Side of Service Engineering (HSSE) Conference best papers award as well as honorable mentions paper awards. Also, see award…
On May 3, 2023, the ISSIP Ambassador Panel entitled Improving Service System Sustainability: Issues and Challenges was held. The recording and slides are now available on ISSIP YouTube and ISSIP Slideshare. Special thanks to the following ISSIP Ambassadors, who received…
ISSIP Ambassadors would like to make sure that the ISSIP Community is aware of these upcoming service innovation related conferences and encourage participation: Conferences IESS Feb 15-17, 2023 - International Explorations of Service Science SSC2023 May 8-9, 2023 - Spring…
Thanks to all the speakers and those who registered - please see the recording here and the master slides here. Many thanks to our keynote Joanne Wright (IBM VP) for her LinkedIn post after the event! After the keynote, the…
The Forum on Complex Unifiable Systems (FOCUS) of the US National Academy of Engineering is hosting an online event entitled Service Systems Engineering in the Era of Human-Centered AI on Monday October 17, 2022 from 11am-5pm ET. Register online here.…
ISSIP (the International Society of Service Innovation Professionals) held its semi-annual Progress Call to the Board July 27, 2022. Earlier this year, ISSIP recognized 11 winners of ISSIP’s Distinguished Service recognition awards and the three coveted Service Innovation Excellence with…
The Human-Science of Service Engineering Conference July 26-28, 2022 (with ISSIP.org recognition for the best paper awards) Conference Website: https://ahfe.org/ Instructions: Day of the event, 10 minutes before the session start time, click on the bold hyperlinked name of the…
ISSIP-Supported: 56th Hawai'i International Conference on Systems Sciences https://hicss.hawaii.edu January 3-6, 2023 Hyatt Regency, Maui ISSIP is supporting the Practitioner Research Insights Minitrack of the Decision Analytics and Service Science Track, HICSS-56. HICSS is the #1 Information Systems conference in…