ISSIP

ISSIP Progress and Board of Directors Call

Virtual Event

Join ISSIP Leadership in Semi-Annual Progress Call with Board of Directors All ISSIP members are invited to participate in the single-hour virtual event Meet the 2024 ISSIP President and Vice President, hear leadership reports on 2023 progress and vision for 2024. Plus new this year, hear from participating board members and newest institutional members why ... Read more

International Explorations of Service Science 2024

Brno, Czech Republic

The 14th International Conference on Exploring Service Science, IESS 2.4, will be organized by the Masaryk University, on February 7-9, 2024 in Brno, Czech Republic. The IESS 2.4 conference will bring together academics and service practitioners in a collegial and stimulating environment. The IESS 2.4 edition has a special theme Service Science to promote intelligence augmentation.

Customer Wellness & Fitness

Customer Wellness & Fitness March 13, 2024 – 9-10am  (US Pacific) (12 EST) REGISTER HERE Customer Wellness & Fitness reveals the major cycles and moments of joy and disappointment in strategic service outsourcing engagements. At the core of this thesis is applying the physician’s Hippocratic Oath to complex service engagements “To Do No Harm.” Service agreements ... Read more

Designing human AI-ecosystems for education, work, and community

Santa Clara, CA

Event Recording: Live Link Join Professor David Lee as he delves into the art of designing ecosystems to help navigate the rapid currents of change. Discover how he has expanded student learning opportunities through hands-on projects, connecting education with real-world social innovation. Explore the role of AI in enhancing learning and collaboration alongside reflections on ... Read more

From Hyperbole or Hysteria to Knowledge & Curiosity: The Six Grand Challenges of Human-Centered AI

Online

Join us for this Online Workshops Series on the 6 Grand Challenges of Human Centered Artificial Intelligence Key Questions: What are the Six Grand Challenges of Human Centered Artificial Intelligence (6CG–HCAI)? How did we develop them? What are their implications? What do we do now (research and action fueled by knowledge & curiosity)? What: A ... Read more

Give. Get. Grow. ISSIP Community

ISSIP COMMUNITY - NEW MEMBER INTRODUCTIONS (All Members Welcome) On Wednesday April 10th, new ISSIP members are invited to join one or both of two zoom meetings to introduce themselves to each other.  The host will be Vashali Mane, ISSIP Community Engagement  Leader, along with Jim Spohrer, ISSIP Co-founding Board Member and Michele Carroll, ISSIP Executive Director. When: ... Read more

2024 Industry Transformation Series: Healthcare Sector

Virtual Zoom

The event Healthcare Transformation recording and slides are now available on ISSIP YouTube and ISSIP Slideshare, respectively. Also please check out the interviews with Harvey Castro, MD and Paul Griffin PhD , which are also available on ISSIP YouTube, for more in depth discussion of the event series survey questions. Engineering the 21st Century Service Economy, a PSU/ISSIP Series Please register and join us for the first in a ... Read more

Spring Servitization Conference and Doctoral Symposium 2024

Tilburg, The Netherlands

The Spring Servitization Conference (SSC2024) is dedicated to understanding how organisations develop and adapt their business models through servitization and advanced services. The theme will be Digital Service Innovation: Redefining Provider-Customer Interactions. SSC2024 will comprise the Servitization Doctoral Symposium (Sun 12th May) and the main Spring Servitization Conference (Mon 13th and Tues 14th May).

My T-Me 2nd Session

Online

Mark the date for the second session of My T-Me, exploring exciting new capabilities of the platform. Registration and event details to come.

The Future of Trust in the Age of AI

Session Abstract: When we think of Artificial Intelligence, we too often think of robots and chatbots and job-eating tech. What we need to consider is the impact of AI on the future of how we trust technology, how we trust the world around us, and how we trust each other. Join Annie Hardy as she ... Read more