Our congratulations to ISSIP 2024 Vice President Nicole Reineke on achieving her 100th US Patent in just four years. Says Nicole, “I am profoundly grateful to work at companies that cherish creativity and actively support patent filings. I’m equally thankful…
ISSIP is proud to have members attending, participating and impacting the July Event. The 2024 Human Side of Service Engineering (HSSE) Conference is organized within the framework of the International Conference on Applied Human Factors and Ergonomics (AHFE) as an…
What is an AI Digital Twin of a person? Watch as Reid Hoffman's AI digital twin interviews himself. Read more about AI digital twins here. Congratulations to all the 2024 ISSIP AI Collab (Academic-Industry Collaboration Lab) students for earning an…
IESS is one of ISSIP’s priority conference sponsorships annually. In 2024, Jim Spohrer, our co-founder and board director spoke at the pre-conference events and workshops, delivered a keynote talk and assisted with judging best papers. Below are full proceedings of…
The 2023 ISSIP ICServ Prospective Research Award are awarded to: Title: Do gestures make robots more empathetic?: Exploring artificial empathy, helpfulness, and social connectedness Authors: Shintaro Okazaki (LI) (DC), Tan Viet Tuyen Nguyen (GS) (DC), Oya Celiktutan (LI) (DC) Title:…
The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence - ISSIP Digital Certifications to recognize the following winners of 2023 Human-Side of Service Engineering (HSSE) Conference best papers award as well as honorable mentions paper awards. Also, see award…
Creates New Overall Winner Category and Recognizes Additional 8 for Distinguished Service in Robust Array of ISSIP Community Submissions Santa Clara, CA, April 11, 2023 -- The International Society of Service Innovation Professionals (ISSIP), the membership organization advancing Service Innovation…
Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] - we are looking for the best industry-academic collaborations to…
The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence - ISSIP Digital Badges to recognize the following winners of 2022 Human-Side of Service Engineering (HSSE) Conference best papers awards as well as honorable mentions paper awards. Also, see award…
ISSIP (the International Society of Service Innovation Professionals) held its semi-annual Progress Call to the Board July 27, 2022. Earlier this year, ISSIP recognized 11 winners of ISSIP’s Distinguished Service recognition awards and the three coveted Service Innovation Excellence with…