By Nicole Reineke (LI) and Maggie (Ming) Qian (LI) Embracing innovative solutions is key to staying ahead of user experience (UX) dynamics. One recent evolution in UX is the integration of Generative AI into UX processes, with the goal of addressing three major UX challenges: expertise, time constraints, and unintentional bias. By leveraging Generative AI, … Read more
>> DEADLINE EXTENDED TO SEPTEMBER 30 << Call for Nominations Vice President, ISSIP Nomination Deadline: August 31, 2023 September 30, 2023 Start Date: Jan 2024 Term: One year as VP, followed by one year as President Consistent with ISSIP Bylaws, and Policies, ISSIP Nominating Committee is seeking nominations for candidates to serve as the Vice President … Read more
Deborah Stokes of Dell Technologies to Serve as Vice President. SANTA CLARA, CALIFORNIA, UNITED STATES, January 31, 2023 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the professional membership association which advances innovation to better serve people, business, and society, announced 2023 executive leadership at the semi-annual Progress Call for the ISSIP Board … Read more
Call for Nominations is Closed (meet the nominees) Vice President, ISSIP Nomination Deadline: August 31, 2022 Start Date: Jan 2023 Term: One year as VP, followed by one year as President Consistent with ISSIP Bylaws, and Policies, ISSIP Nominating Committee is seeking nominations for candidates to serve as the Vice President of ISSIP in 2023. … Read more
How can we enable human-centered service innovation? A service design perspective (Story 2) By Cecilia Lee (LI) and Utpal Mangla (LI) In our previous blog entry, we discussed the growing momentum of academics’ efforts in trying to understand an intricate relationship between service design and human-centered service innovation. Despite the growing theoretical contributions to understanding … Read more
How can we enable human-centered service innovation? A service design perspective (Story 1) Authors: Cecilia Lee (LI) & Utpal Mangla (LI) The scholars in the service innovation literature often describe innovation through a processual lens and emphasize the aspect of new value creation (e.g. Maglio, 2017; Demirkan et al, 2015). The rise of emerging technologies, … Read more
As always the new year brings in ISSIP’s new leaders for members to meet: 2022 President Terri Griffith and VP Utpal Mangla. Be sure to mark your calendar for ISSIP’s January 26th Progress and Board of Directors call – open to all ISSIP Members to learn about progress and future directions. Please be sure to … Read more
ISSIP Past Presidents/VPs (other affiliations at the time of service):2020 – Gerhard Gudergan, (Aachen University)2019 – Heather Yurko (Facebook)2018 – Rama Akkiraju ( IBM)2017 – Ralph Badinelli (Virginia Tech)2016 – Monique Morrow (Cisco)2015 – Jeff Welser (IBM)2014 – Charlie Bess (HP)2012/2013 – Ammar Rayes (Cisco)
Call for Nomination: Vice President, ISSIP Nomination Deadline: August 30, 2019, 11:59 pm Start Date: Jan 1, 2020 Term: One year as VP, followed by one year as President Consistent with ISSIP Bylaws and Policies, ISSIP Nominating Committee is seeking input from the ISSIP members to nominate candidates to serve as the Vice President of … Read more
Call for Nomination: Vice President, ISSIP Nomination Deadline: August 26, 2015 Start Date: Jan 1, 2016 Term: One year as VP, followed by one year as President Consistent with ISSIP Bylaws and Policies, ISSIP Nominating Committee is seeking input from the ISSIP members to nominate candidates to serve as the Vice President of ISSIP in … Read more
