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The International Society for Service Innovation Professionals
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Jim Spohrer Speaks at IESS ‘Phoenix’ Event in Czech Republic: Service Science & Intelligence Augmentation

IESS is one of ISSIP’s priority conference sponsorships annually.  In 2024, Jim Spohrer, our co-founder and board director spoke at the pre-conference events and workshops, delivered a keynote talk and assisted with judging best papers.  Below are full proceedings of…

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CfP JSR: Human-Robot Interactions in Service

Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] - we are looking for the best industry-academic collaborations to…

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2022 HSSE Conference Best Paper Awards

The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence - ISSIP Digital Badges to recognize the following winners of 2022 Human-Side of Service Engineering (HSSE) Conference best papers awards as well as honorable mentions paper awards. Also, see award…

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Who are we?

ISSIP is a diverse global community advancing service innovation to benefit people, business and society. Membership is free for individuals. Our programs are funded by donor companies and institutions from industry, NGO, government and academia.

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