IESS is one of ISSIP’s priority conference sponsorships annually. In 2024, Jim Spohrer, our co-founder and board director spoke at the pre-conference events and workshops, delivered a keynote talk and assisted with judging best papers. Below are full proceedings of this important event, Jim’s highlights and pictures from other speakers, sponsors and participants. We look … Read more
By Nicole Reineke (LI) and Maggie (Ming) Qian (LI) Embracing innovative solutions is key to staying ahead of user experience (UX) dynamics. One recent evolution in UX is the integration of Generative AI into UX processes, with the goal of addressing three major UX challenges: expertise, time constraints, and unintentional bias. By leveraging Generative AI, … Read more
SANTA CLARA, CA, USA, August 16, 2022 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation to better serve business, society and humanity, congratulates our co-founder and board director Jim Spohrer, for this week’s early release of ‘Service in the AI Era: Science, Logic and Architecture Perspectives.’ … Read more
2021 AHFE HSSE Winner “As Normal” Co-created by Visiting Nurses and Patients: Ethnographic Study on Visiting Nurse Station in Japan, Kagari Otani (B), Yasunobu Ito (B) Finalists A Proposed Roadmap to Close the Gap Between Undergraduate Education and STEM Employment Across Industry Sectors, Yassi Moghaddam (B), Stephen Kwan (B), Louis Freund (B), Martha Russell (B) … Read more
Submission deadline: April 1, 2016 Publication: November/December 2016 Firms must increasingly turn their attention to innovatively embrace the promise of the technological developments such as e-commerce, cloud computing, mobile, big data, internet-of-things, social technologies and cognitive solutions that shape their business strategy and competitive position. They must also address the changing preferences and demands of … Read more
Special issue of INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE on “Smart interactions with consumers: from co-creation to smart partnerships” In the last decade, marketing has shifted from a traditional product-dominant view, considering the product as the basis of each strategy, to a service-dominant logic, based on the centrality of intangibility in terms of exchanges, relationships, and interactions … Read more
