Congratulations to all the 2024 ISSIP AI Collab (Academic-Industry Collaboration Lab) students for earning an ISSIP Digital Certificate! Students can add the ISSIP Digital Certificate to their LinkedIn profile by following the instructions here. PSU Bryn Goldman (LI) (DC), Natalie Grim (LI) (DC), Gonzalo Rambla (LI) (DC), Clare Relihan (LI) (DC), Shakeb Siddiqui (LI) (DC) … Read more
ISSIP Announces 2024 Excellence in Service Innovation Awards for Impact to Business, Society and to Innovation Eleven Additional Innovation Teams Earn Distinguished Service Recognition “This year’s submissions represented the best of industry, academia, NGO and government entities, with initiatives calibrated to benefit people, business and society in meaningful ways.” — Deb Stokes, of Dell Technologies, … Read more
IESS is one of ISSIP’s priority conference sponsorships annually. In 2024, Jim Spohrer, our co-founder and board director spoke at the pre-conference events and workshops, delivered a keynote talk and assisted with judging best papers. Below are full proceedings of this important event, Jim’s highlights and pictures from other speakers, sponsors and participants. We look … Read more
The 2023 ISSIP ICServ Prospective Research Award are awarded to: Title: Do gestures make robots more empathetic?: Exploring artificial empathy, helpfulness, and social connectedness Authors: Shintaro Okazaki (LI) (DC), Tan Viet Tuyen Nguyen (GS) (DC), Oya Celiktutan (LI) (DC) Title: The Impact of AR-based Product Presentation on Customer Perceived Value and Patronage Intention Authors: Yi-Cheng … Read more
The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence – ISSIP Digital Certifications to recognize the following winners of 2023 Human-Side of Service Engineering (HSSE) Conference best papers award as well as honorable mentions paper awards. Also, see award certificates here. Awardees can add their ISSIP digital certification to their LinkedIn profile by following … Read more
Creates New Overall Winner Category and Recognizes Additional 8 for Distinguished Service in Robust Array of ISSIP Community Submissions Santa Clara, CA, April 11, 2023 — The International Society of Service Innovation Professionals (ISSIP), the membership organization advancing Service Innovation for our interconnected world, today announced the winners of the 2023 Excellence in Service Innovation … Read more
Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] – we are looking for the best industry-academic collaborations to shed light on state-of-the-art benefits, harms, and insights. Please consider submitting a high quality article … Read more
The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence – ISSIP Digital Badges to recognize the following winners of 2022 Human-Side of Service Engineering (HSSE) Conference best papers awards as well as honorable mentions paper awards. Also, see award certificates here. Awardees can add their ISSIP digital badge to their LinkedIn profile by following … Read more
ISSIP (the International Society of Service Innovation Professionals) held its semi-annual Progress Call to the Board July 27, 2022. Earlier this year, ISSIP recognized 11 winners of ISSIP’s Distinguished Service recognition awards and the three coveted Service Innovation Excellence with Impact to Innovation, to Business and to Society. We are grateful that Cisco’s Balaji Venkatraman … Read more
The Human-Science of Service Engineering Conference July 26-28, 2022 (with ISSIP.org recognition for the best paper awards) Conference Website: https://2022.ahfe.org/board.html#hsse Instructions: Day of the event, 10 minutes before the session start time, click on the bold hyperlinked name of the session below to join the session via go-to-meeting. Co-chairs: Christine Leitner (LI), Clara Bassano (LI),Walter … Read more
